D&Nay's Auto Repair & Sales

Angel Whitaker

★☆☆☆☆

2 years ago

Louis was supposedly to change spark plugs for me. After he changed them, the car jumped and made ticking noises. I took the car to Hayes Dodge and it was found that only 3 of the 6 spark plugs were changed even though Louis said all were changed when we picked the car up. Due to this, I had to have work on the engine of my car. Louis was paid $575, which in turn costed over $3000 at Hayes to have the issues fixed that Louis caused. Stay away from this place. See pictures of the old plugs that Louis didn’t change compared to the ones that he did change.

Josh Strickland

★☆☆☆☆

3 years ago

WARNING SCAM BUSINESS I visited this shop because of all the good reviews but do not be fooled. This shop scammed me of $650! I was having issues with my car starting when I fuel it and the mechanic told me it would be $500 for the 2 parts and $150 for the labor. Another mechanic after this entire situation said the parts only cost max $250. I dropped my car off and then the next day was asked to pick it up because the work was done. After picking up my car, I broke down after filling up my fuel before getting home and called the shop back and he said it was my battery that was having a problem now. Said to come back in the morning for a free battery. I did. Two days later when I go to get gas again, my car had the exact same issue and I tried to call D&Nays and they did not answer the phone nor were they even at the shop any day for the next two weeks. I literally went there every day they were supposed to be open but no one was there or answering phone calls. BEWARE DO NOT GO TO THESE SCAMMERS!!!!!!!

Jennife Edison

★★★★★

5 years ago

I have been known Louis for almost two years since we did volunteers at Perimeter Church.Louis is the best mechanic that I ever seen.He is really knowledgeable and friendly. He explained everything that you concern. He also did good service to pick up and drop off your car. I did left my car on the shop yesterday in 100% Trust!All you need to do is give him a call and talk what you need, he will handle it for you!

Annika Marshall

★★★★★

6 years ago

My review of D&Nay's Auto Repair is based on my experience having my breaks replaced and having a car inspection. Louis was an excellent mechanic but beyond that, he worked with me to make sure I was comfortable. He also refunded my break replacement (which he did not have to do) because of a minor inconvenience which he took responsibility for. People are often worried that mechanics will take advantage of them, this is not the case with Louis who values customer satisfaction tremendously.

Lance Tipton

★☆☆☆☆

5 years ago

My wife towed my daughter's car in to this shop because late one night her car suddenly and with no warning would not shift out of park. Mechanic took two days to "look" at it and stated that the transmission was not communicating with the engine, was shot and needed to be rebuilt or replaced. This did not add up because there had been no slipping or grinding of gears before hand. When I found out it was going to be a $2k fix, I had to ask questions. I got no answers from the owner, but plenty of assurances that if they replaced the transmission the would give a warranty. Long story short, I did 5 minutes of Google research, diagnosised the problem in his parking lot, temporarily fixed it in less than 1 minute, and drove it away from the exact same spot where it was dropped off. I will be replacing the missing bushing on the shifter for $35 and about 5 minutes. This mechanic was not trustworthy at all. All of his answers were vague and he was pushy to the point of rudeness. Beware using this business.

Anastasia Stone

★☆☆☆☆

3 years ago

Lewis/Louis however you spell his name is a TOTAL SCAM ARTIST! We took him my car for a diagnostic ($70), after I already told him what was wrong with it (broken water pump). He confirmed the problem but also stated that the engines computer was throwing codes even though the check engine light was not on. He quoted us $1200 to fix the car. He never gave us ANY documentation to show the problem(s). So how can you know what to fix if you don’t know the problem. We went back and forth with him and still nothing has been done to rectify this problem. I don’t want anyone to have to go through this so I’m speaking up.

Alexys Gideon

★★★★★

7 years ago

My boyfriend and I were very satisfied with the way he fixed our car. The price was reasonable as well, a little less than what we actually expected to pay. We called this place the day our car broke down and the next morning he sent out a tow truck to pick up the car from our house. Even though he said we were behind a line of a few cars it only took about 2 days for him to fix the car and have us come pick it up. We will be returning to the mechanic if we need anything in the future.

Lee Manson

★★★★★

3 years ago

Came in from out of state and needed emergency brake repair on my car. Not only was he able to get me in on short notice, he went above and beyond at keeping his word for the price quote that was given to replace the front and rear brakes on my car. Thank you sir, we made it back to Michigan with no troubles. If I ever need anything again when I’m in your area, you will be the first one I call!!!

