About Business
Century Tire brings expert Car Repair solutions to the local community in Peabody, MA, Lynn. From Auto repair shop, Auto spring shop, Battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Peabody, MA appreciate their attention to detail, leading to a consistent 4.3/5 rating from 222 reviewers. By focusing on the specific requirements of the Peabody, MA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Peabody, MA and beyond.
Google Reviews
Kaili Trotman-Gore
★★★★★
4 months ago
Great service, really nice, knowledgeable people! I was recommended this place a while ago by one of my good friends and decided to go when my car failed its inspection due to the tires needing replacement. I drove up that day, was given a quote, and my car was done and ready within a couple of hours the next day. Thank you so much to you and your team for getting me in so quickly! Thankful for the great mechanics, I’ll definitely be back!
Darren Chambers
★
☆☆☆☆
4 months ago
Very rude and unprofessional service! I’m new to the area and brought my car in to possibly purchase new tires, a few weeks ago. But the experience was terrible from the start! The owner was unfriendly and dismissive, and instead of treating customers with respect and friendly service, he seems more interested in being unfriendly, and rude! Reading his responses on here to criticism feels less like professionalism and more like hostility, even borderline threatening. Why would anyone want to “stop by and discuss” after being spoken to the way he talks to people? The attitude and tone he uses says everything about how they view their customers here. I’m grateful I didn’t spend my money here. The customer service is awful, and honestly, the way the owner communicates raises serious concerns about how this business operates. Stay far away from this place and if you don’t believe me, just look at how he responds to unhappy customers. Response: " You should tell the truth and mention when u came back to pick up the car you had no money & expected us to release the vehicle on YOUR promise you would be right back " Hi Joe, Sorry, but you are referencing the wrong person! I didn't have any service provided at your shop. So, to say that I had no money when I came back is a lie. I didn't drop my car off for anything. I came by there to get some pricing. We spoke and your communication skills were like that of a 3 year old. Maybe you should take some business classes on customer service fundamentals. You definitely need it! Also, always remember the 5 C's of customer service Joe (Compensation, Culture, Communication, Compassion, Care). Do better my friend! Thanks
Courtney Masse
★★★★★
5 months ago
Highly recommend Century Tire! Joe and the team are consistently kind, honest, and helpful. I always feel well taken care of. They’re quick, professional, and trustworthy. It’s refreshing to find a shop that treats you with respect and never tries to upsell or cut corners.
Nicole Fogarty
★★★★★
4 months ago
I’ve been going to Joe for over ten years, and I wouldn’t trust anyone else with my car. He’s honest, reliable, and always upfront about what needs to be done, and what doesn’t! The shop has a friendly, comfortable vibe. It’s comforting knowing I can drop my car off and Joe will take care of it
Holly C
★★★★★
a month ago
I can’t say enough good things about Century Tire! Joe and team are always helpful, honest and courteous. I highly recommend them to anyone looking to service their car!
Deb McNulty
★★★★★
a year ago
For bad luck literally on Friday the 13th(intermittent starting issue cropped up) on a girls weekend trip to Salem & Boston, my experience with Century Tire & Auto was 100% positive. To begin, the night before I was able to reserve an appointment for Sat morning online. That gave me some peace of mind. The moment I walked in I could tell that I found THE GUY that everyone goes to in Town. First off AAA recommended them, but the biggest tell was how he was interacting w the Customer in front me, they seemed like old Friends. That says alot to me. Also one entire wall was plastered with enlarged photos of Family/Friends and special occasions. Bravo! This is what Life’s all about at the end of the day. It immediately put me at ease and gave me a sense of “no matter what we find or don’t find wrong w the car, there’s always a solution”. He ran diagnostic and performed a battery test twice. Nothing could be found wrong, no codes, either but he assured me we would not break down. He was right. We’re safe back home in CT (in spite of having to travel on 84)! LOL 😂 Joe’s a Prince of a guy and didn’t try selling me anything I didn’t need.
Kaitlyn Perkett
★★★★★
8 months ago
I had a great experience getting my car serviced here. The whole team was incredibly professional and went above and beyond. Joe was especially helpful - he took the time to walk me through everything he fixed and made sure I understood exactly what was going on with my car. It really made a difference, and I felt taken care of from start to finish. Highly recommend this place!
