Conejo Valley Auto Center

Tamara McLean

★★★★★

a year ago

Everyone at Conejo Valley Auto Center is the absolute best! They explain everything right up front and help you all the way through the process. They do great work! My excursion needed the hood and roof repainted and they did a great job making my favorite vehicle look great again! My daughter also brought her car in for damage due to mice. They fully cleaned it out and restored her car back to it's original condition. I will always bring my vehicles to Conejo Valley Auto Center it's so valuable to have someone you can TRUST!

Bob Drummond

★★★★★

5 years ago

I rarely post reviews, but service like this needs to be praised. Based on the positive reviews, I brought my almost four year old car in with a deep, two-foot long dent in the lower front door and rocker panel as well as a lighter, but long vertical dent in the middle of the door. Scott looked at the damage and gave me a printed estimate. The price seemed fair, so I decided to proceed with the work, which involved pulling out the bigger dents, filling in the smaller ones, straightening, filling, sanding and painting the area as well as replacing a couple of trim parts. When my car was ready (in a very timely manner!), I went to pick it up, fully expecting to pay more than the estimate, because "we found this and had to do that" - the usual treatment at auto shops. But I was surprised that the cost was exactly the amount estimated. And what really blew me away: the car looked like it had just rolled off the assembly line. Absolutely no trace of the former damage, no matter which angle I viewed the car at. The painted areas look exactly the same as the rest of the car, no variations in the color, no bumps, dings or wavy surfaces that would give the repair away. The door looks brand new. These guys know their trade. There are a couple of other things which I won't mention here because I don't expect them to be able to do the same for everyone, but suffice it to say that Scott and Conejo Valley Auto Center really went above and beyond to deliver a first-class repair job. Friendly, helpful staff, fair and accurate pricing, professional and immaculate work. Great job! I highly recommend this family-owned business.

Shibolet Thomas

★★★★★

5 years ago

I got in an accident in my Yukon and needed body shop repairs. I really love my car so it was super important that it would be fixed right. Not only did Conejo Valley Auto Center do an incredible job, my car looks better than when I bought it. Their professionalism and ability to make the process simple and timely manner was way beyond what I would expect from a body shop. Everyone that works there is super helpful and pleasant to deal with. Thank you for the amazing work you do.

praderanoire

★★★★★

3 years ago

I took my Mustang to this incredible body shop to get a dent and paint chipping repaired in a reasonably tricky spot on the roof. Immediately when I arrived at the shop for an appraisal, John was there to meet me right on time with a high level of professionalism and hospitality. After looking over my car, he explained every step that they would need to take to correct the damage and answered all my questions that I could come up with. They told me it would take about nine business days to fix the car. Only seven business days later (2 whole days ahead of schedule), I got a call that the professionals at the shop were finishing up the polishing of the paint and that it was ready to pick up. I was shocked that it was done early, as I know that autobody work can be tedious and unpredictable. When I went to grab my car from them, John was there again with a smile to walk me through the necessary paperwork and answer any more questions I could think of. You would never be able to tell that there was damage to the car, as they did a beyond-amazing job cutting, refinishing, and blending the paintwork, and the dent was gone entirely. They even fixed some of the panel gap issues that Mustangs can be known for when they reassembled the rear bumper. (Now that's what I call above-and-beyond attention to detail). I had my car repaired through SilverRock insurance since I bought my car through Carvana, and Conejo Valley Auto Center made the entire process painless and reassuring. I will only be taking my business to this location from this point forward since this was the best experience I have ever had getting car work done by professionals--11/10 service and quality.

Dinah Griffin

★★★★★

6 years ago

Everyone there was really nice, took their time explaining what had to be done and most importantly, VERY HONEST!!! I worked mostly with Scott, who was great and even asked if I wanted him to hunt down a used part for my son's car since it would be a lot less expensive. He always kept me in the loop either by email, text or a phone call. Cars were ready on time and washed. We had them work on my husband's BMW and my son's Jeep. Planning on taking back my other BMW that needs some work. Extremely professional...would highly recommend them.

Cynthia Alexander

★★★★★

4 years ago

I was in a minor accident where another vehicle side swiped me on the left side. I reached out to our awesome mechanic, Rick's Japanese Car Care, and they recommended Jim. From the beginning Jim was responsive and was always there to help. I felt like one of the most annoying customers with all of the questions. However, he handled them with grace and gave me peace of mind. He said he would take care of everything and I wouldn't even have to deal directly with the insurance company. After the vehicle was fixed, I had some more questions (surprise!) and Scott handled everything because their #2 focus was the safety of each vehicle (#1 is taking care of their customers). The entire team - Jim, Scott and Melissa (and Cooper, IYKYK) - are beyond amazing. I would recommend them a million times over. They go above and beyond. Thank you Jim, Scott and Melissa for EVERYTHING. Seriously, I can't express how much I appreciate you all. Thank you for getting our vehicle in better shape than when it arrived, for keeping our family safe, and for taking care of us.