A W

★☆☆☆☆

3 years ago

Took my vehicle in to de nays,Louis said it would be done within a few days .. took him over a week and he called and said it was done. Which was a complete lie. I told him Excatly the issue and I need that fixed, he claimed he put a 850 Piece lol they're a little over a $100 @ auto zone. That wasn't the issue and I never asked or approved of that. He kept trying to over talk me and change the subject instead of showing what car repairs we did and it was actually fixed.. He even had the nerve to bring out clean wires and say he changed them which none of the wires were new and my truck isn't clean under the hood so yeah nice try As I was waiting another couple came up they too have been going in circles with this crook. Beware of this place !!!! Louis is a complete crook.

NIK Danny

★★★★★

5 years ago

Everywhere I took my 2012 mustang they could not solve the check engine lights problem, I was told to go to the dealership and thats only way to resolve. I knew if I took it to dealership the repair cost would probably cost more than the value of the car. I came across D & Nay repair through being in the area and google search and decided to take a chance. D was amazing and knew all that was needed and said I did not need to take it to dealership, can get the parts and save on cost. D was very professional and fair. He got my baby running and healthy. I dont think I can go anywhere else after this. This repair shop is the best example of fair and quality work.

Whelma Jones

★☆☆☆☆

5 years ago

I bought my 2010 Cadillac SRX to D&Nay’s auto to get fix. Louise was the one to fix my car (supposedly). My check engine was on, I explained to him the issue. He assure me that he could fix it for me. He had my car at his shop for a week. I paid this man $1200 to fix my engine. Still have all of my recipes. He never give me no paperwork for any of the work that were done on my car. Fast forward to March of 2021. I took my car in to get my emission test done a couple days ago, and the car won’t pass emission. Came to find out, this man Louise put a black duct tape on were the check engine light was and lied and said that he fix my car. Another mechanic noticed it yesterday and pointed it out to me. I am highly upset, and I will be taking legal actions. I called this man today, he’s very unprofessional and threatened to get his lawyer on me. Like I care. And btw Louise, the trunk that you claimed you fix, it still doesn’t open.

Ryan Mayard

★☆☆☆☆

2 years ago

SCAMMERS I’d advise yall not to mess with d&n my brother finance a car for 5,000 he put down 2,500 the car had every light that you could know of on a car he also payed the car to be shipped to Minnesota because of the lights it wasn’t safe to drive on the road,now my brother can’t get the tag for his car because the paper work is wasn’t done properly now my brother has to pay extra 1,500 to get his tag for a car that DOES NOT WORK!!!! Mind you he’s suppose to be making payments but he doesn’t have his tag to drive his car until he pays 1,500 for his tag witch is complete blasphemy & THATS SUPPOSED TO BE FAMILY SO WHATS THAT TELL YALL he can do it to anyone!!!! Please buy or fix your car SOMEWHERE ELSE & he won’t answer his cell so if he dosent call yall back most likely yall got scammed

Nadia Francois

★★★★★

9 years ago

I got my car repaired & the customer service surpasses excellent! Louis worked on my car, and he is a honest Christian person who definitely puts customer service first. My car is running better than when I first got it honestly. I would most definitely recommend this shop to anyone to want HONEST & QUALITY customer service! Louis you rock!

Sammie Clark

★☆☆☆☆

3 years ago

Paid for services for my vehicle. Vehicle not fixed! Took it to two mechanics for 2 opinions on. Used parts when I paid for new parts. My vehicle in worser shape then when I took it to them. Please don’t take your vehicle here. The man constantly fast talk you. You barely can get a word in. Very city sleek. Can you say con artist. Don’t trust this company! I will take legal action. No documentation of what services I received.

elizabeth phelps

★☆☆☆☆

Edited 6 years ago

These people had my car for 3days, no repairs were done and couldn't tell me what was wrong with it. Finally I had it towed to another shop and all it needed was a fuse and they had it back to me the same day. I do not recommend this D&Nay's auto repair.

Taylor Poux

★☆☆☆☆

5 years ago

My mother purchased a car from here and the service was very unprofessional. The car had problems in which the dealer was unwilling to fix. She was then abruptly asked to return the vehicle and was not refunded the 5000 she paid for it. We are currently seeking litigation. Do not purchase from here! The owner is a liar and a thief and doesn't fix cars that well.

Alaysia Wilkes

★☆☆☆☆

5 years ago

Worst experience Iv ever had with a mechanic. Please go elsewhere with your business. They have no idea what they’re doing. They “fixed my car” and it broke down a few days later they said I needed a battery..I broke down again and went to another auto repair and they told me it was my alternator and my battery was fine. I recommend Danny, he’s a few shops down connected to the same building and he’s the best mechanic Iv ever had, very genuine and honest and he fixes most of d&nays mistakes.