About Business
Charlie's Auto Collision Inc brings expert Car Repair solutions to the local community in Long Island City, NY, Manhattan. From Auto body shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Long Island City, NY appreciate their attention to detail, leading to a consistent 4.6/5 rating from 184 reviewers. By focusing on the specific requirements of the Long Island City, NY area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Long Island City, NY and beyond.
Google Reviews
Anthony Sideratos
★★★★★
11 months ago
I have to give this shop five stars. The time efficiency and work was amazing. They really put love into my car. My car needed some help and it renewed its feel for me. The customer service was really something. I will 100 percent be back. Ty Emelio and Staff
Andrew Vella
★★★★★
3 months ago
Charlie’s Auto Collision is an incredible shop where my experiences with them have been excellent top to bottom. I’ve needed major repairs from accidents through insurance twice now. Both repairs returned the car in immaculate condition with fantastic customer service throughout each process. I plan to take my car here for smaller non-insurance repairs too. In terms of auto body stuff, I trust nobody before Charlie’s Auto Collision.
Lauren Kaufman
★★★★★
5 months ago
From start to finish Charlie’s was on top of everything. Making an appointment was easy. Hassan handled my vehicles and my worries with kindness, I was provided updates on a regular basis, and the car was completed early. The work was perfect, the service was exceptional. I highly recommend the body shop for any matter.
Mustafa Sukkar
★★★★★
8 months ago
I cannot speak highly enough of this establishment, from the experience, the quality of work they do, and the genuine care they have in making sure they restore your beloved vehicle back to showroom quality. My vehicle was involved in a fire, and I was devastated, thinking there was no way it could ever go back to being what it was before the accident, but I was proven so wrong by the work done by the Charlie's auto team. From Emilio, who initially took my estimate and a personal interest in making sure the process was seamless, transparent, and to my satisfaction, to Hasan in making sure the work was being completed to the highest standards, and being updated along the way. This place took one of the worst experiences of my life and were able to make it seem like it never happened in the first place. Thank you to Emilio, Hasan and everyone at the Charlie's Auto Collision team!
bill page
★★★★★
4 months ago
About prices, I insure with Geico. I’ve not shopped around with other insurance companies. I have a deductible. Charlie’s could tell you about how repairs are priced. BUT, Charlie’s does excellent work. The staff is professional, helpful and courteous, 3 important parts of their excellent customer service. It’s very easy working with them.
Ctibor Cemper
★★★★★
4 months ago
Unfortunately I’ve had 3 repairs done in the past 5 years, always used a different repair shop, I used Charlie’s one in Queens for the first time, a bit randomly that I found them. Very painless experience, I almost want to go back ‘to buy more’ but hopefully I don’t and keep the car accident free. Lady at the reception ultra friendly and gets stuff done, the guy telling me what’s wrong with the car, super friendly and knows his stuff. Btw very good free coffee and super clean bathroom means the biz is well managed!
Isiah Oliver
★★★★★
4 months ago
I recently had had bumper work done here and it was a pleasant experience. When I did not have the money for the first pick up date the staff were very understanding and checked in on me with updates. The work was very efficient and quick. Thanks, to the receptionist and Hassan for taking care of me.
Andy Mcadam
★★★★★
a year ago
I brought my sons 2008 Toyota Rav 4 that was sideswiped while parked. Charlie's Auto Collision did a Fantastic job, making it brand new. They were Amazing, from getting an estimate to updating me on the process, to being very prompt when it would be completed. All at a very reasonable price. I highly recommend this business if you want a smooth process throughout. Thanks again to everyone at Charlie's Auto Collision
Linda T
★★★★★
4 months ago
Great service. It was a pleasure working with Hassan, who kept in touch through the whole process. My car was ready ahead of schedule and looks great! Everyone on their team was kind and helpful through this nerve-racking experience. These guys are true artists at their craft, and fair and honest to boot!
Michael Beecham
★★★★★
2 months ago
I'd give them 6 stars if I could! They did an amazing job fixing our Highlander after we slid off an icy road. They finished repairs on-time, did all the work dealing with Geico and gave me back a car that looked better than when I got it at the dealership! Special shout-out to Emilio, who was awesome!
