Solutions Automotive

Earl Jandoc

★★★★★

5 months ago

Great work, went to two different big box shops that could not get the alignment right. Will be coming back for future work.

Ruth Meyer

★★★★★

9 months ago

So easy to work with and kept me informed. Solutions Automotive was recommended to me when my F350 diesel truck wouldn't start. It was towed, but sadly dropped at the wrong store front and the keys were also at the wrong place. However, they made it work despite this challenge. Would definitely use them again!

Dana Gonzalez

★★★★★

10 months ago

Cannot say enough about Joe and his team! They not only do an amazing job, they are a joy to do business with! I highly recommend them for all your car mechanical problems. They will find the answer and you can count on honesty!! Thank you so much Joe for all you have done for me over the years! Love you guys! And Colton is fantastic!

Diana M

★★★★★

a year ago

Joe and his team has always been wonderful, friendly, and helpful. They are honest in telling you what is needed or what can wait in repairs, and they do their best to get repairs done as quickly as they can. I've never had an issue with any fixes they've made, and can trust they'll get the job done - I've been going to him for nearly 10 years and it's the only shop I will take my truck to! Most recent fix - new lifters, cams, valve cover gasket, coils, and spark plugs. Also the radiator that unexpectedly went out the week prior.

Mark Crull

★★★★★

Edited 2 years ago

Took my Mother- in laws truck in due the battery light coming on and Firestone was going to charge her Thousands of dollars to replace the alternator.,Joe stated to leave it with him and he’d look at it. He had it for a few days and the light finally came back on but the alternator was good so Joe worked on the wiring for week and found it was in the wiring harness and gave us a couple of options that we could go . We had him replace the wiring harness and it didn’t even cost half of what Firestone wanted. My mother-in-law now wants to take her car Solutions Automotive from now on. I’ve trusted Joe for 6-7 years with my car and trucks , he’s straightforward and gives you options and just doesn’t look at you as another customer!! Joe treats you as Family and gives you a great price and service . I tell everyone when they ask about a great place to take your vehicle.

Rick Denson

★★★★★

Edited a year ago

Everyone was very helpful. I had a difficult situation with a warranty company and Connor called them multi times a day and stayed with it until we got the results. I have been using Solutions Automotive for over a decade. I fully recommend them for the work they do. Rick One of the coils that Solutions installed went bad. They were very quick to replace it and get me my truck back. Great Job. Rick

Kelly Reichert

★★★★★

a year ago

The guys/gals at Solutions Automotive are the best in the business. Took my Jeep to another repair service that claimed I needed at new motor because my head was cracked and it was misfiring. The techs at Solutions Automotive found out it was just a crack in my radiator and replaced just want needed to be replaced. They take their time in finding out exactly what needs to be done and they don't try to make you do unnecessary repairs. Joe and his technicians are life savers !! THANK YOU

Jane McLaughlin

★★★★★

11 months ago

Alex and his son were exceptionally professional and courteous. Their work on my car was outstanding. Price was reasonable as well. Highly recommend!

paras shah

★★★★★

Edited 3 years ago

There are 3-4 car shops together so it’s a bit difficult to find this one. Other car repair shops are for body and dent. I went there on a weekend but to my luck they were booked for next 3-4 days. As I needed my car to get fixed urgently so the person at the counter was kind enough to suggest some other shop .

Liz James

★★★★★

3 years ago

Oh my word..... Joe, you hired a good one! I had a rather urgent truck repair, and Chris was so kind, polite, and efficient. He went above and beyond to ensure my truck was road ready when I needed it, and I am very grateful! We've used Solutions Automotive for many years because they take excellent care of both their clients and their vehicles. Honesty, integrity, and just plain nice people!

