Car Toys

Ashley B

★★★★★

6 months ago

I have shopped at a couple different Cartoys stores over the years, the staff at McKinney including David, Austin, and Andrew all 3 took the time to go over every option possible to add subs in my suv in my price range. Got a price they started on my vehicle and kept me up to date every step of the way. The waiting area is very upscale for a car shop, I had complementary coffee and was able to watch a movie while I waited. Then when the install was complete I was walked outside and shown every aspect of the install with great explanations of everything! Will definitely be back to have more added to my system!

Eric Spann

★☆☆☆☆

2 months ago

Well, good morning, I have gone over to car toys, a little bit before Thanksgiving. They quoted us one price turnaround, go back and tried to get a radio backup camera. Etc done, they called it us $1200 to get there. Now, all of a sudden they don't remember who you are, of course, by then he remembers, but didn't stand on their price and tried to charge us another $400 for a car stereo with a backup camera so if you go there, make sure you write everything down, make sure you take pictures because they all of a sudden changes, any and everything they told you. But that's okay, they're not the only one in dallas, so they had a potential customer that was coming back with another car, but that's okay. I'll find someone else.I have a blessed

bryan grelle

★★★★★

3 months ago

Got my Tundra hooked up with a Full aftermarket system, stayed within my budget, answered all my questions and was flexible with the drop off/pick up dates and times due to my wacky work schedule. Adam was great and showed extensive knowledge on the equipment he was recommending. I had previously gotten a JL stealth box installed (before new ownership) and finally decided to remove the factory JBL system and put in a custom sound system, powered by its own seperate amp. This truck bangs now! Ill definitely come back for tint in the future!

Drew Clanton

★★★★★

4 months ago

The new ownership for car toys, specifically the McKinney shop was great. The manager of the installation team (forget his name) was great. Had to have old unit put back in bc I’m selling my truck. Normally not a free service but I was sold that it was back 2.5 years ago. Needless to say the new shop honored that and all the guys there were super nice. I’ll use em again for my new cars tint for sure.

Haley Hulkenberg

★★★★★

4 months ago

This team up at Car Toys is awesome! I just purchased a 5 year old suburban with an aftermarket system, and I brought it up here to have some issues addressed. David was able to resolve the problem in less than 15 minutes, and undid the bad tuning the dealership had done on top of that! Thanks for the great service!

Joseph Calvin

★★★★★

a month ago

Car toys, car toys, what can I say. These guys rock. I don't think there's anything that they can't blow your ears out with. I was in at 11:00, out by 11:45. For a speaker replacement. Audio sounds perfect. Thank you car toys for now and in the future.

Veronica Hanson

★★★★★

6 months ago

David at CarToys went above and beyond to help me! I purchased several, new speakers to be installed in my car and he and his team managed to get it all done in less than a day! He was very knowledgeable about what system would be a good fit for my car and provided great advice when needed. I would encourage anyone to go see David and his team at the McKinney CarToys!

Gabriel M

★★★★★

Edited 4 months ago

11/14/25 update A year later I came back with another install. Worked with David this time. Wanted hard wire work done to run my radar remote through the center console. Had to do some surgery to make it work, involved removing center console components, cutting access for the cable and wow, what a clean look! Getting the tint done next. Very personable and agreeable to work with. Thanks, David! Great work you did, sir! Doug and Zach were amazing to work with to get the best price I could find on ceramic tint and compustar set up. Second car install and each visit seems better than the last. Thanks ya'll!

Peter Chan

★★★★★

6 months ago

This is my second install with Car Toys. My old amp must have been gradually giving out as I heard crackling bsss distortions. It finally gave out. Car Toys sold me a better amp, and I am glad that I went with it. The clarity is superb. Very professional people. I would recommend Car Toys. They are not cheap, but you get what you lay for. Kudos to Car Toys.

Javi

★☆☆☆☆

4 months ago

I had a really disappointing experience at Car Toys. The guy at the front desk (Adam) had terrible customer service — no greeting, no willingness to help, and zero communication skills. It felt like I was bothering him just by asking basic questions. To make things worse, they promised on things and they completely under-delivered. Nothing they said was followed through properly, and I was left waiting with no updates or accountability. The manager on duty (David) wasn’t any better. Instead of stepping in to fix the situation, he came off just as uninterested and unhelpful. If leadership is this disengaged, it’s no surprise this business is struggling. If I could give it a zero stars I would.

J Carroll

★★★★★

a month ago

Jace and David were amazing once again! I live this place. I went to Car Toys after another company did a very janky job. I love my Car Toys system!

Ethan Reno

★★★☆☆

5 months ago

Consumer service isn't the best. You can go in and not be greeted for like 20-30 minutes usually. I always leave wondering why I even went back. Usually just to ask questions but I'd be more inclined to spend money if they were more enthusiastic and helpful.

Derek Ulrich

★★☆☆☆

3 months ago

I really can’t believe this car toys has the ratings it does. Taken 3 work trucks here for alarm systems and they’re all rigged wildly different. One can only use the original keyfob, other can only use the drone mobile alarm system keyfob, and the last for whatever reason they gave me two keyfob, only one works lol. Just no rhyme or reason to the things that they do.

Bran

★★☆☆☆

6 months ago

Went in to Car Toys McKinney to have my amp and wiring uninstalled from my vehicle so the car would go back to factory. The job was done, but I was charged $143, when I was initially quoted $115. Both prices felt very overpriced to just pull out a few wires… but I needed it done so I paid. I had also hoped to bring in my next vehicle to get the same (Provided) wiring and amp installed, but the agent quoted me nearly $400. Insanity. I will take my business elsewhere. Highly suggest you do the same.

Steven Gonzales

★★★★★

a year ago

Really great experience from start to finish here. I have a 2003 Mitsubishi Montero and the sales team was very helpful it getting it modernized with Apple Car Play and a backup camera. The installation was done very professionally and the installer, Zac, even took the time to fashion a bezel around the installation so that it looked as factory as possible. Terrific work. Highly recommended.

Karla Westbury

★★★★★

5 months ago

It was a great experience. Same day installation and I love the product. The employees were incredibly nice. So excellent

Carmen L. Coya

★★★★★

a year ago

They are true masters at their craft! Jake the store manager, actually listened to my concerns and understood clearly the importance of the damage done to my vehicle and how my vehicle is an extension of my office and business. He worked promptly to find potential solutions to remedy the circumstances and addressed succinctly. Charles, the installation manager, provided me the assurance needed given I am newly transplant from out of state; and advised on use/care. He also went out of his way to share future recommendations. This location has hidden gem! His name is Zac, who installed my new system, is truly an artist. He is skilled and talented in his craft. Zac ensured that the unit installed was not only fully functional with peak performance output; but more importantly the aesthetics looked like the natural design of my 2017 Jeep Rubicon dashboard with an updated device. Now that is a true masterpiece for any Jeep owner! I recommend them all hands down! This team was the exceptional Texan welcome I needed for my vehicle since my move to the Lone Star state.