About Business
Chavez Tires & Towing brings expert Car Repair solutions to the local community in Hemet, CA, Hemet. From Tire shop, Auto repair shop, Towing service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Hemet, CA appreciate their attention to detail, leading to a consistent 4.3/5 rating from 114 reviewers. By focusing on the specific requirements of the Hemet, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Hemet, CA and beyond.
Google Reviews
Pete Puebla
★★★★★
a year ago
Had a great first time experience here and I'd highly recommend. I came in just before closing because I needed an alignment really bad. Brian was very helpful and informative and he went above and beyond. He was practically going out of his way to help me out. He got my truck in the garage and told me he would work on it the first thing the following day. He called me when my truck was finished and sent me photos. His communication and service was excellent. The truck now rides and handles smooth. The alignment was top notch. The tires aren't fighting each other anymore. Chavez Tires should be glad to have him on staff. Brian knows trucks and if you ever need an alignment he's your man. Thanks Chavez Tires for having a man like Brian on your crew.
Emanuel Jimenez
★★★★★
2 years ago
I woke up this morning with a flat tire because I ran over a nail. It was my first time coming to Chavez tires. The gentlemen that changed my tires was fast! He went above and beyond with his customer service. I would recommend this tire shop to anyone! Don’t listen to those negative reviews and support a local tire shop.
Gerardo Parra
★
☆☆☆☆
3 years ago
They ripped me off. Sold me a bad tire for $90. Bought 2 of them. Paid cash and no receipt was given, even after asking for it when paying. Lesson learned, "saved" $70 compared to discount tire but NO warranty. Guy in charge has terrible people skills, even treating poorly his own (dissabled) employee So beware of this scammers
Jaxson Jazaiah
★
☆☆☆☆
3 months ago
Don’t waste your time With this tire shop. Called in before , asked to wait 25+ minutes. Juan at the front has terrible customer sevice
C O
★
☆☆☆☆
Edited 3 years ago
Zero stars. He did a tire rotation and forgot to put back the nuts on my left front tire, it fell off while driving!!!! Zero apologies, damaged the studs. Might have to file in small claims. This man seems ill, should not be risking peoples lives just to make an extra buck. Filed with the Automotive Repair Bureau.
Thor
★★★★★
7 months ago
Second time coming and another great experience. Brian’s Very knowledgeable and explained my issue clearly. I am now rolling smooth Thank you !
Sibs
★
☆☆☆☆
Edited a year ago
So I had to come back here and edit because I ended up at American Tires Shop soon after getting two used tires here.. the two tires I bought off them were all plugged up from previous punctures. American tires told me they were unsafe tires to drive on and helped me get a good price on some new ones. The two tires were patched atleast 3 TIMES or more , (after the fourth it is unsafe to be driving on it) . They sold me the tires knowing they were on their last leg (not a cheap price either) , will not be coming back. Thanks for showing us how you guys really do business. If you’re looking for a place do not come here , they like to cut corners. would give a 0 rating if I could.
Ron P.
★★★★★
a year ago
Juan has always taken care of me. I buy my tires on line for my Nissan Frontier and bring them here for mounting and balancing and alignment. He is very honest and reasonably priced.
Cj Milli
★
☆☆☆☆
a year ago
Juan was the most rude and disrespectful person in have met in my life. I requested a U-Haul from this location and I was in a dire situation and on limited time. When I walked in, he was on his computer and eating an orange, he didn't greet me and hardly looked at me. Fine, cool, people have bad days I get it, but when I told him I was getting a U-Haul and gave him all my information, I pulled out my ID to give to him to process, he was like "No, you do it, I texted you the information, look at your phone." He wanted me to do everything myself and did not want to work, fine I let that slide. But then he proceeds to have an argument with me about the return time which was 530pm stating "I don't wanna hear nothing when that time comes and you talking about you need an extra day" rude as hell. I had to cut him off because he was taking too long to process me, he didn't print out my contract stating his printer wasn't working and then he took his sweet time walking to get the truck. When I looked at my virtual contract, he put the gas dial higher than what I had it in the contract! He does not have a designated area to drop off U-Hauls. When the time came around 530pm my family member called him to inform him we would need an extra day because we hit a snag with a drop off, he proceeded to yell at my family member and say "Didn't I tell you that I didn't want to hear you say you needed an extra day?" My family member had to tell him they never talked to him before and he goes "Oh" and then said "Yeah yeah I'll text you and add a day fine" and that was the end of the call. Newsflash, I didn't get a text but I surely got charged for an extra day. But I was able to drop off the U-Haul maybe 5 minutes after he closed on the same day and had to park the trailer in the parking lot like he told me, but I had to illegally park it because there wasn't a designated area, but that's how he told me to park the truck. If you're thinking about renting from him as a U-Haul customer, don't do it. And if you make the same mistake I did, take photos of everything, inside, outside, the gas dial and look at your contract! I would never rent from this location ever again!
fernando duarte
★★★★★
2 years ago
The experience in dealing with this company is world class, Best customer service incredible prices , I would highly recommend my family and friends!!
