Google Reviews
Sarah Merkel
★★★★★
3 weeks ago
I read a lot of different reviews online for many different car places. This place had great reviews so I decided to give them a try. My expectations were exceeded. The inspection that was done was way more than I expected, in a good way. The communication and explanations from Ken were excellent. The pricing was quite high, but they let me purchase some of my own parts, (I was able to find a cheaper price), and they did the labor/install. I was informed I would not get the nice warranty which was fine. Luckily many of the recommended services can be done by my husband. He had the parts I ordered at work with him and was going to drop them off after, but a driver was sent to go pick them up. It was a pretty far drive in my opinion. That happily surprised me. They even offered to drop off my car at my house when the work was finished. I will 100% go back to them and let my friends and family know what a great experience I had.
Lionel Trevino
★★★★★
2 months ago
I had a great experience with Christian brother automotive. They fixed my throttle body and computer brain. They had my 02 escalade for 2 weeks was fine with me cause they gave me a rental. Trucks running great thank Jason and team for working hard on my truck..
Dustin Sherby
★★★★★
a month ago
I had an outstanding experience at Christian Brothers Automotive. Jason was my main point of contact and was excellent from start to finish. He kept me informed throughout the entire process, never pressured me into any unnecessary services, and was extremely knowledgeable and friendly. Gavin shuttled me home after I dropped off my truck, and he was professional, courteous, and polite. The shop itself was extremely clean and welcoming. I truly appreciate doing business with a company that shares my faith and demonstrates it through their service, workmanship, and overall customer experience. Highly recommend!
Kristin Chambers
★★★★★
2 months ago
I can be wordy so my TL;DR version is this: I have never trusted a mechanic but after going to Christian Brother’s for a car repair I will be using them for all of my car needs going forward. Long version if you care for details: I’m a 37yo woman who is used to being talked down to by car companies (buying a vehicle, service, repairs, etc.) simply for my gender and appearance. Because of this I have learned to do many simple service needs for my car on my own (replace batteries and fuses, reset electrics, fluid level maintenance). My car started making noises off the engine over the summer and I knew it was a repair beyond my skill and tool abilities. I ignored the problem knowing it was going to be expensive if it wasn’t something I could do myself and not mentally wanting to deal with a mechanic shop. The engine progressively got louder until this past week when it hit its breaking point and began loud screeches, knocks, and thumps throughout driving. I finally accepted the need to take my car in. I read reviews for many companies. Family-owned, small shops, as well as national chains and big conglomerates. Christian brothers had some of the best reviews and was close to home so I begrudgingly stopped in and dropped off my vehicle. They started to win me over from the first interaction where they were human, wholesome, and understanding that I didn’t want to be there. They were straightforward and explained first steps to repairing my vehicle was an inspection and that I would be informed of findings and will be able to choose what work from their findings I would like completed. I was prepared to walk home after dropping off my vehicle and they very nicely did not allow that to happen. They have a free drop off service I did not know about and drove me home right away. The list of recommendations was long when I received it. I received a call to go over the list and estimate. I let them know I only wanted the necessary work completed to get my car driving again. There was no pushing or questioning, just a soft clicking as the estimate was adjusted. I was left with two jobs required. The cost was higher than I expected but came with OEM parts, full labor, and a 3 year/30,000mi warranty (whichever benefits me more). I agreed to the work and was told my car would be ready by the next evening. My car is a 10 year old Nissan Altima - why would they have access to those parts so quickly? Also, they had tons of vehicles in their bay, there’s no way they could work that fast. I rolled my eyes and said okay, thank you and got off the phone. Yall. My car was ready the next day before I even got off work. What??! When I picked up my vehicle I was greeted with the same wholesome niceness I had come to expect from them. They allowed me to split payment between cards without problem. I received a flower on my way out. My car is driving better now than it has in 5 years. I had motor mounts replaced and oil changed but by fixing that my entire car drives more smooth and turns easier. I’m stunned. I’m beyond thankful. I am now a believer that good mechanic companies exist and trust that I have found a place to bring my car back should something happen again. Thank you to every single person that had a hand in working of my vehicle. You’ve done more for me than I expected and I’m so thankful I chose yall.
