Classic Collision

Julie Keller

★★★★★

a month ago

They were professional and friendly. They kept us informed on the progress, and we received our vehicle sooner than promised. It looks great.

Julie Devore

★★★★★

7 months ago

Classic Collision was excellent. They took my car in immediately, fixed it perfectly, and even took care of the rental car process for me. The staff is friendly and they were very quick and efficient. They are so much better than Caliber Collision now called Crash Champions! I highly recommend Classic Collision. Ask for Justin!

Gideon Bulkley

★☆☆☆☆

4 years ago

The quality of work is good, but poor communication, over promising and under delivering results is why I am never using this place again. Under Estimated price by ~150% Originally quoted ~$3,500 then called me one week after dropping off the car saying it will be ~$5,000. Under Estimated job completion by 2.5 weeks Before I dropped the car off I called and specifically asked if the car could be ready by a certain date (which was 8 working days). I was told yes it could be ready by then, so I dropped off the car with the expectation that I would only need a rental for about a week. Well, long story short it took me an entire month before I got my car back resulting in me not having it at all for the Holidays and spending a ridiculous amount on Turo car so I could get to work. I'm pretty easy going and understanding, but I will not be using this shop again. I believe one of the body shop workers got sick and delayed my vehicle being fixed, but this was even after the original promised date. TLDR: Quote was way lower than actual price. Time to fix was 4 weeks instead of 1.5 as I was told.

Moe Motley

★★★★★

a year ago

Excellent, excellent , excellent, customer service! First off, I was starting the process with another company (Gerber Collision), and just from the get go, it was already a pain in the butt. They wouldn’t let drop my car off without having bunch of paperwork filled out and when I got there to fill out the paperwork, they were so disorganized and didn’t seem to understand what they needed for my situation. So I ended up leaving, calling my insurance and ask to switch to Classic Collision. From the get go, so much easier and better. The drop off was seamless and they had one piece of paper for me to sign. I was impressed with our updated they kept me regarding the timeline of completion for my vehicle. While I had a few delays, some I think out of their control, they kept me updated every step of the way and even paid for my rental for the few days it went over what my insurance would pay. I also liked their automated system that sent me text updates as well. The work they did looked amazing too! It appeared they did everything correctly and even went above and beyond and fixed a small dent that likely wasn’t due to my accident. Overall, very great service from start to finish. I’ll definitely use them again if I ever find myself needing body work again. And I recommend them to anyone else!

Rebecca Sanchez

★★★★★

6 years ago

I highly recommend Williams Auto Body and Paint! They did an INCREDIBLE job on my car. I was really concerned about the paint matching but once I picked up my car, I was blown away at how perfect it was! Jerome, the owner is very professional and really cares about taking care of his customers. If there are any issues, he is more than happy to make sure you end up being satisfied. In the end, they really lived up to their reputation. They say it's important that you get your vehicle back in pre-accident condition and I feel like I did. Very happy with the results! I really hope I never have to have my car repaired again but if I do, I'll be taking it to them.

Ian Grahek

★★★★★

7 years ago

I can’t praise the folks at Williams Auto Body & Paint enough. When I moved here two and a half years ago, I had service to the back bumper and tailgate of my truck done. They were one of the first businesses I encountered when I arrived in Colorado Springs, and they set the bar high. Fast forward to last month when I got into a fender bender; USAA told me I could choose my own shop, and I knew who to call right away. I have been very pleased with the work done on my truck both times now. I would recommend Williams Body & Paint to anyone in the Springs. The staff are all rock stars! The body work looks new. The paint is blended seamlessly. I called in a panic because the insurance company doesn’t cover rental cars and they went above and beyond to get it done ahead of schedule. I got my truck a week earlier than scheduled because of the hard work and precision of the guys here. I’m very satisfied!! Thank Yous and good reviews doesn’t even begin to repay they for exceptional service. They promised me rushed, superb service, and they kept their word. 10/10 A+

jen hovey

★☆☆☆☆

Edited 5 months ago

TERRIBLE WORK!! Don’t do it! I had my Infiniti repaired here after I was rear ended and they did not even assemble it properly. I found out during routine service that the exhaust is broken because it was installed wrong. To top things of the JOKE of a GM John said to call my lawyer. Bet. I can do that! I promise you’ll regret getting anything done here!! Update, this body shop had to pay $1500 for Infiniti to put my car back together correctly and fix their work. Proceed at your own risk.

