American Tire Depot

Travis Perkins

★★★★★

a month ago

This location has an outstanding team — Daryl and Francisco are absolute MVPs! I brought in my 2007 Honda Civic after thinking the power steering was leaking onto the serpentine belt, which was causing an obnoxious squeal at idle. I called Daryl, explained the issue, and he immediately got the part on its way to the shop. When I arrived, Francisco took the time to walk me through what was happening with the tensioner. It was so loose that the belt could be tightened by hand — no leverage needed. After showing me the issue, I had to leave for another appointment, and Daryl kept me updated throughout the rest of the process. Francisco didn’t stop at the tensioner — he also checked the power steering pump and confirmed there wasn’t any leak. I really appreciated how much effort both of them put in and how they took the time to explain everything clearly. It’s rare to find a team that not only fixes the problem but also helps you understand what’s going on under the hood. Great service all around!

Lady G

★☆☆☆☆

2 months ago

At AMERICAN TIRE DEPOT on State in Hemet, we bought tires last year for our 2021 MAZDA CX5 SKY TURBO, and gave them a great review. We alternate between them & HELLO MAZDA in Temecula (get checks back n forth). Recently they refer us to BIG BRAND TIRES on Florida, so BIG BRAND on Florida did a brake fluid exchange late last year $110. Seemed OK. Last week an oil change for $108. While waiting a "manager ?" was doing complaint talking in front of customers--not good. Soafter oil change, they said rotors had cracking starts so we should think about replacing them. The MAZDA auto system said oil low!!! Possibly delayed GPS from change, but no, it continued, so next day called and spoke with a Phil. He offered a "coupon" for being short on oil??? This is not acceptable, so I called AMERICAN TIRE, left a message to call me, but they never did. We, concerned about the whole system now, called HELLO MAZDA, they immediately had us come in, ran a full inspection & video.....Results #1 low on oil #2,, brake fluid was an odd color- not normal,,, #3 coolant was low- not filled up,, #4 rotors were fine,,, #5 they confirmed tire alignment should be done which they told us last year, even though we supposedly had alignment with new tires,,, AND they washed car, we had snacks & drinks free, AND **NO CHARGE** The difference in oil change price between them $20 but I know MAZDA does the job. Curious.....FYI ---AMERICAN TIRE DEPOT bought BIG BRAND 2021, why a link between the two. Neither will have our business.....just think if we didn't have auto system to tell us low on oil in a $35,000 car???

M G

★★★★★

3 weeks ago

Took care of my flat tires provided me with detailed information about upcoming needed repairs. Showed me specificlly what to pay attention to and about how much time i have until the needed maintenance should occur. I will be coming back to give them my business

Brizay Lee

★★★★★

a month ago

AMAZING service ! I brought my car in after getting an alignment and having a few complications and they fixed it same day within a hour with no problems nor issues! Definitely would recommend to come here for any car troubles. They are also super price friendly and convenient

Amanda Lopez

★★★★★

a month ago

Great customer service! I will definitely come back again. They gave me a good price and got my alignment done fast.

Tom Jackson II

★★★★★

a month ago

Friendly good service. Helpful in choosing tires etc at the right price. Daryl was a good person and suggested a good lunch place. Would suggest American Tire Depot to friends.

Tiara Lane

★★★★★

a month ago

Daryl is amazing every year I come to get my car serviced. Always very informative on what's most important to what's not. Always happy leaving out. No matter how high the bill was

Jennifer Alvarado

★★★★★

4 months ago

I was recommended American Tire Depot by a good friend Luis! He was so kind to schedule me an appointment with Darrel. I came in they took my car in and broke down everything my car needed. Darrel was very patient with answering all my questions and concerns. He was able to help me come up with a plan and schedule my appointment for the next day. He kept me updated on what was being done to my car and helped me check out. Great selection in parts and amazing prices. A huge thank you to everyone who worked on my car! They were all amazing. Can’t recommend them enough!

Clarence Hunt

★★★★★

a month ago

Darryl the manager there is awesome. The mechanics they’re all great guys professional, easy to communicate and honest. I will always get my tires, alignment work only there.

Rene G

★★★★★

a month ago

Great place to take your car for services. Been here multiple times for different services and they are always on top of it. Helpful with information, keeping you updated step by step and reasonable prices.

Crispy Clara

★☆☆☆☆

2 months ago

Went in to pick up a new set of tires and was told I needed all four new rotors asap. Was quoted dam near $1000 for the job. Took it to my reputable mechanic and was told the rotors were just fine. Dude was def tryna pull something since I’m a woman I’m assuming. Bad service.

Jannell Maciel Alvarez Masterson

★★★★★

2 months ago

I do not begin to have the words to express how wonderful everyone at the shop is! But I will try: I moved here a little over a year ago and purchased a car that was acting up. The staff helped me get my car diagnosed and the dealership inevitably had to swap out the cars. This saving me thousands of dollars in potential problems needing to be fixed. Just yesterday, I called them with a flat tire and a rim that I could not unlock. They were able to remove the rim lock and replace my tire in less than 24 hours when not even the dealership could help me! The amount that I was charged was significantly less than my expectation. To say they are beyond amazing does not not do justice.

Cindy Troast

★★★★★

3 months ago

Really Awesome people took care of me immediately! I dropped off my car for an alignment and 15 minutes after I got home……. It was ready! I’m Impressed! Cool person who helped me too! I’d definitely recommend American Tire in Hemet for your needs! Thank You so Very Much.

D Last name

★★★★★

10 months ago

After a long day of work, I was met with a great attitude and smile. The dude was really sincere when helping me choose tires. I highly recommend this place. People here have good attitudes, and they really do care about the customer. For me, attitude is everything. I will definitely make this specific location my go-to for tires. Thanks to Steve, Darryl and the crew.

Rhonda Simms

★★★★★

3 months ago

These guys were great!!! Called towards the end of the day, they had several tire choices for me. I showed up much later than I said I would, but they still installed a tire for me before closing in less than 30 minutes. Great service, very pleasant staff, even at the end of the day!

Veronica Hennie

★★★★★

3 weeks ago

I came to American Tire Depot because I had a nail in my tire. Even though they had a waiting room full of people I was in and out. Also great customer service this will be the only tire shop I come to for now on!

nathan hartmann

★★★★★

5 months ago

Went here twice, once with my BRZ and once with my wife's Crosstrek. Both times they were super professional. I needed tires ASAP with the BRZ that were special order and they were able to get them next day and have Mt car going again faster than any other tire shop. Wife's car got a flat while getting groceries and they were able to help us out and get us back in operation same day. Really great place. If you have any tire needs, go here!