Kristi B

★★★★★

2 years ago

I have been using Solutions Automotive for over 10 yrs. I have gotten all of my vehicles, past and present, serviced at the McKinney shop. Joe and his team do an amazing job and they go out of their way to work with me and my schedule! I started using them 13 yrs ago. My son was a cancer patient and I needed my vehicle to take him back and forth to radiation every morning. The work that I needed done on my vehicle, during that time, was very extensive. I was told I needed to leave my vehicle at the shop and that it would take more than a day. Joe and his team went above and beyond to help me out with that situation, making sure i had a vehicle and making sure i was able to get my son to his appt. Since then, I have been using Automotive Solutions (alot) and wouldn't trust my car to any one else. I know that they will ALWAYS work with me to do what's best for my car and me. They are friendly, kind and accommodating. I very highly recommend them. Guaranteed, you will be satisfied!

Mike Irion

★★★★★

6 months ago

They did a great job and made sure the car was in good condition when they were done with it.

Curt George

★★★★★

Edited 2 years ago

Have been pleased with their work for years but this last repair job had extraordinary meaning for me. I typically use extra security devices to protect my vehicle (steering wheel lock etc)…I dropped the vehicle off with those security items in place and when I picked up the vehicle I was pleasantly surprised to see that every detail as I had left it was placed exactly they way they found it. Not a word was spoken to ask of this detailed customer service but I just want to publicly note that I was impressed and pleased by this level of detail within their customer service. Thank you so much and I very much appreciate your work.

jasmine

★☆☆☆☆

Edited a year ago

I don’t know if this guy was trying to get over on me but it seemed very likely. It cost $155 for a smoke test and diagnostic test. I leave him the car and everything. Then he calls to say that the leak may be coming from a part that he could not visualize without taking other parts out. It would cost him $600 to do so and how it was a 3 hour job and so on. That was the cost just for removing the parts and so the repair wasn’t even included yet. I took it to another auto place that found the leak without all the extra work and it cost a total of only $73. That is a very huge difference and very sad that he thought he could get over on me. Please people get second opinions or call around because you have very dishonest people in this world trying to take advantage of your situation. I wish I would have read the prior reviews more thoroughly. It is what it is now. Whatever is lost will be gained back. I didn’t even need a diagnostic test because I let him know the problem. Please be aware folks UPDATE: Sent him the receipt and everything he stated that it wasn’t the code that popped up on his smoke detector and so on. He never wrote back after that message. The other place did their own smoke detector test and that’s the part that was found that had the leak. I even had my inspection recently and no other issues found. There was no resolution to the owners response or accountability.

Pamela Farmer

★★★★★

2 years ago

I highly recommend solutions automotive. I was able to take my car for brake repair in and have it back same day. He also performed a full car inspection and called me to confirm repairs and any other issues he saw during his inspection. Fantastic customer service, fantastic work and fair price! I will be back next time I have any car problems!! 👍👍

Katrina Scott

★★★★★

7 years ago

Nothing but high praises to this shop. They were my lifesaver! I was headed to a dog agility trial pulling a 36' trailer, me, my daughter and my dogs. My trucks transmission failed me in the heat of the day. We limped to our campground, freed my truck and limped to Solutions Automotive. They were awesome. Gave me a quick fix to get me to my dog show, then a permanent fix on Monday before we headed back to Colorado. To this day my truck has held. Hats off to a company that goes out of its way to help a stranded visitor. The price of the fix was reasonable as well. They could have over charged me, I had no alternative way to repair, but they did not. They even allowed myself and my two dogs to hang out in their air conditioned office during both repairs. Highly recommend, and thank you again!

Mark Develde

★★★★★

6 years ago

I highly recommend Solutions Automotive in McKinney. Very professional knowledgeable and extremely clean work environment. I brought in an older vehicle that is very difficult to work on and had complex issues. This company took the time to go through each issue and communicate what they were finding and kept after it until everything was in perfect working order. The level of workmanship is outstanding. My car has never run better. They even went beyond expectations and located a code reader for this particular vehicle. They have my business hands down and look forward to bringing in all my vehicles as long as I live in McKinney ... and I plan on living here a long time. The cost was exactly as quoted and the owner even got on the phone with me to explain what they were doing. I am quite familiar with auto repairs and am very impressed with their expertise! Thank you Shane for your honesty and integrity (he is the one who I spoke with daily and kept me up with the status).