Rosita Whiting
★★★★★
4 months ago
My daughter and I took our cars to CB Surprise for the first time and I was very impressed with their customer service. We have been to a few CB franchise locations over the years, but this one by far showed the most gratitude! Not only did they leave a thank you card in the car, they gave out individual carnations just to show their appreciation. My car appears to be running smoother and I am looking forward to working with them in the future. Thank you for making me feel so valued!
Justin
★★★★★
a month ago
I rolled into Christian Brothers on the 13th of this month which is February 2026 at the time of writing this. Upon setting foot into this place I noticed how clean and utterly immaculate the interior of the establishment was. I’m not even joking when I say you could probably eat off the ground in the waiting room and be completely fine though I wouldn’t recommend that. Jonson was very helpful at getting me hooked up with a tire rotation and an oil change at a very competitive price. Their excellent customer service also blew me away when they offered a complimentary ride home in the company vehicle driven by Dave who was also very courteous and professional. The next time I need any vehicle maintenance I know I’ll be in good hands here at the local Christian Brothers here in Surprise.
Jeff & Sheri
★★★★★
Edited 3 weeks ago
Always heard good things about Christian Brothers Automotive and I decided to bring our 1978 Chev. Camaro RS in as the Air Conditioner was not working. They diagnose the system and advise me on what it needed to operate as it did in 1978. Received their detailed quote and I authorized the repair and the car was done within the time they had stated. Have to say everyone at CB were nice and professional, Thanks again to service writer Taylor, Technician Dave and all the other CB Team members. Christian Brothers Automotive in Surprise - Definitely Exceeded My Expectations.
Heather Frost
★★★★★
2 months ago
Excellent customer service. Took great care of my vehicles both times I had them serviced. Took time to discuss the plan for repairs and future maintance. Feel confident in doing business with them. Today, I was given a flower at time of checkout. What a nice touch! I am a widow and sometimes car maintance can be overwhelming. I felt well cared for and informed. Highly recommended!
stacey faulkner
★★★★★
a month ago
Spoke to Ken about my Hyundai Sonata Driver door wouldn't open from the outside, the Christian Brother's Team evaluated it and let me know what was wrong and how they could fix it. They knew my other vehicle was in a collision, and because they had to order the part, (on a Friday) the part wouldn't be in until Monday,Ken let me use a loner! All of the staff are helpful. Dave the shuttle guy so nice, and a very safe driver! So far, they have fixed my grandson's car, his girl friend's and now mine. I would recommend them to everyone. So professional. Great service and fabulous sense of humor! If I have any other issues with my car, I will definitely contact Christian Brother's here in Surprise.
Dawn R
★★★★★
a month ago
My #1 mechanic shop from now on. They work fast and are reasonable in price. I called to get my wrangler rubicon repaired and it was literally fixed in less than 48 hours. I still can't believe it. I recommend this place if you want honesty. I want to thank Ken, he was so kind over the phone and in person. Also Daniel for picking up my vehicle from my home. Yes my home! You rock too, along with the people behind the scenes. Thank you!!! Im telling you ALL if your looking for a trustworthy place to get your vehicle fix give them a call.
Kristine Sy
★★★★★
a month ago
The best place to bring your vehicle for repairs or diagnostics! I was lucky enough to be helped by Matt, who was welcoming, knowledgeable, and genuine. He kept me posted on their findings on my vehicle. They sent me a systematic list of what they found with photos. This is different from other auto shops, where they just told me what needed to be done. They also have a shuttle service for drop off and pick up while they worked on my car. Shout out to Galvin for his pleasant demeanor and awesome taste in music during the shuttle rides! Christian Brothers Automotive Surprise treats customers like they are educated consumers. For me, they set a high standard for customer service. 11/10 recommend!
Brooklyn Ball
★★★★★
a month ago
5 stars for Dave at Christian Brothers Automotive! He goes above and beyond as their shuttle driver, providing friendly, reliable rides to and from the shop when your car is in for service. Dave is always punctual, courteous, and makes what could be an inconvenient wait feel easy and stress-free. His positive attitude and great conversation really stand out—he’s a big reason the whole experience at CBA feels so welcoming. Highly recommend this location thanks to awesome team members like Dave!
