Crash Champions Collision Repair Chula Vista

GIL VILLEGAS

★★★★★

a month ago

Crash Champions delivered the top tier customer service and work you'd expect from any place of business. Would recommend to family and friends.

MAXIMNVK

★★★★★

2 years ago

Had to do small scratch on front bumper. Work was completed on time and on schedule. Place is busy so had to wait 2 weeks before bringing car in. The wait was worth it. My service adviser Gabriel was sharp and professional. All my comments and requests for additional work were listened and completed. Very satisfied with overall service. Painting was done well. Car looked like new. Nice touch as car was all washed up before return. Recommend this place.

Tony Porras

★★★★★

a month ago

I had a great experience with Crash Champions Collision Repair of Chula Vista. The work was done on time and with no issues throughout the process. I am very pleased with the outcome.

Teresa Landini

★★★★★

2 years ago

Jose Perez was the person who helped me. He was very kind and understanding of my frustration and lack of knowledge in the process of getting my car back in shape. He had my car ready in a very short time and it looked like nothing ever happened. I was so happy 😊

Selene Gutierrez

★★★★★

4 months ago

Customer service was great, theit constant communication while my vehicle was in their shop was very reassuring. They used all original parts and returned my vehicle in a better condition than what it was. Their service is tip notch.

Daniel Ortega

★☆☆☆☆

a month ago

Took my daughters vehicle in on 2/19/26 and I’ve called multiple times for my estimate from Brandon and he always seems to be doing something. It is now 2/24/26 I will not be using this establishment or recommending this place. I got my quote back the same day from another collision shop that I will be going with.

Abril Brown

★★★★★

4 months ago

I would like to express my sincere gratitude to the entire team at Crash Champions for providing exceptional customer service and going above and beyond to repair both of my vehicles. They are such a wonderful team, always making you feel welcome and inviting. They keep you posted on the progress of the repairs and ensure that everything is done professionally and efficiently. Once again, I want to thank Robert de la Cruz for doing an amazing job and maintaining constant communication with us throughout the process.

Kevin M

★★★★★

2 months ago

I appreciated that I was informed of where they were in the process of repairs. Robert Was really cool he made it easy to get something from my car that I left in there during repairs. Overall great experience. Thank you guys

Victoria Sanchez

★★★★★

a month ago

I’ve been dealing with a major insurance headache lately—the person who damaged my car has been uncooperative, and I was looking at a $500 deductible even though I wasn't at fault. I went to Crash Champions today for an estimate, and Jose was a lifesaver. Instead of jumping straight to an expensive repair, he suggested we try polishing the area first to see if it would help. In just 10 minutes, he was able to polish the damage right off! My car looks great, and he saved me a massive amount of stress and money. A huge thank you to Jose and the Crash Champions team for their honesty, excellent customer service, and high business ethics. Five Stars for sure! Thank you.

Lauren Girardin

★★★★★

Edited 2 months ago

Crash Champions did a great job on my car. The car looks like new, like nothing ever happened to it after the accident I had. When I got my car back initially, I noticed it had an overspray of paint that went onto the hood of my car. I took it in today, and they removed the over spray and polished it up within a half hour. Great customer service, very friendly, and they are great with communication. Thank you for the hard work on my car and making it look like new again.

Shelly May

★★★☆☆

2 months ago

Made appointment for estimate..saw me right away but couldn't get estimate till later when they emailed it to me . Nice lobby to wait but only 2min before advisor took look at my car. She said they do insurance or cash my choice.Estimate ended up being in line with other shops prices so far but would be a week before they could take my car

Karla Velez

★★★★★

a month ago

Excellent customer service! Impressed with how fast my car was repaired. It wasn’t anything major but it was fixed before I anticipated and I kept receiving updates while my vehicle was there. Hopefully I don’t need a collision repair again, but if I do, I’ll definitely come back.

Martha Zalik

★★★★★

3 weeks ago

This is a very professional client oriented establishment. They go above and beyond to get the job done right. I highly recommend them for any type of car paint service. They will not let you down. .

David Suarez

★★★★★

a year ago

I had a fantastic experience at Crash Champions! Robert really impressed me with how quickly he got my car fixed. He was on top of everything and made the whole repair process seem effortless. Christina was also amazing—super friendly and helpful, which made picking up my car a breeze. Overall, the team here is top-notch, and I’d definitely come back if I need any more repairs. Highly recommend!

Cynthia Fabros

★★★☆☆

a month ago

They repaired the damage. The repairs itself were not to the standards they claim to do. They also took apart my solar waving cat inside my car. They broke it. It was a gift. They also removed a pin from my visor. Must have triggered the person, I guess. Their customer service overall needs work. I felt rushed. I couldn't finish what I was saying without being interrupted..I didn't even get to bring up any of the issues to their attention before getting dismissed.

Diana Carrillo

★★★★★

4 months ago

This is my second time bringing my vehicle to this location and they have always exceeded my expectations. With taking care of my vehicle and on top of that a quick turn around. They kept me updated throughout the whole process as well and gave me a call to let me know when my vehicle was ready for pick up. Love that the staff is very friendly and make you feel like family. Also if you are in need of a rental after dropping your vehicle off they call Enterprise and arrange your pick up if available. Look no further and bring your vehicle here!! Shout out to Mario for his exceptional customer service as well!

R Micks

★★★★★

3 weeks ago

After I was side swiped, my insurance recommended Car Crash Champions as one of the preferred companies. I called for an appointment and was met by Jose. He was very professional and explained how his company does business, how they handle repairs and how they will keep me informed throughout the process. Thoroughly impressed, I was prepared to leave my car that day. After the initial assessment and inspection, Jose texted me with the additional information and an estimate. I authorized the repair and he gave me a projected completion date. I received updated texts throughout the process. On my delivery date, Jose called me and said that my car was ready as promised. I can’t tell you how happy I am with the repair crew, the front office and with Jose. Car Crash Champions is the only place I recommend to my family and friends. They treat you like family..