Caliber Collision

J.E. de Sequera

★★★★★

3 months ago

Mario and his crew at Caliber Collision on North Rancho Dr, Las Vegas were outstanding. I received regular updates on the repairs and they got the car done 2 days earlier than expected. Mario kept me informed of possibilites of some costs going up, but in the end the cost was exactly as estimated. Great personal service. This is the second time my car has been worked on by this crew and they did not dissapoint. I recommend them without hesitation.

Brianna Bohannan

★★★★★

5 months ago

I had such a great experience with Caliber Collision! Mike was amazing! His customer service was top-notch, and he kept me updated throughout the entire repair process. When I picked up my car, it looked incredible, clean, detailed, and like new! I really appreciated the excellent communication and quality of work. I didn’t have to come back for anything because they got it right the first time. Highly recommend!

Julie Frances

★★★★★

Edited a month ago

They did a great job with the car.the only place we will take our cars

James Crouse

★★★★★

3 months ago

I took my Santa Fe to get the steering column and ignition switched fixed and replaced due to an attempted theft. Angel was awesome as he took his time and went over the car in detail, and we discovered where the thieves broken into it. He kept me updated every day on the progress of the repair and it was done in a timely manner. They are very skilled at what they do, professional, and I highly recommend them for any repair that you may have.

DM

★★★★★

a year ago

I suspect if you're reading this review, you're either: (1) looking around for the best company to take your damaged vehicle; (2) the owner/an employee of this company; or (3) bored as heck and wanting to spend time reading reviews of automotive repair shops. Regardless of the reason, it's never fun to visit a repair shop because obviously something bad occurred with your vehicle...as it did with my truck. Just like any responsible vehicle operator (that has an insurance policy), I contacted my insurance company to place a claim on my damaged truck, due to attempted theft - those jackwagons attempted to steal my truck in the middle of the day at a public location. Needless to say, they didn't succeed but left me with a truck that was inoperable. My insurance gave me a list of collision/body shops to select and I narrowed my selection down to three businesses...obviously, you know which one I selected. Caliber Collision had a lot of positive reviews and it was within proximity to my house which was optimal for the tow truck and when it was time to pick up my vehicle. I'll be honest, I'm never a fan of any automotive shops, whether it's a body shop, oil change center, etc. There's just that negative stigma with those businesses because there are several out there that have crooked employees, which make it difficult for honest ones to gain customers' trust. Caliber Collision did such a phenomenal job from cradle-to-grave and I cannot thank them enough for their quality workmanship and superb communications. The funny thing about my experience was I kept reading all the positive reviews about this "Lee" character and was curious who in the world he was and must be an exceptional employee. Well, to my luck, that is who I worked with from the time I had to sign paperwork upon dropoff, all the way to when I picked up my truck. Lee was very knowledgeable and didn't fill me with a bunch of nonsense...and surely he didn't waste my time. He was highly efficient in his craftwork/customer service, and never gave empty promises - kudos to the business for having him and I hope for the benefit of other customers, he stays with the business until he grows too old to work. TIMELINE OF EVENTS: (1) My truck was dropped off by the flatbed tow truck on 25 Sep 2024. (2) I received a call on 26 Sep 2024 to come down to Caliber Collision to sign paperwork so they can initiate the estimate to send to my insurance company - I signed the paperwork on that same day. (3) I received an automated message on 30 Sep 2024 providing an estimated (pending) completion date of 11 Oct 2024. (4) I received periodic text updates from this business for my awareness. (5) I received a call from Lee on 3 Oct 2024 stating that my truck was complete and is ready to be picked up. (6) I picked up my truck on 4 Oct 2024 (7 days earlier than the estimated date) and drove home with a big smile on my face. If you're in need of a repair job and want quality service, then I highly recommend you use Caliber Collision. Note: Even my Uber driver told me he used Caliber Collision in a different state and mentioned how great his experience was with this company. I've attached pictures of the before and after damages to my driver's side door lock and ignition/steering column. Thank you, Lee and Caliber Collision! No thanks to those douchebags who attempted to steal my truck - hope karma arrives tenfold to you.

Dotta Maan

★★★★★

3 years ago

great service. Lee kept me updated frequently. Even the lady at the front desk is really nice . Believe the great reviews, Caliber is the prefect place to bring your vehicle should you need them!

Tracy Tuttle

★★★★★

5 months ago

Lee is great! Very professional and knowledgeable. The front office team was also very friendly and welcoming. My car looked amazing once completed. I highly recommended them!

Michelle Lopez

★★★★★

6 months ago

From start to finish my experience was very easy and stress free. Huge thanks to Lee and Caliber Collision as a whole. My car was done in half the time that was estimated. I hope I don't have to return again but if so, I will most likely choose CC again! 😌

Laura Nevarez

★★★★★

3 months ago

I was very satisfied with their service, them keep in touch all the time to give you updates, the car was ready before their scheduled day and they did excellent.

Chris Banakas

★★★★★

2 years ago

Talk about a factory finish! My vehicle is basically back to brand new. I really appreciate Mario and his team for executing the way they did. They are prompt with communication/ information, color matched my Pearl White paint to the tee, and body work/ panel alignment looks amazing. I’m very proud to this My Body Shop!

philip clough

★★★★★

5 months ago

The damage of my car was assessed evaluated and repaired within a week. So fast it made my head spin no it was the work fast it was good. The work was excellent I highly recommend caliber

Armando Robles

★★★★★

7 months ago

Posting as the owner and husband observing their communication with my wife through this process. Was pleasantly surprised to see a thorough receipt and completion of the process while explicitly dealing with her versus me. We've experienced previous less-than-satisfactory communication in the past with another service and this company was flawless. Vehicle looked better than it did before the accident. Thanks.

Joseph Sanders

★★★★★

2 years ago

Had a dent in the rear hatch. These guys fixed it up perfect. Can't even see where it was before! The re-paint is also flawless; I can't even tell what / where was repainted. Additionally, they made sure the rear window was re-tinted, since it was damaged from the accident. Really appreciate the work, and the staff was excellent.

Caston Haley

★★★★★

2 months ago

Had an insurance claim repair. Had to replace bumper, caliber collision did a wonderful job. Everyone was courteous amd professional.

LEO

★★★★★

5 months ago

Lee, from Caliber Collision is always the best! He was incharge on overseeing the repair/painting of our Kia Sedona and he made sure that it was done nicely and professionally.

Blake Edwards

★★★★★

6 years ago

Before and after. These guys are amazing! Lee helped us from the very beginning and reassured us that the car will turn out amazing. He kept us updated every step up the way and was telling me a tri-coat pearl isnt easy to match but they matched it perfectly! Thank you so much for taking care of my new car. You guys are awesome!

Megan Kadel

★★★★★

5 months ago

Lee was great and got everything taken care of quickly! A little goofy, but awesome! Now the technician Shae on the other hand….. SO NICE TO LOOK AT AT 🥵🥵🥵