D & P Undercar Inc

rianna upham

★☆☆☆☆

Edited a year ago

Took me about a year and a half to write this review. I used to be a very loyal, happy customer and would have recommended this place to anyone, until I had D and P replace my rear brakes so I could pass inspection. Within 24 hours of having my car back, my rear brakes locked and my car was immobile. The technician had failed to replace the bolt that holds the caliper together, and when I brought this to their attention, I was told, due to my “young age” that their mistake was not notable and “we are only human”; except this “mistake” could have costed me my life had I been in a different situation when my brakes failed. I was extremely disappointed to hear back from the receptionist in this manor, as I am in customer service myself and KNOW this was a highly inappropriate response. My age does not have any importance to the neglect from your technician. I was also disappointed to hear that instead of any compensation for my inconvenience, they offered me a free oil change, which would be great if I trusted the quality of care anymore! In short, they had neglected to complete the full job of replacing my rear brakes, charged me the full amount, and made it seem like it was my fault for letting them know they made a mistake.

Katlyn Raymond

★★★★★

a year ago

Highly recommend! Been servicing my vehicle here for years. Friendly staff and great service. D&P undercar has always been reliable and their mechanics are great/fast at getting the job done.

Jake Bouchard

★★★★★

6 years ago

Honest estimates and good work. Having my exhaust work done here cost me about half as much as my regular mechanic quoted me. The joints are all welded and not just clamped together. Definitely would recommend and will be back.

Monique Prince

★★★★★

5 years ago

They're great! I Have a 98 Expedition and they replaced the manifold exhausts and at a really low cost. They were able to take care of my truck promptly. The staff are very kind. I highly recommend this garage.

Brian O'Rourke

★★★★★

4 years ago

My family have been going to Al for years. He is an absolute wizard when it comes to older cars. I had a 1993 Mercedes 190e that was destined for the scrapyard when it was given to me as a first car from my grandparents. It was a deathtrap when we first got it, but Al breathed new life into it. Every time I left his shop, it felt like I was driving a new car. I don't know what kind of magic he was working, but I have always been absolutely blown away by what he has been able to do. Pricing is honest and fair. I have taken every car I have ever purchased to him to give me an honest evaluation that I can trust. I would (and frequently do) recommend D & P to everyone that owns a vehicle. Even if I had to drive an hour both ways through a blizzard, I would go to Al every single time.

James Page

★★★★★

4 years ago

This shop is very honest which is a rare find. My car was diagnosed from another shop with leaking flex pipes but they wanted way too much money. D&P gave me a good quote so I brought it there. They ended up not replacing either of them as they found it was leaking just before the flex pipes and repaired the exhaust pipe. Saved me a bunch of money A+++

Shan

★★★★★

8 years ago

Been taking my car here for years and I couldn't imagine going anywhere else! They are honest, friendly and pretty affordable. They never try to "fix" things that aren't broken like some other places. I always leave knowing my car is safe to drive. They are GREAT!

zoe cacavas

★★★★★

6 years ago

Been going here for years. Cannot say enough about my experiences. I've always been 100% satisfied. I trust them thoroughly. You can't find more caring and knowledgeable people to handle your car.

Christine C

★★★★★

2 months ago

Honest been using them for years.

Paul Senk

★★★★★

5 years ago

A rare repair shop where they fix you car In a reasonable and safe manner. They work on any car or truck you can imagine. I drive 20 miles extra just because I know I can trust their expertise. Been a customer for 8 years.

fred rinaldi

★★★★★

7 years ago

Fantastic place to keep your car on the road. They always explain all the repairs, and the prices don't feel like a wallet flush like those chain shops provide. I have 230K miles on my 2006 Prius and I have been taking it to D&P for a few years now. Call them today they will surly help you out!!

Travis Mangold

★☆☆☆☆

7 years ago

Had used transmission put in and brought back twice after that at 500+ my lost days pay twice. 2nd. Time replaced. Last time there for inspection told me needed muffler replaced set up app. After work next day 160 on my way to app. Stoped at auto part store for the heck of it to price all new 100 dollars i did it 30 min. Took to him for inspection and yelled at me like was his kid or a employee. Seriously lacks customer appreciation

marissa hansen

★★★★★

9 years ago

Al is great! My family has had ten different cars worked on by Al for the past seven years. If you are looking for an honest, fair and great quality mechanic, this is the place to go!

paula pierce

★★★★★

7 years ago

Al is the best at what he does and he is scrupulously honest too . We have been taking our cars to him for many years and what a great feeling to know you can trust your mechanic and his staff , which includes his two children who , like their dad , are awesome . Thanks Al and D&P Undercar for your knowledge , professionalism and integrity .

Lacy Whiteman

★★★★★

Edited 2 years ago

Always fair and honest. Al is a great mechanic as well as all his staff. Brian is so great to work with ! Super friendly also

Shane Gaspar

★★★★★

Edited 6 years ago

The owner really knows his stuff. He's doing my exhaust for me tomorrow. I talked to him for about an hour about my back pressure issue. I have a Vortec 4.8L. another shop put a flowmaster 10 dual in/dual out, didn't touch anything before the Y pipe an I lost any 90% of the power I had. D&P put a set of true duals with flowmaster 40 originals on and I couldn't be happier

Nacho Man

★★★★★

7 years ago

Best deal in town. These guys are straight shooters who will give you options and work with you to get the best price possible all with high quality work. They have never disappointed me yet.