About Business
Courtesy Auto Service Center is a leading Car Repair specialist serving the Chesapeake, VA, Chesapeake area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 74 verified reviews, their reputation precedes them. As a locally-owned business in Chesapeake, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Chesapeake, VA.
Google Reviews
Marion Sandhoff
★★★★★
2 years ago
Great place to go for car repairs and inspection. Got me in and out quickly.
Ian G
★★★★★
6 years ago
Went to get a tire mounted and balanced, they were very friendly and happy to help even though it was close to closing time on a Friday. I will return there for future service needs!
Cameron Calhoun
★
☆☆☆☆
7 years ago
Ever since Chip and his team have worked on my vehicle in late 2016 and early 2017 I have had to fix their mistakes, these include replacing the valve cover gaskets, removing misc tools like brushes from coolant lines, and alternator issues. When I first picked this vehicle up from him (A 2004 Nissan Xterra) the most recent work they did was replace the timing belt and valve cover gaskets. Chip explained to me that the key fob and interior lights don't work because "its just an old car", the vehicle cut off whioe driving one day due to a bad alternator. After they replaced it surprise, surprise, the interior lights and key fob magically began to work again! Later that year due to excessive oil leaks I had to replace the valve cover gaskets, the very same ones they supposedly installed not even a full year prior, one was so bad it looked as if it was made of plastic. At this time I also found a broken brush in a coolant line, and various nuts and bolts loose in the engine bay. Now due to loose fitting bolts the alternator they installed fell out and I'm having to replace the belts and possibly the alternator. Chip said its not his problem, I guess its just normal for these things to happen after only 15,000 miles.
Rubbie Clark
★★★★★
3 years ago
I like this place. Staff is friendly. Service is reasonably priced. I have used them to service my autos for a few years. I have no reason to stop.
Marion Sandhoff
★★★★★
a year ago
If you need any work done on your car this is the place to go. Great mechanics and just great people.
Pat Soria
★★★★★
3 years ago
I went for a car inspection and felt very comfortable in the waiting room. I will have their number for all auto repairs. Thank you Courtesy Auto Service Center for introducing me to Team.
Kenya Chambers
★★★★★
4 years ago
First Time Car Buyer & Jason Helped Me !! Super Nice & Easy Going . Jason Told Me He Would Call Me Back And Work Something Out For Me When They Had Cars In That I Could Afford . He Did Just That & Kept Me Updated On Everything . He Went Above And Beyond To Make Sure He Could Help Me Get A Car . I Am Truly Appreciative & I Can Say This Is The Place To Go !!!
Cameron Ruminer
★★★★★
10 years ago
New to the area and it was unexpectedly time for a new car. Courtesy treated me like family and the car didn't leave the lot until it was perfect and I had the best deal for financing. Thanks to Dave and the amazing team members!
Sarah Porter
★★★★
☆
5 years ago
I bought my car here and I go to the shop when I need something significant done. They are always kind, reasonable, and get the job done. During this pandemic, be sure to make an appointment or you may have to leave your car.
Terry Grigorian
★★★★★
8 years ago
The car I had recently purchased was having a problem starting. I brought it in but they were unable to replicate the problem. Instead of sending me on my merry way wishing me good luck they gave me a loaner (I live 40 miles away) and continued to search for an answer. In the end they brought it to the Subaru dealer who had to reset the computer. As of today I am problem free. Thanks for going the extra mile. !
Tyesha Bailey
★★★★★
6 years ago
I went online and the very nice salesman name Mr Curtis aka C.J. worked with me for 2 days to make sure I was truly satisfied with my choice and payment. He went above and beyond to make sure I was very satisfied. Chuck was very friendly and helpful as well. Thanks to lady at the front desk who shared her fresh hot Krispy Kreme doughnuts! ❤🥰Thanks again for all your help. Truly blessed.
Tori Martin
★★★★★
9 years ago
The service my husband and I received was really great. Our sales rep John Sandhoff was awesome in helping us find a car that suited us and our budget. Justin Boucher was also great in researching different places for financing. I would definitely recommend these two gentlemen to friends and family. So if your ever in need of a vehicle go check out John S. and Justin B at Courtesy Auto sales. Thank you both so much for all your help. Bill and Captoria Martin
Carl Hartsfield
★★★★★
8 years ago
Treated my show quality mustang like they owned it. Super friendly staff. Rare to get super customer service - but you can find it here. Mechanics are too quality, and manager knows how to run a tight ship - something I appreciate as career Navy.
Taylor Moyer
★★★★
☆
2 years ago
The front desk staff lady was very short and rude with me . I honestly would write this place off entirely had I not had such an amazing experience with courtesy auto sales and the staff there . While I was a bit set back on the tone used towards me two different calls this is nothing less I’d expect from the people who work in this field just caught me off guard after dealing with Jason and Hilary who were truly amazing to work with . As far as service goes I have nothing bad to say.
Karen Townley
★★
☆☆☆
9 years ago
Upon dropping my car off, I stressed the importance of needing my car back same day, the lady at the desk said that's not a problem. They called me that evening and said they just needed to finish the oil change and they would call me. They never did. I had to call them the next day in the afternoon because they never called in the morning. I mentioned my experience at the check out, no discounts were offered and they wrote it off as normal. I was always treated with respect by the people working there however the lack of communication on their end is enough to not have me return.
Jonathan Lee
★★★★★
6 years ago
I had 4 tires Mounted and Balanced by Frankie. He did an awesome job and kept me informed during my appt while I waited in the waiting area, which is very comfortable. Definitely ask if Frankie is available my car has never rode so smooth! Georgia was also super friendly! Will most certainly come back when I need my car worked on in the future!
Joseph Moss
★★★★★
a year ago
The front desk lady was awesome!! Straight to business with no waist of time! They were fast and informative throughout the entire process! They exceeded my expectations as a customer, and we can't ask more than that! We will definitely use their services again!
Emma Repass
★★★★
☆
a year ago
Melissa at the front is great and they’re very quick when they’re looking at your car. My only complaint is that when I got my car back, it smelled like someone had just smoked a cigarette in my car then was worse when I turned my A/C on. No one in my family including myself smoke and I had just bought the car. Other than that everything else was great.
Jonathan Bradley
★★★★★
8 months ago
Great car for a great price. Top level service.
Tae Parker
★★★★
☆
6 months ago
Had 2 Alternators replacements on my truck here. Service was quick. They may honor your warranty or may not. Price was reasonable. Front desk was nice.
