Caliber Collision

Mara Martz

★☆☆☆☆

a month ago

At Caliber, they work very carelessly and without any attention to detail! I DO NOT RECOMMEND taking your cars to Caliber! Otherwise, you'll never see your car clean again! They leave the interior of the cars incredibly dirty, especially in areas like the air vents and other hard-to-reach places. I've never been able to get all the dirt they left behind out of my car after taking it there! I called to complain, but they don't take responsibility for the mess they leave in the cars because they are incompetent and don't know how to do their job properly.😡

Karol Ballard

★★★★★

6 months ago

Happy client, here. Associates are very professional & personable. They made the owies disappear, beautiful work and paint match. Work done before estimated time, price came in slightly lower than the already-reasonable quote. Coral in the office and the cool service manager/director (will post his name when I find it) made it actually kinda fun.

Cheryl Nickel

★★★★★

2 months ago

I was very happy with the Caliber Collision shop on Colorado Blvd. in Pasadena, CA. My adjuster, Edgar, was great, the receptionist was wonderful and helpful with paperwork and my final payment of the insurance deductible, and the overall work that was done was excellent.

Marcela Miranda

★★★★★

6 months ago

I am truly satisfied with the service at Caliber Collision In pasadena! The team provided excellent customer service, keeping me informed and making the entire process smooth and stress-free. Their professionalism and care exceeded my expectations, and I highly recommend them

Remle Baro

★☆☆☆☆

2 years ago

Can't believe what I just discovered a mere 1 hour after towing my car home from their shop and reviewing my vehicle (wanted to drive it home). These guys sabotaged my vehicle because I decided not to have my car serviced. Only conclusion i could come up with. A 10A fuse was pulled out of my main fuse box for the injectors causing the car not to turn on. I know this because I luckily took many pictures before they picked it up and used that photo to verify it anything was different. Alejandro that works there even confirmed that the car was working and they put gas in it. I advise people to be careful with your cars because this is shady stuff WoW! Before after pictures provided of fuse box. Luckily I know my cars

Times Up for Silence With Paula Hines Lonergan

★★★★★

2 years ago

My car was parked on Walnut Street in Pasadena, and when I came back to it, someone had knocked off my left side mirror and, of course, didn't leave a note. Caliber did a great job in replacing the mirror in a very short time. They completed it in less than a day and a half. And my car was returned spotless. Then, less than two weeks later, while at a gas station I scraped the right side of the car on one of the posts. So I took it back to Caliber. The general manager, Nahum Martinez was so kind and helping me to get my car fixed at an extremely extreme reduced rate. I remember when this location was Holmes body shop back in the day. It's been Caliber Collision for many years now. We have bought our car here many times over the last 25 years. These recent events in how they have fixed our cars is the reason we keep coming back to them. They come highly recommended by me.

Mario Garcia

★★★★★

8 months ago

The service advisor, Allen, provided the best service with fixing my car. He gave me consistent updates and made sure to have his team have it ready as soon as possible. After a couple of days, they had my car looking brand new! Definitely would come back here again.

Kamzik 7

★★★★★

3 years ago

Great experience at Caliber Collision! Staff were great and kept me informed, my car looks just like new, and it was ready a week & a half before I expected - highly recommend this body shop!

Mira Lictaoa

★★★★★

a year ago

I was very satisfied with the service I received from Caliber Collision. They delivered excellent service. The complimentary car wash was a bonus for me. I just wanted to give a special mention to their manager, Nahum Martinez and couple of the employees Armando and Christopher. They are very professional and helpful. Caliber Collision kept me up-to-date with the repair. I was impressed how quickly they fixed my car. It was earlier than expected. I highly recommend this location.

Simone Tanelli

★★★★★

6 months ago

Amazing all around! Quality and timeliness of the repair, constant communication, and extra courteous customer service. Thank you for making a difficult situation so much less stressful!

Joel Ehrenkranz

★★★★★

6 months ago

Outstanding auto body repair. Work of the highest quality. Very professional staff. Reasonably priced. Excellent customer service. The best in the business.

domonique olivas

★★★★★

10 months ago

I was extremely satisfied with their service. This is our second time working Allen Luna and took great care of us just like last time. He kept us updated on our car and he was able to get it done way before schedule. So greatful for his help and services.

Morgan Robertson

★★★★★

a year ago

I went to caliber collision after an incident and I was so pleased that they were able to professionally and quickly fix my car! I went to this location specially and they were so helpful in keeping us updated on my car repairs. I will come back if there is any other service that I need. They offer a lifetime warranty so I can get their services almost anywhere. My car looks great and good as new!

Jeanne Barajas

★★★★★

8 months ago

I was Satisfied with how my car was handled from start to finish. The work was perfect, excellent communication, and my car was done a week before they have promised. They also have a lifetime guarantee on their work.

Tacoman Games

★★★★★

a year ago

I recently had my car repaired at caliber collision , and I couldn't be more impressed with their work. The damage to my vehicle was substantial, but the shop tackled it with exceptional skill and precision. From the moment I walked in, their professionalism was evident. They provided a clear and detailed estimate, kept me updated throughout the repair process, and finished the job ahead of schedule. The car looks as good as new, with flawless paint and perfectly aligned panels. I’m genuinely satisfied with the outcome and would highly recommend their services to anyone in need of quality auto repair.

Hannah Grace

★★★★★

a year ago

As always, a flawless experience at Caliber! My car looks brand new, and the repair was completed faster than the initial estimate! So impressed with the professional customer service and high-quality work. I'll never bring my car anywhere else.

Danny R.C

★☆☆☆☆

Edited a year ago

Do not waist your time or hard earned money on this place is not worth it I took my car in and when I got it back my hood was very messed up and they don’t want to be hold accountable for it lying and making excuses.