Choice Auto Care

john scott

★★★★★

a year ago

Reliable, honest. They've gotten it done every time. Knew buying an old truck I'd start off paying less and have to repair a lot. Here I get it done, at reasonable rates

Gisell Hernandez

★★★★★

2 years ago

First time going here and this service was above and beyond. Don and Fred at the front desk were very helpful and kind. Amado was able to find the problem and fix it the same day. I really liked that he actually took the time to explain the issue. Hopefully no more car problems but if any arise I would definitely be back.

Jayne Boyd-Zaharias

★★★★★

2 years ago

With the exception of my 4-year-old, my daughter I are alone in Raleigh. Such a blessing to find Don and his team at Choice! They care for us like family and always provide excellent service at a very reasonable price!

Laura Yates

★★★★★

a year ago

Fred and team are the nicest and most honest mechanics you’ll find. I appreciate them so much. Super responsive and such quality work. Highly recommend!

John

★★★★★

5 months ago

Fixed AC for $350. Could have been $1300 but these guys are honest.

Chanel W

★★★★★

2 years ago

I mean just amazing, words can't explain the gratitude that I have for these gentlemen. So thankful God had me call them when I really need help the most. Just bought my car and the engine decided to die on me, not even hardly 90 days in. But in mear panic I called Mr. Don and he came through, he allowed me to have my car towed to his shop. He diagnosed my car and gave me such great advice that ended up really helping me in the long hall. So thankful for everything. I must say I think I have found my home shop. Will forever tell folks to call Choice Auto Care!!! Because you guys truly care.Thank God for you and THANK YOU!!!

Lauren Wilkins

★★★★★

2 years ago

I am a regular at Choice Auto and I have nothing but GREAT things to say about the entire team there. Fred and Don are both very professional and very helpful. The mechanic, Amado told me two oil changes ago that he felt that my car was having a transmission issue. He advised me to try and get rid of the car sooner than later. At the time, I was in litigation with Hyundai for a separate oil consumption issue that Hyundai is VERY aware of and was awaiting an answer on that. I fought for my car for two years and I felt that it was wrong that Hyundai gave me the run around for so long. With my last oil consumption test through Hyundai, I mentioned that there was a delay with my transmission as well. Soon after, I got an answer from Hyundai that they could care less and were not going to fix the engine oil consumption issue and that my transmission was fine. So I got rid of the car per Amado's advice. I found out later that the transmission actually was going - something that Hyundai clearly ignored. Amado is an awesome mechanic, very kind and honest and he explains things in a way that is VERY understandable. I can't say enough good things about Choice Auto and recommend it to anyone who wants stellar service every time!

Peggy Stumpf

★★★★★

2 years ago

I can’t say enough good things about this place. My daughter just took her Jeep in to verify that it needed a new oil pan( estimates from two other repair shops of $2,000 + ) . The mechanic inspected it for no charge and told her it did not need replacing, added a lubricant and oil to stop a tiny leak, and sent her on her way! She said “I’ll never take my car anywhere else! These are the nicest, most honest guys in Raleigh!” Thank you so much to Fred and his mechanic for taking the time to talk to us both and for being so honest and kind!

susanna waller

★★★★★

a year ago

I took my CRV to Choice Auto for a second opinion on an expensive quote from the dealer. Armando explained to me in simple terms why my car did not need the job and gave me another and much less expensive option. I will recommend this shop to others and definitely come back next time I need a service. You will not regret using Choice Auto!

Autumn Shields

★★★★★

a year ago

Just moved from Tampa to Raleigh and ended up stranded yesterday. I called the shop and they were incredible. They were able to diagnose the problem quickly and got me in and out in less than 2 hours. Another dealership also told me that I needed other things done to the car. I had them check it out and they confirmed my suspicions that this other dealership was trying to tack on things I didn’t necessarily need. Fred was incredible and I will only take my care here from now on!

Connor Dugan

★★★★★

9 months ago

Our VW started acting funny as soon as we moved to Raleigh. Called Choice Auto Care and they worked me in on a busy afternoon to help fix it. True kindness and empathy from every person in the office. Armando did a fantastic job explaining everything and offered quick repairs. Would highly recommend to anyone in the area.

P FrankGIS

★★★★★

6 months ago

You can tell how good a shop is by watching the other customers come through. They all had a personal relationship with Fred. I didnt get the mechanics name, but he also explained everything in detail and gave me my options - twice. I brought my car in expecting to wait there all day - nope, they brought it in immediately. There is still some businesses that will go out of their way - this is one of them.

Sarah Bell

★★★★★

7 months ago

Choice Auto Care is the only shop I fully trust with my car. They’re honest, fair, and genuinely care about their work and their customers. Over the years, they’ve helped me with multiple vehicles and even guided me through the used car buying process. Their integrity and quality of service are unmatched—I can’t recommend them highly enough!

Samantha Atkins

★☆☆☆☆

a month ago

They never seem to diagnose the issues the first time, so you'll pay through the roof for nonsense repairs before anything is actually accomplished. Prices were fair until about 3 years ago when they skyrocketed.

Justin Vance

★★★★★

3 months ago

Took our company van there for service. We had such a great experience. We are now taking our personal vehicles there! The gentleman at the front desk was very accommodating and friendly. Fair pricing and Honest work!

Elizabeth Rymer

★★★★★

4 months ago

They are genuinely kind and honest people. The owner is friendly, fair and they take great care of their customers. Their integrity and quality of service are unmatched and I trust them fully with all my vehicle needs—I can’t recommend them highly enough!

James T

★★★★★

2 months ago

I needed to find a new auto repair facility so I took my old but reliable Honda Accord to Choice Auto on Atlantic Ave. I must say the they did a fine job and price wasn’t too bad. I will bring my other vehicles for them to work on. I just want a fair, reliable, honest establishment that does good work. Thank you Don and Fred.