Tierney Sorensen
★★★★★
a year ago
If I could give more than 5 stars I would! I had someone side swipe my car and Hassan helped me from the start and was truly amazing. He helped coordinate with the rental company to get them to pick me up and everything was smooth. I also asked if they could look at my tires because they were losing pressure. Communication was amazing from the beginning to end. Well I went to pick up my car today (it only took 2 weeks) and they detailed cleaned the inside and outside of the car, they fixed up my tires no problem and even looked at one small issue that was not related to the accident and fixed it. Wow I’m so happy and thank them so much for making a crappy situation a lot less crappy! I will be coming to them for all my car needs for sure!!
Ian Kalmes
★★★★★
a month ago
Friendly staff, knowledgeable mechanics. Such an easy process teamed with Allstate Insurance. Car looks brand new after repairs. They even washed the car and cleaned the inside too. Can’t recommend enough.
Kiara Fornaris
★★★★★
9 months ago
The work they do here at Charlie's is nothing short but amazing! I have brought my car here a few times & can sincerely say they never disappoint. They are very efficient and offer great, quality service. I recommend all friends and family with any car related issues to come here, they really are here to serve and I am so grateful to have found a trustworthy and affordable auto collision repair shop! Thank you Pete & Jason for the great communication and the extraordinary work you do, the pictures don't do it justice!
Liviu Chivu
★★★★★
2 months ago
My car was hit while being parked. Geico recommended their trusted repair shop closest to my home. I was obviously stressed out with this situation when I was heading towards the Charlies Auto Collision repair shop. As soon as I arrived, I realized immediately this was going to be a different type of experience compared to what I was used to when dealing with repair shops. I was guided inside the shop by a team lead by Hassan, who greeted me with professionalism and walked me through their process, explaining all the steps from the initial evaluation to the completion of the repair. The part that impressed me is that Hassan also offered valuable advice on what to do next, like how to deal with the rental car process for instance (the nearest rental place, and tips how to get the best deal). The lady at the reception desk was very supportive, she turned the paperwork into a painless process. Their completion estimate was dead on considering the challenges of the holiday season, and they returned the car with a flawless repair and perfectly washed and detailed. This shop should be set as an example of professionalism to many other similar shops in the collision repair industry. Congratulations to this team, they certainly deserve their Gold Class rating!
Joey Wilson
★★★★★
2 months ago
Took my car to Charlie’s Auto Collision after my catalytic converter was stolen, and they did an excellent job fixing everything. They were also super accommodating and held onto my car while I was on vacation, which I really appreciated. On top of that, they washed and detailed the car before pickup. Hassan was very friendly, helpful, and easy to work with throughout the whole process. Highly recommend Charlie’s Auto Collision!
Samantha Veras
★★★★★
Edited a month ago
I was recently hit and my entire driver side was damaged. I was referred by a friend to Charlie’s auto collision and they did not disappoint I was kept informed step by step in the process and upon arrival I was blown away my car looked BRAND NEW! They exceeded my expectations I couldn’t be happier THANK YOU
Dana George
★★★★★
4 months ago
Left our car looking like new! Friendly and communicative staff. They made everything easy, from the drop off to pick up and also handling our rental.
Eloise B
★★★★★
6 months ago
Charlie’s Auto Collision provided outstanding service from start to finish. Hassan and Emilio ensured I was kept informed throughout the repair process and consistently demonstrated excellent customer care. They even provided before and after photos, which highlighted the quality of their work. My vehicle was returned looking brand new, and I am extremely satisfied with the results. I highly recommend Charlie’s Auto Collision for their professionalism and exceptional service.
Anthony W Paratore
★★★★★
a month ago
Picked up my repaired vehicle yesterday from Charlie's and could not be more satisfied. My car was struck during a snowstorm by a NYC snow plow and Charlie's coordinated all details with my car insurance (GEICO) including getting me a rental vehicle! They are a GEICO-authorized repair shop so they know what they are doing. Would recommend them to anyone for body work/repairs. Impossible to tell the vehicle was damaged. 5 stars to Hassan and the rest of the staff! They even detailed the car inside and out when repairs were finished!
Sarah Botero
★★★★★
2 months ago
Thank you so much to everyone! They truly took amazing care of my car, it looks brand new. They went above and beyond by organizing and cleaning the inside, and even removed paint scuffs that weren’t part of the original damage I came in for. Their communication was excellent, and they kept me informed every step of the way. I really appreciate the care and attention to detail! I highly recommend! Thanks guys :)
