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About Business
Charlie's Auto Collision Repair is a leading Car Repair specialist serving the Blue Springs, MO, Independence area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 4.9/5 rating from 91 verified reviews, their reputation precedes them. As a locally-owned business in Blue Springs, MO, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Blue Springs, MO.
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Google Reviews
Salvador M
★☆☆☆☆ Not worth the time, pay a little more somewhere else and get it done right the first time. We got quoted for 3 days but it was 5 days. We understand it takes time to do it right so we waited, however once we received it there were imperfections in the base coat but we were assured it was the clear coat and they would fix it in an hour if we brought it back, we did that and the imperfections were still there as the bits of particles that got into the paint were on the base coat. They said we could bring it back again and they'd do it over. Now we came back to pick up the car again after another 2 days and were told it was perfect, upon me saying there were a few scratches on the clear coat, we got yelled at and told they're not working on it anymore. They even refused to look at the car with me and said if we want them to work on it more we'd have to go to court, well here are the pictures since you wouldn't look at it in person. It would have been a simple clear coat fix.
Rick Trieb
★★★★★ Great people that work at Charlie's. I have been taking my personal and business vehicles here for years. Never issues afterwards. Always a simple process with them. A well run business!
Bill W
★★★★★ I had hit a mail box and caused significant damage to the front bumper, headlight, fender of my 10 year old SUV. It is a European luxury brand and having the work done at a dealership would have been astronomical, probably as much as the auto was worth undamaged. I went to Charlie’s Collision Repair to ask them to consider fixing the damage. Dave Osborne advised me that owners of this brand preferred to have the dealership make repairs. Parts were very expensive and had to be shipped from St. Louis. He was reluctant to even look at the SUV. I showed him pictures and persuaded him to consider making the repairs. Had the SUV towed to the shop and an agreement was reached . The total was at least 40% less than I expected to pay at the dealership. First, …..the bad news. Dave had warned me, “I hope you’re not expecting it back anytime soon.” The good news was, …..a wrecked SUV was sitting in the repair shop, not my garage or driveway. It was finished exactly when promised,…. “not anytime soon”. I was kept informed on progress and problems until repairs were complete. When I picked it up, Dave, the office manager, and the mechanics escorted me to the finished SUV. They were all that proud of the work they had done. And, it looked perfect. The SUV had been cleaned inside and out. I was advised to take it home for a week or so, make a list of anything I was unhappy with, bring it back and they’d fix everything to my satisfaction. It’s been seven weeks and it has not been necessary to return. I was very satisfied with the work performed and convinced the cost was very reasonable. What a great group of people!!
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