About Business
Cascade Auto Glass brings expert Car Repair solutions to the local community in Bend, OR, Bend. From Auto glass shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Bend, OR appreciate their attention to detail, leading to a consistent 4.6/5 rating from 180 reviewers. By focusing on the specific requirements of the Bend, OR area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Bend, OR and beyond.
Google Reviews
Christopher Acarregui
★★★★★
2 years ago
I had a great experience here. From the moment I received a call setting up an appointment through installation, they were professional, efficient and courteous. They coordinated everything with my insurance. It was hassle free and quick. I highly recommend this company, and will use them in the future when needed.
M Wale
★
☆☆☆☆
Edited a year ago
Emailed you and ZERO RESPONSE. Nice... EDIT: i got a windscreen replace with you, it was only on the road for a week and then parked it for a month or so, came back and it was cracked. went to the shop again top see if they would replace it under warranty and the guy there claimed it was a chip...... i emailed you guys last year and then again months ago and never got a reply. or any action taken towards the problem. now i am passed warranty and left with a cracked windscreen and money out of pocket...
Jasmine
★★★★★
a year ago
I really can't thank this place enough honestly. I had a Rock go through my windshield when a SMAF dump truck passed me going opposite direction. They got me in very quick. I need to be able to drive to my infusions every other day so I really couldn't wait. I dropped the car off They did the windshield called when it was ready I went and was very impressed with the service. But one thing is they even vacuumed up the glass because they didn't want me getting into my car with all the glass everywhere. Keep in mind this large rock made glass go all over my seat behind the steering wheel, the dash EVERYWHERE. I can't thank them enough. They were beyond expectations and I even took the time and let my car insurance know how amazing this place was.
Jessie Caton
★★★★★
a year ago
Sam is AMAZING!!!! I thought my windshield was leaking so I called to set up an appointment to get it replaced. Sam asked if I had a sunroof and spent 10 minutes helping me troubleshoot and discover that I had leaf debris in my sunroof drain and guided me on how to safely remove it! Problem solved. Above and beyond. Definitely will use them for ALL my glad needs.
Grace Higham
★★★★★
a year ago
Called and received information about getting a window replacement for our 1996 Ford truck. Ordered it and it was available. Appointment made an it was replaced. Waiting room was very clean and nice. We waited less than 1 hour and we were on our way. VERY Great service, nice and if any of our other vehicles need a window we will be back no stress environment 😀 👍
George Peterson
★★★★★
a year ago
My experience was great, the guys were nice and pleasant. They explained what they were going to do, what to expect and replaced the windshield on my Corvette in about 2 hours. Even dropped me off at my gym nearby and offered to pick me up.
Zach Tobias
★★★★★
10 months ago
Fantastic experience at Cascade Auto Glass. Windshield replaced in like 50 minutes, nice waiting area with coffee bar and friendly service. Would highly recommend to anyone in central Oregon needing auto glass services!
D G
★★★★★
3 years ago
Had a mishap where my new windshield developed a water leak after install. Misty, Darrin and the team at the Bend office went above and beyond to take care of the situation while I'm currently out of state. Amazing customer service from a team that will do what it takes to make it right and stand behind their work. I would highly recommend Cascade Auto Glass, and I'll surely use them for any windshield replacement needs in the future. Thank you for everything Misty and Darrin!
John Athens
★★★★★
5 months ago
Well-priced, fit me in his tight schedule, and had me out in less than an hour. Friendly and personable.
Cooper Brown
★★★★★
2 years ago
Gabe and his team are the best in town. They have replaced 3 windshield’s for me and I’ve had nothing but great experiences. They are efficient, friendly, and cost effective. I refer everyone to these guys!
Kristen Bowman
★★★★★
7 years ago
Cascade Auto Glass earned my 5-star review without a question. They were incredibly quick in responding to my message, flexible in our meeting place, patient with my questions and overall, did a fantastic job. While I sincerely hope to not need their services again anytime soon, I highly recommend them to anyone needing a windshield replacement.
Guy Young
★★★★★
a year ago
Lionel was incredibly helpful and repaired a chip in my windshield caused by a semi. Took care of me immediately and I am grateful to Cascade Auto Glass!
ToeKnee Allen
★
☆☆☆☆
Edited a year ago
Update added 12.13.22 : so the side of the windshield that they SWORE was ok in the seal (pictured) has ice in the inside today, so the seal has been bad this whole time... Caveat emptor I took down to 1 star from 3 due to this. DO NOT USE THIS COMPANY My experience with this company is mixed; There were issues with my windshield replacement (the trim along the sides and the clips to hold them in), but Cascade dispatched someone out the morning after I called and they fixed it as far as I can tell. I've never had this happen before, and I am still somewhat concerned that the job was not done properly. I will update my review as needed. Updated 11.18.21 after owner response about trim and photos added: I did not mention the gasket in my original comment. So, I'm updating that. They did come out the next day and GLUE everything into place and to the best of my knowledge, there has been no other issue to date. There were missing clips, but instead of replacing the clips (they legit talked ish about whoever previously failed to replace them), they just glued everything down so that it's the NEXT person's problem.
Dave Slavensky
★★★★★
7 months ago
I got a couple of star cracks in my windshield and was leaving town soon. Mike was able to get me in right away, was super friendly and actually fixed an extra crack I didn't even know I had. He was quick and cleaned up well. I would go here again if I had to replace my windshield or fix more rock cracks!
Charles Hulme
★★★★
☆
a month ago
Since we don’t have Safelite here in Bend, my insurance allows Cascade Auto Glass. I’ve used them for several chip repairs and windshield replacement.
Jakob Bear
★★★★★
8 months ago
Very smooth expedited windshield replacement. I was in a bind and they were able to get me taken care of next day even tho geicos safelite installer was days out. They talked me through the process of getting geico to use the shop which was super easy. Much appreciated!
David Butler
★★★★★
6 months ago
Emailed about chips in my windshield for a company pickup. They were quick to respond, pricing was fair, and we had a scheduled appointment in no time. Arrived a few minutes early for my appointment but the tech assessed the window immediately. Turns out, only surface damage and nothing to worry about. Didn't charge for the experience and left me knowing where I was returning when, not if because face it it's Central Oregon and my windshield is going to get chipped some more. Scheduler: fast, friendly, and efficient Quote: highly detailed Tech: fast, friendly, and informative Parking: was clear when I got there, but it was an early morning appointment. I imagine parking could become difficult at times due to the nature of the area and the limited space. 10/10 would recommend
Michael Stevens
★★★★★
a month ago
Got a chip in fleet vehicle. Luckily Dalton was able to fit me into his schedule and save the day! Totally recommend this business.
Collin Blake
★★★★★
a month ago
Both my dad and me have had to have our windshields replaced in the last 2 months and Cascade Auto Glass was great both times. They were quick and professional. Gabe was really helpful. We will be recommending them to others in the future!
Jeffrey Todd Shafer
★★★★★
3 weeks ago
I got a rock chip on the windshield of my brand new Toyota Tundra!!! I took it to Kendall and they recommended Cascade Auto Glass in Bend. I arrived early and they took my truck in immediately. It took only 15 minutes and their manager Gabe did a perfect repair. I am so happy and relieved.
