Classic Cadillac of Atlanta Service Center

LaKisha Swope

★★★★★

2 years ago

The finance manager, Mike and the sales manager, Eric are very helpful and eager to please customers

Jeffery Floyd

★★★★★

4 years ago

I called the parts department for help with a shock absorber I needed, the parts department person that helped me was Demetrius his nickname is bull, he was very knowledgeable about the part I needed and and he was very polite and helpful , I was advised correctly on the part numbers that I need it

Melissa Jones

★★★★★

Edited 2 years ago

Everything went smoothly with the process of purchasing my 2017 Yukon Denali XL they even delivered right to my front door‼️❣️

Carlos Sanino

★★★★★

4 years ago

I had a terrific good experience with Simon dealing with the sale of a 2010 used Acura MDX .The Man is honest good personality and straight.

Danielle Andel

★★★★★

2 years ago

Brenda is the best!!!! Brought my car in for an issue. They fixed it same day and when I got my car back it was cleaner than I left it. Definitely recommend this dealership

Brannon Boggus

★★★★★

a year ago

Terry and Tom took care of me and were very professional. I appreciate the service and look forward to driving my new Cadillac. Go America!

Robbie Lane

★★★★★

4 years ago

The parts manager, David Ulmer, always goes above and beyond to ensure I get the correct parts for my cars.

Russ Moore

★★★★★

a year ago

Time for an oil change! Go no further without stopping at Classic Cadillac, Service Manager Ms. Brenda Smith, will take great care of you and your vehicle.

M McClain

★☆☆☆☆

a year ago

Everytime we bring our Escalade here the service is subpar at best and always missing something. We have bought 3 Escalades... Classic (2018), Hennessey (2020) and Classic (the only reason we came back was because it was 2022 and inventory was low everywhere else). Of course they upsell you on everything, but when it actually needs to be done there is always an excuse. It took all day for an oil change and repair of the rims (insurance we purchased but they initially claimed the ONE tech who could do it wasn't there). After having the truck all day, they didn't even complete all the services we requested and didn't wash it (which we requested and expected to pay for), but told my husband that it was done...lies. It looks like our rims are on a donut as the truck is dirtier than when we brought it in. There was black soot all around. They are full of bad service and excuses. Needless to say, we won't purchase or service our vehicle there again. We liked the convenience to my husband's office. But it's not worth it. It certainly isn't luxury service offered by Audi or Mercedes Benz. But we pay luxury prices. 😡

Jessica Langley, Psy.D.

★★★★★

5 months ago

I’ve had two Cadillac’s serviced here over the last decade. I wanted to underscore the exceptional service Curtis Smith provided. I had unexpected car trouble twice recently with hub bearings, and he expedited my concerns both times, while ensuring clear and consistent communication. Also, thank you sincerely to Rocky who took me home and picked me back up to get my car. Rocky had a calm presence, which I greatly appreciated. So thankful to have beyond excellent customer service. You have two gems Cadillac! ☺️

Nicole Washabaugh

★☆☆☆☆

a year ago

Absolutely the worst customer service and service department ever!!! They had my car a month for a weather stripping repair and detail. Car was delivered back to me definitely not detailed and with an empty tank of gas when it was not given to them without gas. Pictures to show how horrible the cleaning was. They never answer and call back usually 48 hours later if you even get a call back. Never using them again.