Complete Auto Glass

Krystal Barta

★★★★★

7 months ago

Shout out to excellent work and customer service! I visited Complete Auto Glass for a Rock Chip Repair. Service was fast & AFFORDABLE—>> I feel lucky to find this gem; worth driving from Aurora to Thornton for this shop.

Ace Vue

★☆☆☆☆

Edited 7 years ago

A few years back (January 2015) I had my window replaced by them, the service was fast and quick. What I got out of it was a disaster. The tech who replaced my window left glue and finger print marks on my car. To this day I still have his finger prints on my car. The white glue residue won't wash off on the interior. The tech didn't fully clean out the broken glass, so when I lowered and raised my window I could hear the remains scrapping against the new window. I called them and had them re-service my window. As of 07/08/2018 I still have pieces of glass from my old window in the door. And the glue residue still remains. After re-servicing the new tech informed me that the first tech unplugged my speaker wires and didn't even bother to plug them back in. Even after going in for a second time, they did not address the finger prints on exterior of my car, or the glue residue on the interior. On the plus note the 5”3 lady (maybe Carmen?) in the 20s-30s was very great, and had great customer skills.

Phong Pham

★★★★★

a year ago

I wish I could give them 10 stars! From the very first call, they were incredibly friendly and supportive. Even after I agreed to their already fair quote, I asked if they could offer a bit more of a discount, and to my surprise, they lowered the price twice—without me even having to negotiate again. That level of customer care is rare! The service itself was flawless. They arrived on time, honored the discount, and even came to my location—something I didn’t realize they could do. I had assumed I’d need to drive to their shop, which would have been over half an hour each way, so this was a huge convenience. Justin, the technician, was fantastic. He was punctual, friendly, and took the time to communicate everything clearly. He completed the job quickly and even vacuumed up the broken glass from the incident, leaving everything spotless. I genuinely appreciated his effort and wish I had more to tip him. Completely happy with the experience—highly recommend them to anyone in need of auto glass repair! Will definitely hit them up again for my cracked windshield.

Joon Pak

★★★★★

3 months ago

This is the best windshield shop in North Colorado! They're friendly, communicative, efficient, and do a great job. Thanks Complete Auto Glass!

Erin Winkler

★★★★★

7 years ago

An absolutely pleasant experience. I am so pleased with my service from Complete Auto Glass, they easily earned 5 stars. The sales manager, Tony, was very quick to respond with a well-informed quote and scheduling--even being flexible with my schedule. The 100% free mobile service was a huge plus. A wonderful technician, Julio, was very fast and efficient at replacing my windshield. He explained what he was doing, why, and showed he knew a lot about what he was doing. He was also easy to engage in friendly conversation with which is a huge plus in my opinion. The whole service took about 20 minutes. It was really convenient and professional. Payment was also simple and I know have a lifetime warranty and a free chip repair should I need it. I'm extremely pleased and would recommend this service to anyone.

Experiance ForEver

★★★★★

Edited 2 years ago

I called on Monday 6th of June 2023. I talked with a lady named Alambra. She was kind, polite, professional and very precise. I received estimate over the phone and I was able to schedule an appointment for the same day. The service for the glass repair took approximately 1 hours and 15/20 minutes. They did vacuum the glass inside of the car. I believe that they did good job overall. I do a chip repair which I did as well. I believe really great service overall. I will go there again. I do recommend. The side glass on top of the door is 230$. The chip repair is 65$. I feel like a bit pricy. But I think that the service is good 💯😊

Jamie Barrow

★☆☆☆☆

2 years ago

I have never used their services, but did have a negative experience with a driver today while at Chase bank. He was parked in a disabled parking spot (no placard). I decided to confront him when I saw him walking to his vehicle. I asked, “Are you disabled?” To which he said, “No.” I told him it was not acceptable to park there. He was rude and dismissive, offered no apology, rolled up his window and said “I’m busy and don’t have time.” And pulled out and almost hit me with his van. We called the company but they did not seem to understand the issue. So, we decided to report it to the police and post this review.

