About Business
Crash Champions Collision Repair Lee's Summit is a leading Car Repair specialist serving the Lee's Summit, MO, Lee's Summit area. They provide a wide variety of solutions, including Auto body shop, Auto repair shop, Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 406 verified reviews, their reputation precedes them. As a locally-owned business in Lee's Summit, MO, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lee's Summit, MO.
Google Reviews
Raha Azizi
★★★★★
5 months ago
These guys are the BEST hands down! Friendly, professional and fast service. I hit an animal on the highway, damaged the front of my car and they fixed it up like brand new. Very happy with the result. Thank you! I have before and after pics
Joe Figueroa
★★★★★
a month ago
My wife got into an not at fault accident and we found Crash Champions through the many positive reviews seen. The whole process was fantastic and our service manager Mark was an amazing communicator, keeping us well informed the entire time. We ran into a supply chain issue with the ordering of replacement parts for those damaged in the accident, and Mark was phenomenal on assisting with ensuring both insurance and the rental car company was up to speed on timeline so we weren't without a vehicle while ours was in for repair. The work they did was top quality and we are very happy with the repair.
Dee Dee
★★★★★
9 months ago
Highly recommend. Flawless body work. Very courteous and welcoming staff. Body work completed prior to original completion date. Returned my car cleaned and took back my rental for me.
Bobbi Shaw
★★★★★
4 months ago
Crash Campions Collision Repair were upfront with the repairs and costs. Kept me informed of every development/process my vehicle was involved in. Made sure my vehicle was ready as quickly as possible by having another one of their locations work on it and brought it back to the shop I originally started with for pick-up. My vehicle looks brand new. I'm very pleased.
mike S
★★★★★
Edited 5 months ago
Great fine and paint work. Reasonable prices, easy location, nice employees. I'd take a car there even if I was paying out of pocket. Someone tapped my rear bumper....good as new! JC sources and oversees the process
Jeffery Foley
★★★★★
4 months ago
I can't recommend these guys enough. The customer service was topnotch. Michael kept me up to date on where we were at in the repairs. The car was delivered exactly on time and looked like new.
Heather Foley
★★★★★
3 months ago
The service was amazing. Mike kept me informed from the beginning till the end. I appreciated the relationship with my insurance company and the rental car service. The process was seamless.
Terrie DeFord
★★★★★
4 months ago
They took really good care of me and my vehicle. I really appreciated you all! From the reception when I walked in the door, to the return of my truck, you guys put me at ease & did a really great job!
Gale Davis
★★★★★
6 months ago
100% satisfied with Crash Champions!!!! They came highly recommended by several people! I am glad I chose them to do the work!!
Chris Curry
★★★★★
Edited 7 months ago
My insurance company set me up with the estimate and repair for our car, following an accident. Since the car was drivable before the repair, I asked them to order the parts they knew needed replacement before we dropped it off, which they obliged. Once they got into the work, it turned out to be a bit more extensive damage than the initial review could show. Thus far it seems everything is perfectly fine with the work. Crash Champions kept us in the loop all the way through the repair process and worked well with our insurance. It took an extra day to get the work done, but that’s not too bad. When we picked it up…they had detailed the car inside and out. That’s great service. Since we’ve only had the car back for a few days, we don’t yet have a good feel that everything is as hoped. If things continue status quo, I’ll bump this up to a 5 star review. They were easy to worth with and very professional. ---- edited below--- It's been well over a month since the initial review and the car is working well. We've taken it on two out-of-town trips since then with no problems. It's running well and shows no signs of the accident. Thank you Crash Champions. Bumped this up to a Five-Star review.
Linda Ehlers
★★★★★
a month ago
I’m so satisfied with the repairs to my car by Crash Champions. I highly recommend them to anyone who go needs their services.
Cathy Seeley
★★★★★
7 months ago
They did extremely good work, kept me informed every step of the way and worked with my insurance company coordinating my rental car and the repairs. All I had to do was show up to drop it off and then to pick it up. They were amazing!