Luiz Claudio Soares
★
☆☆☆☆
5 months ago
I had the misfortune to select this mechanic in the AAA app, after my car broke down on the road, and I was treated as if it were garbage, in addition to charging me $75 just for dropping the vehicle in front of the mechanic. I've never been treated so badly in my life
Sandy ODonnell
★★★★★
4 months ago
Excellent service, they did a very thorough job checking all aspects of my vehicle.
Nardo Rosario
★★★★★
a year ago
Can't say enough good things about Century Tire in Peabody. The customer service provided by Joe has always been upfront and honest and clearly explained. I feel they never try to take your money for the business but tell you what you need and the options to get something fixed. I recently went to get my oil changed and while doing so they noticed a missing part on my vehicle. They promptly called and let me know the issue and how much it would take to resolve it. Compared to other shops the price was on par with other shops and they did an excellent job, I noticed my car driving smoother immediately. I would highly recommend Century Tire in Peabody for all your mechanical needs to your vehicle. The staff and crew are always pleasant and friendly and as I mentioned never felt as if was being swindled by them. I've been a long time customer for years and will continue to bring my vehicles their when needed.
Sophia Anezis
★★★★★
a year ago
Very honorable, knowledgeable, and honest staff. Happy to work with you and discuss different solutions within your budget if that’s a possibility for the issue at hand. They’re very efficient and have the patience to explain to you what’s going on with your car in terms us non mechanics understand. I will only get my tires done here from now on!
Marianne Beaulieu C
★★★★★
a year ago
Two Canadian girls were very pleased with Joe’s help when the heat shield of the car came loose. He took us in promptly and fixed the issue. It was very reassuring for us knowing we have a long drive back home! Excellent service, super nice team, 100% recommend!! Marianne and Valerie from Quebec
Quality Sewer & Drain, Inc
★★★★★
a year ago
We’ve been using Century Tire to service our fleet at Quality Sewer & Drain, Inc., and we couldn’t be happier with the service they provide. From tire maintenance to inspections, they handle everything with efficiency and professionalism. Their team is knowledgeable and always goes the extra mile to ensure our trucks are in top shape, which is essential for keeping our business running smoothly. The quick turnaround and attention to detail help minimize downtime, which we really appreciate. We Highly recommend Century Tire
Phil MacArthur
★★★★★
10 months ago
Joe and his team did a great job fixing up my car that had a number of lingering issues. He was recommended by a friend of mine and got me in quickly.
Lara Damasceno
★★★★★
a year ago
joe and his crew are great! they answered about a thousand questions i had about the work that needed to be done on my car and they were crazy fast with it. i brought my baby home less than 24h after dropping it off. 10/10 experience!
Rick Parks
★★★★★
2 months ago
Joe, David and crew always go above and beyond. Always great advice and service!
Karen Pelletier
★★★★★
a year ago
After my husband died a few years ago, I found Joe de Salvo to be exceptionally honest about what my car needed or didn’t need. I knew I could trust him and his crew to do the work required in a professional and expert fashion. Thank you, Joe & Century Tire. You are the best!
Matt Fogarty
★★★★★
a year ago
I have been bringing my vehicles to Century Tire & Auto for years. Joe has always been honest and transparent. The customer service is excellent. We moved 20 miles north some years ago and I still drive the extra miles to bring my family's vehicles to Joe.
Rob Corvi
★★★★★
3 years ago
I have taken 4 family vehicles to Century Tire & Auto Service over the past few years for a variety of services, from routine maintenance to new tires, brakes, and exhaust repair. I am always very pleased with the results and their professionalism. I invariably receive quality work and excellent customer service at very reasonable prices. No job is too big or too small and always quick turnaround!
Chelsea Webster
★★★★★
2 years ago
Very fast excellent customer service. Had two tires replaced. Joe in the office was so nice. Very helpful and honest, and I had my car back within a couple of hours so I could be on with my day. Will definitely be back again for future tires. Great experience all around. Thank you so much.
