Caliber Collision

David Hackleman

★★★★★

2 years ago

I took my car to Caliber after getting clipped by a hit-and-run driver on my left rear fender and bumper. Repairs took 12 days (including time at a tire store for checking the frame and alignment) and included a new wheel, tire, and wheel cover. Alex kept me informed on their progress almost daily. The paint on the repaired panels was gorgeous and I will be taking it back for them to paint the entire car. They took one day beyond the estimated completion date (I didn’t care) so Alex did not charge me for painting an area that was not covered by insurance. Overall they were very thorough and careful to get the job done right.

Linda Panyot

★★★★★

a year ago

My before and after pictures. I am glad I went to this shop, they keep me on updating the progress , done timely, great costumer service. Excellent job. My car looks brand new. Will definitely refer to family and friends.

Brandi Ayanna

★★★★★

3 years ago

From the moment I walked in Miss. Chelsey Hazley was warm and welcoming (you don't see that anymore). Evan Parra was the liaison between me and my car repairs. He kept me informed throughout the whole process in real-time. There was a little hiccup with getting some parts however, my target date was still met and my car was completed on time. I am very pleased with the amount of professionalism and courtesy from the front office to mechanics. I will be referring anyone who will listen to your great, clean, honest, on-time, and professional company. I love my baby and I was so happy to see her repaired to her natural beauty. Thank you! 😁🤸🏾🤸🏾 5⭐️

Maria Gutierrez

★★★★★

2 years ago

Caliber Collision has definitely been the best auto shop I've been to. The customer service is outstanding and they did an amazing job on my vehicle! They even finished over a week earlier than expected, which was great! Alexis was very generous, helpful, and kept me updated throughout the whole process. I was very satisfied with how everything went!!

chris macias

★★★★★

7 months ago

The Caliber Collision Team conducted business, in a professional manner from start to finish. They had made the process extremely easy for me to understand the necessary steps that were needed to complete the repairs. The accuracy on the eta of completion was spot on, and all repairs were satisfactory. My truck needed over 5,000 dollars worth of damages repaired. When I received my truck back, It did not look like the vehicle was ever side swipe. Excellent work from the entire Caliber Collision Team for daily updates, and being very knowledgeable in their craft. I would definitely recommend this place of business to others.

YoBoi EzPz

★☆☆☆☆

5 months ago

I went to this Caliber Collision because GEICO got me an appointment here. I gave them my car and trusted them with it hopefully they would fix it up. GEICO then said that they couldn't repair it since the repairs would cost more than the market value of the car which I understand but what I dont understand is as to why they returned my car with a old, crappy battery that didn't even want to start my car the next time I tried to use it. This Caliber Collision place are thieves. Both the manager of this place and Luis had to have done something with my car. They kept denying that they "couldn't have possibly replaced the battery" and "Luis couldn't have done it since he had the keys and no one else so you must be confused." If they took my battery what else could they have taken. If you want your car to have parts stolen from them and deny they never did it then this is the perfect place. for it. I had a Duralast Gold battery with 3 years of warranty thats $220 and gave me this crap.

Alberto Villalobos

★★★★★

2 months ago

This is the second time We use Caliber for our unfortunate times and I can say that they do a wonderful job restoring the cars to their original look . Thank You Alex for keep me informed through the whole process.

Anthony Walker

★★★★★

3 months ago

Caliber Collision did a phenomenal job of repairing my car in a timely manner. They kept me informed all throughout the process and the customer service was great. Thank you Caliber Collision for your expertise.

Robert D

★★★★★

Edited 8 months ago

Fantastic body shop. General manager Mr Jacob is an experienced and very knowledgeable body man who knows cars inside out, every model brand in the world , caliber has done many body work for my family on all types of cars , I wouldn’t go anywhere else for body work and great customer service .

Joe Richardson

★★★★★

a month ago

Caliber does a nice job..great information and contact..people are friendly and professional. They gave me a ride home on deop off as well. Kept me updated and their texts made it easy. Quality of work is great..highest recommendation.

Paul Malgra

★★★★☆

3 weeks ago

Ask to work with Fabian guys great. Job well done

Jeremy Hernandez

★★★★★

a year ago

Brought my vehicle into caliber in San Bernardino to repair a large dent that happened when my neighbor backed into my vehicle by accident. Caliber was very professional from the moment. I stepped in to the moment I picked up the vehicle. They kept me informed the entire time of the process as well as What to expect how long it would take. The work was outstanding. The vehicle looks fantastic and I couldn’t be happier. Also wanna give a shout out to AAA their insurance company is stellar. I have State Farm, but if I was to choose another insurance carrier, it would definitely be AAA.

Karen Perez

★☆☆☆☆

5 months ago

This is truly the worst body shop I have ever been at Luis is super rude maybe just because I’m a women he thinks he can be rude to me I took in my 2018 Honda civic because of an incident I had, it had the bumper driver side headlight and driver side fender on everything was on and original the paint they took it all apart GEICO calls me tells me they can’t reattach them because the fender is damaged as you can see in the pictures everything is on and intact the only damage my car had way maybe the bumper a little and the bottom of the car tow driver brought it to my house he left the parts at the yard because well surprise surprise no one helped him find my car nor did they give him my parts… so I went personally in my truck to pick the stuff up bumper driver side headlight and fender right but the fender disappeared weird! Right well sadly everyone was out at lunch when I went except rude Luis… and some how no one can find my fender blaming the tow truck driver that he took it, and I said no he did not have it I saw his truck when he dropped my car off Luis keeps blaming the tow truck driver… I told him ok well you guys have cameras right so we can see the driver take my fender he said no we don’t have cameras… excuse me it is a body shop right ok I did ask for the manager he was at his lunch so I went home dropped off my parts to my house went back to the shop to go speak to Jacob the manager but he wasn’t there he was at a meeting I said ok I will wait for him… weirdly enough my fender appeared got it left not so happy when it got home notice that my fender was scratched like if they we’re getting it ready to be pained another color and put in another car as you can see in the pictures… I don’t recommend this place worst experience ever how sad I had high hopes for them

Deshawn Davis

★★★★★

a month ago

Caliber collision was awesome experience definitely with the help of Fabian giving accurate ready date’s and making my vehicle feel like it just came from the dealership as he promise and adriana i believe at the front desk answered every call and every question overall customer service 10 out of 10 definitely will recommend again

Irene Miro

★★★★★

3 months ago

My experience with Caliber collision was stress free and car was done as expected would also like to give a BIG Thanks to Fabian for going far beyond what I expected. He was understanding and did such a Wonderful job on my car! Of course the entire staff is amazing and very helpful! Thank you all for the Calm and enjoyable experience! I recommend you Highly!

Kristina Angulo

★★★★★

6 months ago

I am very excited to have my car back, it looks brand new and the staff was very amazing with communication and explaining the entire process, Fabian would update me during the process and the receptionist was very nice. I also enjoyed the little board in office and the popcorn and drinks. I would recommend Caliber to any friend for their car repairs, especially the San Bernardino location I had taken my vehicle too.

Guy Van Schaemelhout

★★★★★

5 months ago

I was in a recent car accident about two weeks ago. My whole back end was damaged enough to where I had to go to a body shop. The people here at caliber collision in San Bernardino are awesome. Evan was my main person of contact throughout the entire process, great guy to work with if you have any questions, he don’t mind taking his time and explaining things and if you can’t get a hold of him, he’ll give you a call back the same day from the front desk to the body shop workers again great people to work with I would highly recommend them.