About Business
For professional Car Repair care in Medford, OR, Medford, look no further than Castrol Premium Lube Express. Their team excels at delivering top-tier results for Auto repair shop, Oil change service, Glass repair service and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 87 pieces of feedback. They have become an integral part of the Medford, OR community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Medford, Castrol Premium Lube Express is ready to assist with your next project or repair.
Google Reviews
Julie Deardorff
★★★★★
3 years ago
Joe was phenomenal. Professional service, fast courtesy check from a road trip, topped off my wiper fluid and coolant, wiped off my window grime, and recommended a place for breakfast. Thanks Joe 😊🌅
Nancy Laird
★★★★★
2 years ago
Great place. Many people have benefitted from Their expert service and congenial servicemen. They are also the best car wash in town.
Desi Nunez
★★★★★
5 years ago
Came back for my free carwash, the guys did a great job.Gave me a towel to wipe down the interior, to be returned at the end of the wash and token for vacuum that I can use at at anytime. Friendly and thorough.
Emily Miller
★★★★★
8 years ago
As previously mentioned, a little slow to greet. Changed both headlight bulbs and oil change in <20 min. Free car wash at drive through wash attached to building, good for 30 days. Also got a card good for discounted car washes for 3 months. Didn't try and pressure into extras.
Gabrielle Olson
★★★★★
Edited a year ago
Love this place, always my go to for my oil changes and fluid checks. Always kind and usually pretty quick with how they get things done Edit: updated the picture with new prices
SuperRyanML
★★★★★
5 years ago
As someone who typically does their own oil change I was very pleased with the quality of service. Including the free car wash and vacuum token really adds value to the service that they offer here. if I ever need an oil changes I'm passing through Medford again I'm definitely stopping here. Fast and professional they didn't try to upsell me.
Jamie Keith
★★★★★
4 years ago
Fast friendly service. I got an oil change for my mom's car, let them know I only wanted that and a new air filter if needed. Didn't need the air filter, so just the oil change was a little less than $70 (for her car. Price varies by kind and amount needed). On the bottom of the receipt, you get a voucher/bar code for a free car wash within 30 days. Have yet to use that but am excited.
Kanani
★★★★
☆
2 years ago
Went with a friend to get her truck done. The service is fine. But, if you are into entertainment while getting your oil changed, you have come to the right place. The lead "mechanic" is in charge of the main computer it seems. I don't quite know how to describe what happens. There is a lot of yelling back and forth updating the lead guy so he can track in system. Everything from "closing hood, bay 2",to "checking headlights". It's like a chaotic bidding war is going on. You might enjoy it, you might not. Don't go if you have a headache. Oh, and they changed the oil just fine.
Jay
★★★
☆☆
a year ago
I've been going here for years and years, it's always been great. But it's been progressively less positive experiences the last few times. Thats fine, but now what used to cost $65 now costs $99? Time to switch it up.
Resilient Woman
★★★★★
2 years ago
Austin and Tyler helped us today get our Chevy Silverado serviced!! Super professional they do an excellent job and the customer service is on point!! Offering fair prices and you don't even have to leave your vehicle these people actually care about you and your vehicles performance!! AND THAT IS VERY HARD TO FIND THESE DAYS... THANK YOU AUSTIN AND TYLER YOU GUYS ARE REPRESENTING!!
Mavis Chalenor
★★★★★
4 years ago
*** These guys are great and always go the extra mile to provide service to your vehicle. I bring my own oil & filter and they change it out for me. Last time I stopped in they serviced my transmission, in and out within 30 min. Their car washes are also excellent including a hand dry of your vehicle.
Morning Glory
★★★★★
11 months ago
They were quick and professional. They didn't try to upsell me things I didn't need, which was refreshing. I will definitely be a repeat customer!
Martha Copling
★★★★★
3 years ago
We have never had an oil change experience like this! The guys were knowledgeable, responsive and quite entertaining. We had an emergency trip from NV and were already 1000 miles over due. Highly recommend! Plus the free car wash and vacuum token were greatly appreciated!
Thomas C
★★★★★
a year ago
Highly recommend these guys for your lube and oil services. Always very competent technicians and very courteous. They even are helping me out on something that they don’t need to. Truly, a great shop
Anthony Francisco
★★★★★
2 years ago
I've been going into this place for years. It's the best place I've ever found. They have the best car wash the best people. I got to meet the owner during the Christmas season when he was working and giving his employees time off. When you're 55 years old, you appreciate good work these days 👏 💪 🙌 So I had my oil changed today, and they changed out my oil plug because it was worn out on a 95 Dodge Dakota, you think? Yes, it was!
Sandy Kilby
★★★★★
a year ago
I have been taking my Toyota Avalon to "Castrol Premium" ever since '1998' when I bought it brand new. A few things have changed in the past 25 yrs. but the service has always been top notch! The employees are friendly and respectful, also very quick. They have taken very good care of my car through the years, not only an oil change and topping off all the cars fluids but, letting me know when my car needs a new air filter, radiator flush or windshield wipers 😊 I have always been very happy with the service at Castrol Premium and Car Wash.
Ed Saucerman - Titan PI
★★★★★
3 years ago
Located premium lube express using Castrol motor oil excellent service guys are friendly very efficient I highly recommend them
Crystal Wilson
★★★★★
8 months ago
Best place to get an oil change. Staff very knowledgeable and polite. Won't ever stray and neither should you. Great experience everytime.!😄💙🩵💜❤️
Courtney B
★★★★★
3 years ago
Love any oil change where you stay in your car. Plus the guys there are super knowledgeable and chatted with me about my various fluids and helped me make the best decisions to enhance my vehicles overall performance. 10/10
Evangeline Kessler
★★★★★
7 months ago
Friendly and honest staff…I wasn’t sure if I needed an oil change, but was just going to go ahead and get one to be certain the vehicle would be ready for cross-country trip. The attendant showed me the dip stick and explained that he could not in good conscience charge me for an oil change when it was clear one was not needed. He did go ahead and check all the lights and fluid levels, without charge. I’m going to be a faithful customer.