Crystal Alptekin

★★★★★

8 years ago

The first few pics shows the damages that were done after a massive hail storm. The last pic shows the completed work. Over $15k in damages to my truck. After i gotten my truck back it looked like it never happened. Everything on the right side had to replaced. Along with a new hood and the roof. There was a few more things also. But i am extremely happy. Everything looks perfect and Wayne took care of me and made sure the truck was well taken care off. I also gotten it back before the scheduled date.

Rebecca Schaad

★★★★★

a year ago

Justin was great to work with. I appreciated the text messages to keep us updated as our car was being fixed. Our car was returned back 3 days quicker than expected too. While fixing our bumper they also repainted a spot that wasn’t in the accident since they were already working near it. If we ever need accident repairs again, I would use Classic Collision.

R. Snodgrass

★★★★★

Edited 3 years ago

I'm very happy with the quality of workmanship and professionalism I experienced at Williams Body & Paint. Jerome the owner is a quy that's truly passionate about doing a quality job. After many estimates from different shops in the Springs I chose Williams Body & Paint. The main reason I chose this shop isn't because the price was any cheaper. I had other estimates that were cheaper and after looking at the others work so was it. After putting 35k plus in my vehicle I wasn't looking for necessarily the cheapest job I was looking for a quality one. People that care about quality and want the most quality for their hard earned money need not look any further. In my opinion this shop does quality work and puts the customer first. I just added the 2nd phase of photos to this post and the proof is in the paint. When the body work is top notch this is the result. Paint that looks wet when it's completely dry.

Payton Dooley

★★★★★

4 months ago

classic collision is the BEST!! i dropped my car off for MANY repairs & they had it completed within 2 weeks. i was expecting at least a month but they went over the moon for me. their level of communication is like nothing i’ve ever seen before from ANY business. it felt like they were holding my hand throughout the entire process which gave me a lot of confidence & soothed my anxiety. for any & all repairs, bring your car here!!! seriously!!!

Gina Henslee

★★★★★

5 months ago

Highly recommend classic collision! They were very friendly & understanding when I came in with my truck. They had all repairs done every quickly & my truck looked even better than before, inside & out! They made the process as easy as possible & I will definitely be going back to them if ever needed in the future!

Cody Moehler

★★★★★

5 months ago

I had an excellent experience with Classic Collision. From start to finish, their service was extremely timely—my vehicle was completed right on schedule, with consistent updates throughout the process so I was never left wondering about the status. The quality of their workmanship was outstanding; my car looks brand new, and you can tell they take real pride in their craftsmanship. What really impressed me was their willingness to go above and beyond—whether it was helping coordinate with insurance, answering all my questions, or taking extra steps to ensure every detail was perfect. Classic Collision exceeded my expectations in every area, and I highly recommend them to anyone in need of collision repair.

Lauren Hicks

★★★★☆

a month ago

I just had work done here and my car was handled with care and repaired very nicely. I would warn you to not be the last customer on Friday as you feel like the inconvenience to their weekend. I would also suggest you be prepared that the suggested timeline is probably too long. They told me that my car would need to be in the shop for 20 days but only required 10 and never gave me a timeline update, only updates on the actual work. Be aware there’s a service fee if you run a card as a credit, no one warned me of that ahead of time. Overall the work on my car was better than expected, but the in human interaction with them left me wishing I never had to talk to them in person.

Lisa Napoli

★★★★★

4 months ago

From start to finish, Classic Collision was amazing! They were great with communication, and Justin was thorough in explaining everything. My car came back looking brand new, on the outside and inside!

Nugg

★★★★★

Edited 5 months ago

They did a really good job fixing my Mazda in a very reasonable time frame. They even helped with something another repair company missed. Definitely recommend!

Nita Quiñones

★★★★★

5 months ago

Classic Collision did a marvelous repair on our 2014 BMW 435i. The bumper and hood were misaligned when someone backed into the car at a stop sign. The grill and emblem were pushed out, and the car received minor paint damage. Classic Collision did a great job not only on the repairs, but handled the insurance company and painted the entire hood and back bumper at our request. The additional work was reasonably priced, and the time the car spent in the shop was reasonable. She's looking great again, she came out of the shop nice & clean; definitely a trusted repair shop.