Ricky Dovel

★★★★★

5 months ago

I had a windshield replaced in 2021and on a recent road trip I got a chip. I went to Complete auto glass and asked if I could have the free first chip repair? That was their policy at the time of replacement. The young man said they don't have that policy anymore, but he said they would honor it anyway. He was very polite and had it fixed and me out the door in about 30 minutes. So I suggest anyone needing auto glass repair go see these guys. I am sure they will do you right! Thank you!

Kevin Sabbato

★★★★★

a month ago

Rob went over and above with sourcing the best price. I was treated more than fairly. They are an honorable shop to work with.

Crypto Kitty

★★★★★

6 months ago

Very nice staff helped me immediately in the same day. Had my window fixed. Highly would recommend

Meagan Larson

★★★★★

2 years ago

Got me in the next business day from when I called, very friendly and courteous. My insurance doesn't cover glass and they had great prices. I came in for my appointment and waited since I work remotely. Waiting room is fun with lots of old 50s decor. I was done within the hour and driving away. The work looks great and I am impressed by their lifetime warranty against workmanship defects. Support small, local businesses!!!

Nate Mardis

★★★★★

3 weeks ago

I had a great experience with the guy who helped me out I forgot his name but he did an excellent job and even warned me of the rust issue I had going on! I would definitely recommend.

Autumn Fields

★★★★★

2 months ago

This is for a 2021 Subaru Outback Some backstory: I’ve taken my windshield to safelight 3 times before we had that law pass where consumers could choose. Each time it broke in the same location as a stress fracture and each time safelight refused to cover it on their end. Also each time they took multiple appointments to recalibrate my car all day (2x for each repair) before they allowed the dealership to take over- including sourcing a used mirror from eBay because they couldn’t get it to work/leaving my mirror not fully installed and dangling. The review: something I never thought would happen I was actually giddy over my windshield. Elated even. It’s been a week and the same stress fracture hasn’t occurred. They completed the whole service - calibration also- in an hour and a half. I was absolutely jaw on the floor. Not only that, it’s been a week and no stress crack and they cover it if it does happen. They even took the time to put all my stickers back and in order. Top notch service and I will be choosing them every time now. If you have a subaru - go HERE!!!

Nita Ballinger

★★☆☆☆

6 months ago

The service was fast and accommodating but they didn’t put my car back together properly. There’s missing screws and caps to my windshield it makes me question their competency in the whole job.The windshield it’s self looks like it isn’t properly sealed either.

Mark Regalado

★★★★★

9 months ago

Complete Auto Glass Recently had my windshield replaced by Complete Auto. They are terrific and I will use them again if need The called me promptly to schedule. Had to short notice reschedule and again got me scheduled kindly and quickly very next day. Aaron came out 9am share and was very personable and friendly. Gave me some pointers and was very informative on their placement and quality assurance and guarantees. Aaron was quick but very efficient and knew what he was doing. Left my windshield clean and ready to go Great job Aaron, you will go far in your profession sir. Appreciate you Complete Auto Glass is a go to company 😎👍🏾

Dylan Villano

★★★★★

3 weeks ago

Jacob and Leela did an excellent job. Replaced the windshield on a 2016 GMC van. They were very efficient and thorough. Thanks !

Jordan Peltz

★☆☆☆☆

2 months ago

**DO NOT TAKE YOUR CAR HERE IF YOU CARE ABOUT THE PAINT! Tech wore a hoodie with zipper unzipped and completely scratched an entire panel on my hood deeply as well as broke chips out to the sheet metal! Currently have one of their techs out at my house replacing the windshield on my Mercedes Benz GLS550. Unfortunately, the single tech is wearing a hoodie unzipped and I’m watching his zipper slide up and down my fenders, his tool to cut the windshield out is being allowed to slam on the A-Pillars and slide up and down the paint, not the glass. You would think the techs realize that leaning and pressing against paint is going to scuff and possibly scratch or worse all those painted panels. He is also slamming doors shut, slamming them wide open to the point the door bounces backwards. Luckily, I took photos and videos of the inside and out of the car from the center on forward. We will see how it turns out and if Complete is going to be paying to have my front end resprayed, doors fixed or damaged interior parts replaced. So far the experience is less than ideal. I take pride in my vehicles and their appearance and expect that if work is being done the vehicle comes out in the same shape as it came in. Update: photos of damage to paint. Severe through the clear coat and some to sheet metal.