Jessica Smith
★★★★★
8 months ago
Crash Champions made my car repair experience so smooth and easy. The staff was excellent in explaining everything to me and keeping me informed every step of the way. I was really taken back by both their work and their customer service. It literally felt like I was their only customer from beginning to end. I would absolutely use them again and would send my friends and family there too!
Jeff
★★★★★
6 months ago
The folks at Crash Champions helped me out of a huge mess. Was driving my sister in laws car and some low life caved in her cars front passenger quarter panel. I was visiting from out of town and needed her car fixed ASAP. The folks at CC helped me in 1 day - start to finish the staff was helpful, understanding and courteous - not to mention the fact that the repair is flawless THANK YOU!!!
Melenia Ahmadi
★
☆☆☆☆
7 months ago
The most absolutely frustrating experience ever. Three and a half weeks for our repairs and communication sucked the whole time. They use a lot of autotexts for their communication and in our case most of them were wrong. Who knows if the repairs have been done well since I still don't have my car. I will not be using this business again.
Kaley McLain
★★★★★
8 months ago
My car looks brand new! Great experience working with Michael. Very pleased with the results - dents all fixed and you can’t tell they repainted. Blends perfectly.
Terri Love
★★★★★
a month ago
Excellent work. Kept me informed during the whole process. Finished the work as promised.
Rebecca Hanley
★★★★★
a month ago
Mike was so great to work with, I loved the communication and how quickly my car got fixed.
art mejia
★★★
☆☆
8 months ago
Repairs appear to have been done well, but getting an accurate status was difficult and likely would have gone without a car for an additional day if I hadn't reached out multiple times to see when the car would be ready. Probably not as big of an issue if you have a rental car, but was challenging given that I was down a car.
Kelly Wright
★★★
☆☆
a year ago
Setting up the appointment, and those who provided the estimates were very nice to work with. When considering my overall experience with Crash Champions, I consider my entire experience, from drop off to 'after' I get home with the repairs. This was the first time for me to use Crash Champions, and I would consider using them again, but a couple things I was a bit uneasy with are listed below: 1.) When leaving, I went to turn on the radio and turn down the heat, and recognized I couldn't use any of those functions, as a code was being asked to enter. I turned around and came back, and the gentleman did assist me, but was blaming it on the battery maybe dying while it was in service. I know that was not the case, and believe that maybe it was disconnected during the repair of replacing the entire door. It would be nice for things to be put back in working mode before the customer comes to pick their car back up. 2.) My vehicle was in there for two different accidents. One claim was through State Farm, in which I know Crash Champion works directly with (very convenient), but the other claim was through Sedgwick, in which Crash Champions does not work with. I had called early on when my car was in the shop trying to decide if the claims should be handled separately, because Sedgwick had sent me a check for the 'estimated' amount, and I was concerned there might be some hold up should the cost to repair be more than the check cut. The gentleman I spoke with at Crash Champions told me to just bring the check with me at time of pick up. What is bothering to me is that miraculously, the total bill to repair was the exact amount of the estimate, to the penny! I honestly doubt that's the case, and I didn't fight it, but don't understand how that happens and feel a little taken advantage of, as I feel if anyone should benefit from extra money spent by the insurance, it should be the claimant (me), as I was the one affected by the accident. I would still like this explained to me too, because those I tell the story to don't believe it could be spot on either...I've been in multiple accidents and fixed many cars through auto insurance, and the total amount due has NEVER been to the penny of the amount estimated. 3.) I have to bring my car back up because of the door that was replaced is making an awful noise at the hinge. I text the video to the number that would text me with updates, and the response was it just sounds as though it needs tightened. This is frustrating to me, that I have to bring it back up, rather than it having been double checked before me even picking it up. This will now be my second trip back for things that should've been handled prior to the pick up. The paint looks great, and the lady and estimator were very friendly. Again, I would consider having a car repaired here again, but only after I receive some type of feedback on my above concerns. Thank you, Kelly Wright
