Cowtown Rover

Anthony

★★★★★

11 months ago

This family own business has been open since 2004 and deserves an excellent reputation that they carry. Super friendly, very accommodating professional and they know their Land Rovers hear me now.. they have all the fictions for anything Land Rover from day one up to brand new ones. Top rated we will use their services henceforth.

Malikah Sadeghi

★★★★★

2 months ago

If you have a Range Rover and want someone you can actually trust, go to Cowtown Range Rover in Fort Worth. I needed a software update on my 2022 Evoque and the dealership basically tried to hit me with over $1,200 in charges (a whole extra key + the update). Cowtown took me as a walk-in and got it done without all the extra nonsense. I left feeling taken care of instead of taken advantage of. This is my new go-to spot.

Troy Mooney

★★★★★

4 months ago

Josh was an amazing help. Walked me through the estimate and gave me good options for my vehicle (2016 Land Rover Discovery HSE) . Highly recommend this place for their expertise. He helped me over the phone, sacrificing his time.

Ahmed Marouf

★★★★★

a month ago

Joshua is so professional and courteous. He helped me unlimitedly to repair my 2013 Jaguar XF to be running again. I am so grateful for his assistance.

Deidre Morgan

★★★★★

a month ago

My experiences with Cowtown Rover are always above and beyond. They are consistently friendly, professional, communicative, and timely. Highly recommend!

Chase Parker

★★★★★

11 months ago

These guys always take good care of me! Excellent service and friendly staff. They work on all my projects. Haha! Thanks again!

Dylan Garcia

★★★★★

3 months ago

Was having a high idle issue with my land rover discovery so i stopped by cowtown rover to have them take a look and they fixed the problem and had me back on the road in no time! I will definitely use Sam and Cowtown Rover for any future repairs I need 😎👍

John Milligan

★★★★★

7 months ago

Cowtown Rover makes it easy to do business with them. They picked up my vehicle, serviced it, had a third party tint my windows and returned it all within three days. I have been using Cowtown Rover for many years. Quality service, friendly staff at a fraction of the cost of dealerships.

Sean Leech

★★★★★

2 months ago

They are experienced, professional and give honest opinions. I will not go anywhere else... Don't hesitate to call them.

Carol Rees

★★★★★

Edited a year ago

BEST SERVICE EVER ! and a lot more reasonable than the dealer. Just had service done on my 2009 BMW 328i. It was half of what the dealer wanted to charge me. Sam was exceptional… They picked up and delivered my car right to my door. What more can I ask for. I will no longer be going to the dealer …. Cowtown Rover has my business !!

L E Duffy

★★★★★

a year ago

We only take our 3 vehicles to Cowtown Rover. They are honest and never "find" problems that don't really exist. Josh is always kind and helpful. The entire staff works hard to fix any issues we have and we don't get overcharged. We don't live in Fort Worth and we don't even think twice about driving 30 miles when we need anything done. Kudos to this awesome team! Thanks for all you do to make sure we can stay safe.

Terrance Morris

★★★★★

3 months ago

Best service great price friendly staff and a wonderful customer service experience recommend to anyone looking for a long term auto shop and the price are best you’re going to find in the area hands down

Jennifer Greathouse

★★★★★

a year ago

I’ve tried the dealership and another local Land Rover shop and now I wouldn’t go anywhere else. This is the second time I’ve had them take it in for a multitude of important to minor things (cause Land Rover) and it’s been a great experience both times. I hate sounding geriatric but it’s refreshing to find old-fashioned, competent, & personable service work.

MESO auto

★★★★★

10 months ago

Josh Esquivel, is so professional, helpful and courteous. He explained for me patiently and sincerely what my vehicle needs. He guided me what do I need to do before brining the car for him to helping me safe money. I am so grateful for his service.

Melody Cabrera

★☆☆☆☆

Edited a year ago

DO NOT GO HERE!!! If I could give them a zero, I would. I’m a firm believer of doing right by people and always treating people the way you want to be treated and this is not what Cowtown Rover is about. I took my BMW in for a misfire that ended up being coils that needed replacement. This should’ve been an easy fix and nothing that required more than one day. Sam called me and stated that my car was ready to be picked up in 30 minutes. As I was getting ready to leave the house, he calls back and tells me not to be on the way to pick up my BMW and he’d call me back. Two hours goes by with no call back so I decide to call and ask what’s going on. Sam notifies me that his son took my BMW to get washed at a car wash and once he exited the car wash, my BMW died. According to Sam, his son then attempted to start my vehicle and my starter was smoking. At this time, Sam tells me I’ll need a new starter and battery. I’m confused because my BMW is in immaculate condition and didn’t have anything wrong with my battery or starter, and now all of a sudden it does. I’m not happy but I ask Sam, “If you replace the starter and battery, my BMW will be running again, correct?” He assures me it will. We hang up. I do not hear back from him for a while so I decide to call back to check the status of my vehicle. I speak to Sam and he tells me that my BMW is still not running and the engine is locked. At this point, I know they (Cowtown Rover) have done something to my BMW to cause the engine to lock. There is no way that a perfect running BMW that’s been well maintained all of a sudden needs a new starter, new battery, and new engine. Sam stated himself that he’s never had to change out a starter on a BMW x5. And you know why??? Because starters don’t just go out like that in these BMW’s. I spoke to four different professional mechanics in the metroplex, all who work for reputable BMW dealerships and all of them told me that Cowtown Rover is responsible for the occurred incident. They also notified me that starters don’t just go out like that. One specific mechanic notified me that he’s changed out one starter in a BMW in the last 40 years. I then reached out to Sam and tried to give him the chance to make things right and return my BMW in a running condition but he refused stating,“I’m only guilty by association and I will not take responsibility.” I ask myself, “Where’s the integrity and professionalism??” Doesn’t seem like they know what they’re doing. Sam stated they dragged my BMW back to the shop after it died on his son. As a client, how would you feel if you took your car in running and in perfect condition to get fixed and it comes back not running? That was my only vehicle. I gave my extra vehicle to my daughter for college. I was left having to rent a vehicle to get to work for an entire week. That’s not cheap! As a police officer, integrity is something I’m big on. I’ve been to Cowtown Rover for oil changes and a headlight that was out in the past. I was a client and they should’ve fixed their mistake but they refused to. After renting a vehicle for a week, I was forced to buy a new vehicle. All of this could’ve been prevented if Cowtown Rover did right by their client. If they don’t know what the hell they’re doing, don’t mess with the vehicle! It was in Cowtown Rover’s possession when all this happened and they should’ve fixed it! Needless to say, I had to get it towed to a professional so they can run diagnostics on it. So much time and money wasted on top of stress!!! And they will lie to cover their asses!! The truth always comes out! Do not go here!! There’s no integrity, professionalism, or great customer service!! I won’t allow this to happen to another person/client!

Gary P Finley

★★★★★

a month ago

Good people Very knowledgeable Great alternative to over priced dealerships

Asa Ruyle

★★★★★

2 years ago

I’ve been a customer for well over 10 years now. Sam, Josh, and Debbie have always been honest with me and helped care for my Land Rovers. Prices are very reasonable especially considering the care you are given. Highly recommend.