Steve G
★★★★★
2 months ago
Probably the best experience I’ve ever had from an auto shop. Brought an older vehicle in for an inspection and was able to have it looked at right away. Only took an hour and I received a report in my email right away that included pictures and videos of any issues they found, and a detailed cost breakdown for each one. No pressure or shady sales tactics here 👍. Thoroughly impressed with the detailed report, and the friendly service from Kent was even better. Would highly recommend Christian Brothers Surprise!
CMDR HVACKER
★★★★★
a month ago
After spending two frustrating weeks at the dealership with no answers, I brought my vehicle to Christian Brothers Automotive and I’m so glad I did. Jason and the team took the time to properly diagnose the issue and found that the real problem was the ignition switch—something the dealership completely missed. Once they fixed it, all my dash warning lights and electrical problems were resolved. They were honest, professional, and kept me informed every step of the way. It’s rare to find a shop that truly cares about getting it right instead of just guessing. Huge thanks to Jason and the entire team. My Jeep is running great now, and I’ll definitely be back. Highly recommend!
C Cordova
★★★★★
3 months ago
Highly professional staff across the board. They gave me piece of mind ensuring to troubleshoot & fix my fiancé's truck while I was unavailable. There was never a thought of trying to up-sell or being taken advantage of...a rare find in the auto mechanic industry. They were thorough & extremely accommodating. They have earned our business full time for any future mechanical needs. Thanks a million for an amazing experience.
Jamie Judd
★★★★★
2 months ago
The entire team at Christian Brother's were so kind, helpful, and respectful. They got my vehicle in and serviced for an oil change as a walk-in, with no delays. They made me feel welcomed and comfortable. This team truly cares about people and are eager to help people through those unfortunate reasons we need to take our vehicle to a shop. Our service advisor, Matthew, walked me through the concerns they found, but was not forceful, and only encouraged me to make sure my vehicle is in tip top condition for my family. I will absolutely ONLY bring my vehicle here, moving forward. Their genuine care has made a faithful customer out of me!
Kimberly Booth
★★★★★
2 months ago
I am so thankful for Christian Brothers Automotive. I took my car in for an oil change and to figure out some noises it was making. After inspection they sent me a detailed report with pictures and walked me through what needed to be done now and what I could wait on. It was later in the day and I was worried I wouldn’t have my car back for the next day. I am a single mom with no other transportation and needed my car for the next day! Jason was understanding and made sure my car was done. They also stayed late to come pick me up from my home and bring me back to get my car. I was treated with kindness and respect. I loved the personal touches, a flower and a thank you card left in my car. I will be bringing my car back to finish the repairs needed.
T pesch
★★★★★
2 months ago
Great experience getting our Lincoln Navigator front suspension fixed. Ken, our service manager, did a awesome job and went above and beyond to work the issue with our extended warranty company to get some portions covered. Very professional and as always very straight forward and positive experience.
Taylor Custer
★★★★★
4 months ago
I had a very welcoming experience from beginning to end! TJ was absolutely amazing! I brought my 2023 Cadillac Escalade ESV V in for a wheel alignment, and the team absolutely delivered. They were professional, fast, and treated my vehicle with real care. The alignment was spot-on, and the ride feels smoother than ever. Highly recommend this shop for anyone who wants quality work done right!
Phạm Đăng Vinh
★★★★★
3 months ago
If you're looking for people carrying their business with professionalism and high integrity, this is the place to go. Christian Brothers Automotive Surprise will be my place to go for any car services. Good people, good work. And you also get free shuttle service if you don't want to wait. Go home, take a nap, get your cars taken care of and get a free ride to pick it up. Perfect job with reasonable, transparent pricing. Good people here will give you details about your cars problems with videos and photos, offering solutions and quotes. You don't need to be a car enthusiast to understand it, they will deliver all the details to you. And don't forget about the warranty they offer after the services. Thank you Kyle and Dave for taking care of me. You guys are the best. God bless you 🙏.