Jolly Jumps

★★★★★

5 years ago

After our accident, we took our car to Conejo Valley Auto Center and spoke with Scott. He guided us through the whole process and he and his team were very professional and provided high quality workmanship on our car. We would highly recommend them to all our family and friends.

Joe Galante

★★★★★

5 years ago

Mark and Melissa are absolutely the best. They are professional and personable. They take the time to really address any concerns and get a clear vision of your expectations. If a delay is created by parts availability or delivery obstacles they notify you ASAP and make sure you know what is happening and follow up to make sure you are informed. The quality of the work is top notch. Their employees are capable and proud to do the best job, period. We recommend them to friends and everyone is always impressed with the quality, value and professionalism. No one likes having to have a repair done, and having Conejo Valley Auto Center here in town takes the worry out of the process completely.

Sunil Venugopal

★★★★★

6 years ago

I was pleased with my experience with the Conejo Valley Auto Center! Scott and his team installed side moldings on my Prius, and helped to make micro-adjustments with my headlights to improve the direction of the beam. Scott even showed me how to adjust the headlights myself, should I ever need to do so. Overall, I appreciate working with them and I would highly recommend them to others who may need auto body work or repair!

Juliane Detweiler

★★★★★

6 years ago

Scott Marko was so helpful. He worked around our challenging schedule and gave us first rate customer service. The work at Conejo Valley Auto Center is meticulous and they live up to their high standards. I am so grateful to have an auto body shop that I trust and feel comfortable sending ALL of my friends to.

Brad Parsa

★★★★★

3 years ago

Great reviews and a Mercury approved shop, so I decided to get my car fixed her. It was the right move. They did a great job, and John kept in constant touch with me the whole way through. They listen, they care, and they’re good at what they do. Hope I don’t see the need to anytime soon, but I’ll give them my business again without question.

John T

★★★★★

7 years ago

Scott and Jim markoff Are true professionals and genuine people.. when I had an accident with my 2016 Hyundai Sonata, I didn't even hesitate to take it to Conejo valley auto center, it was my first and only choice!! I would recommend these guy's to anyone looking to get quality work done on there Vehicle..

Rachel Myers

★★★★★

6 years ago

The employees at Conejo Valley Auto Center are so helpful and really do care that your repair is done correctly and efficiently! They guide you through the whole process if you are in an accident and are there to answer any of your questions. The shop is conveniently located and easily the cleanest and nicest auto shop I have ever seen. I will absolutely return to Conejo Valley Auto Center for any of my vehicle needs.

Blake Uniack

★★★★★

7 years ago

Amazing shop!!! A++++ I was referred by a friend to Conejo Valley Auto Center. This is a second location with the same owner as the very well known Westlake Auto Body Inc. This new location is perfect for anyone in the Ventura county area. I knew right when I walked into the front door that this place was professional. I was greeted by the store manager "Scott" right away. We spoke on the phone prior about what work I needed done to my car. He gave me an estimate, worked with insurance and kept his word on time it would take to complete the repair! I highly recommend this body shop!! Thanks for taking care of my car, looks brand new.

RobynandByron O'Berry

★★★★★

3 years ago

Conejo Valley Auto Center (CVAC) did an outstanding job repairing our vehicle to factory specifications! We were rear ended in a drive through sitting idle and had minor damage to our rear bumper and quarter panel area. CVAC not only repaired the damage, but went over and beyond the call of duty to ensure my vehicle was repaired and looking new. After bringing my car to CVAC for an inspection, they took care of the rest and made the repair process simple - they worked with my insurance company, completed all the necessary paperwork, and made sure all parts were genuine manufacturer parts. I was more than pleased with their work. Our vehicle looked better than when we received it new from the dealership. They also kept me informed through text, email, and/or phone regarding status information related to my vehicle. I appreciated being able to text individuals with questions and receiving timely responses with candid answers. If you want your vehicle repaired right, take it to CVAC. They truly make you feel like a valued customer and part of the CVAC family. And I must mention they have the best door greeter, Cooper (CVAC’s shop dog); he is not only friendly, but great company when you are getting your vehicle inspected and/or waiting in their lobby.

David Solis

★★★★★

5 years ago

In all honesty, I cannot find enough nice things to say about this shop and its employees; they were my first and last call in my quest to bring life back to my aging carbon fiber roof on my M3. I even had the pleasure of meeting the owner who was kind enough to give me a ride home so that I didn't have to use a ride-share. The roof now looks like it did from factory and they were even able to repair a BB gun dent that was at the edge of my door after I was told it wasn't possible by a few detail folks!! If you are looking for a shop to repair damages to your vehicle, look no further; I can assure you that you will not regret it.

Philip Ortega

★★★★★

6 years ago

Scott is your go to guy! Very detail oriented and high quality work. Don’t hesitate to give them a call. I have to give credit where it’s due because they went well above my expectations on a small repair for my car. I can guarantee you won’t be disappointed.