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About Business
Cowtown Rover brings expert Car Repair solutions to the local community in Fort Worth, TX, Fort Worth. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Fort Worth, TX appreciate their attention to detail, leading to a consistent 4.5/5 rating from 83 reviewers. By focusing on the specific requirements of the Fort Worth, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Fort Worth, TX and beyond.
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Google Reviews
Asa Ruyle
★★★★★ I’ve been a customer for well over 10 years now. Sam, Josh, and Debbie have always been honest with me and helped care for my Land Rovers. Prices are very reasonable especially considering the care you are given. Highly recommend.
Gary P Finley
★★★★★ Good people Very knowledgeable Great alternative to over priced dealerships
Melody Cabrera
★☆☆☆☆ DO NOT GO HERE!!! If I could give them a zero, I would. I’m a firm believer of doing right by people and always treating people the way you want to be treated and this is not what Cowtown Rover is about. I took my BMW in for a misfire that ended up being coils that needed replacement. This should’ve been an easy fix and nothing that required more than one day. Sam called me and stated that my car was ready to be picked up in 30 minutes. As I was getting ready to leave the house, he calls back and tells me not to be on the way to pick up my BMW and he’d call me back. Two hours goes by with no call back so I decide to call and ask what’s going on. Sam notifies me that his son took my BMW to get washed at a car wash and once he exited the car wash, my BMW died. According to Sam, his son then attempted to start my vehicle and my starter was smoking. At this time, Sam tells me I’ll need a new starter and battery. I’m confused because my BMW is in immaculate condition and didn’t have anything wrong with my battery or starter, and now all of a sudden it does. I’m not happy but I ask Sam, “If you replace the starter and battery, my BMW will be running again, correct?” He assures me it will. We hang up. I do not hear back from him for a while so I decide to call back to check the status of my vehicle. I speak to Sam and he tells me that my BMW is still not running and the engine is locked. At this point, I know they (Cowtown Rover) have done something to my BMW to cause the engine to lock. There is no way that a perfect running BMW that’s been well maintained all of a sudden needs a new starter, new battery, and new engine. Sam stated himself that he’s never had to change out a starter on a BMW x5. And you know why??? Because starters don’t just go out like that in these BMW’s. I spoke to four different professional mechanics in the metroplex, all who work for reputable BMW dealerships and all of them told me that Cowtown Rover is responsible for the occurred incident. They also notified me that starters don’t just go out like that. One specific mechanic notified me that he’s changed out one starter in a BMW in the last 40 years. I then reached out to Sam and tried to give him the chance to make things right and return my BMW in a running condition but he refused stating,“I’m only guilty by association and I will not take responsibility.” I ask myself, “Where’s the integrity and professionalism??” Doesn’t seem like they know what they’re doing. Sam stated they dragged my BMW back to the shop after it died on his son. As a client, how would you feel if you took your car in running and in perfect condition to get fixed and it comes back not running? That was my only vehicle. I gave my extra vehicle to my daughter for college. I was left having to rent a vehicle to get to work for an entire week. That’s not cheap! As a police officer, integrity is something I’m big on. I’ve been to Cowtown Rover for oil changes and a headlight that was out in the past. I was a client and they should’ve fixed their mistake but they refused to. After renting a vehicle for a week, I was forced to buy a new vehicle. All of this could’ve been prevented if Cowtown Rover did right by their client. If they don’t know what the hell they’re doing, don’t mess with the vehicle! It was in Cowtown Rover’s possession when all this happened and they should’ve fixed it! Needless to say, I had to get it towed to a professional so they can run diagnostics on it. So much time and money wasted on top of stress!!! And they will lie to cover their asses!! The truth always comes out! Do not go here!! There’s no integrity, professionalism, or great customer service!! I won’t allow this to happen to another person/client!
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