Diego
★★★★★
a year ago
Purchased two tires in perfect condition and price. Received excellent service from the workers, one of the best tire shops I’ve been to in town.Will definitely be coming here again!
Brandon Teller
★★★★★
2 years ago
Overall, my experience with Chavez Tires and Towing was nothing short of exceptional. Their tire replacement expertise, outstanding customer service, and reliable towing services make them the go-to destination for all automotive needs. I highly recommend Chavez Tires and Towing to anyone in need of reliable and trustworthy service. They've earned my trust and loyalty, and I'll definitely be returning for all my future automotive needs."
Bonbon Be Me
★★★★★
a year ago
I was looking for a used tire in my hard to find size 185/65/14 and called all around hemet unable to find 1 til I called Chavez he told me he had 3 I was so happy I went in right away and he was so honest and nice enough to tell me I don't need all 3 right now unlike other places saying I should replace all my tires now he explained I still have some time to replace my other ones so I could save some money the price was good , the tire was good, the service , was great I had to go home and get my husband's car and come right back and have Chavez look at it and turns out it wasn't as bad as I thought and he didn't pressure me to fix anything he actually saved me more money by being honest and finding and showing the problem and making the small needed fixs . He truly is my new tire guy ..
TJ
★★
☆☆☆
2 years ago
I have only dealt with this company for renting U-haul Trucks on two occasions, but things haven't gone well there both times. Overall, the staff is a bit rude and abrupt with the service, so I avoided this location after my first rental. But my last experience was too ridiculous not to post about. I was forced to rent their truck as it was the only one of its size available, so I hoped my past experience was an exception. Unfortunately, the staff was still a bit rude, so oh well. But what really made things crazy was the truck itself. It smelled of Pot Smoke that was overwhelming, so it seemed obvious someone had been blazing away while using it or while it was checked in. The smell lessened as you ran the AC, but it would come back after sitting for a while. Moving on, the key mechanism on the driver's side door was broken, so fell out of the socket the first time I unlocked it. Unfortunately, I had already loaded the truck, so I duck taped it in place to get by for my trip. While driving, it became apparent that the shocks were bad, it got horrible gas mileage and the AC didn't blow air while going uphill - all obvious signs that the truck needed an overhaul (tuneup, oil change, AC filter, etc). I realize this is only one part of what this business does, but they don't do it well. I will stick to renting from the main facility from now on - even if I can't get the truck size I want.
Guillermo Crosby
★★★★★
a year ago
My guy from Omaha took care of ny car and had a great convo. A1 service, for a good price to for my tires.
jorge jimenez
★
☆☆☆☆
2 years ago
My son went to get one tire fixed and got tricked into getting four very old very worn out used tires for $50 each. Scam avoid this place. Thanks for replying to my review and proving that you did in fact sell some very worn out used tires that shouldn’t be on the road.
Ana and adriana Muniz
★
☆☆☆☆
Edited 2 years ago
Dont come here!!!! Review update. I went home and both of my tires were patched I called and worker said that when you buy something used there were no replacement whatever you buy that’s what you get because I bought them used. so I ended up having to buy two other set of tires because the ones they sold to me were not in good condition and they were low on pressure all the time . Waist of time and money! Never again
Frankie Benitez-Aguilar
★★★★★
2 years ago
Chavez Tires has an amazing owner. He knows and expresses the core values of customer service. Accurate and Reasonable quotes plus Hard Honest work make Chavez Tires my only choice for my automotive needs. Thank You Chavez Tires.
David Lopez
★★★★★
a year ago
Came in for double tire repair, dued to florida road repairs. Seems like every other tire spot needed to make an appointment. I was helped as soon as i pulled up. was also told i would be needing an alignment and was shown the wear on the tire, and given a discount since i went ahead with alignment.
Julie Huynh
★
☆☆☆☆
a year ago
my fiancé came in to get used tires. we had to leave out of town right after so we noticed the tires were off and jumpy. he wrote a review but came to the place as soon as we came back because it got worse and the guy there was super rude and didn’t offer to hear the problem out because of the review my fiancé made.
