About Business
For professional Car Repair care in Pantego, TX, Arlington, look no further than Dan's Auto/Truck Repair. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 134 pieces of feedback. They have become an integral part of the Pantego, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Arlington, Dan's Auto/Truck Repair is ready to assist with your next project or repair.
Google Reviews
Pam Shamblin
★★★★★
3 months ago
Dan was upfront with every detail pertaining to my car. He set detailed estimates along the way for me to approve or disapprove. I've used Dan's Auto for years now I trust no one else with my car.
Robert Maples
★★★★★
3 weeks ago
I was shown pictures and videos of needed repairs by email. I was very pleased with the workmanship and would recommend Dan's.
Henry Blaskowski
★★
☆☆☆
Edited 8 years ago
I wrote a long, extremely negative review, and the owner called me and explained his position. While I don't agree, and still feel the customer service aspect of their business is terrible, I added a star back. I am not sure who is right; there can often be gray areas in mechanical issues. Unfortunately, I cannot get a clear answer to the mechanical issues; but I do know they need to treat their customers better. It doesn't matter how knowledgeable you are if the customer leaves feeling like they were mistreated and condescended to. A bit of respect and explanation can go a long way. EDIT2: A thing I forgot to note: when the owner called to explain, he began this long rant about a million things and would not let me talk at all. At one point, I put the phone down on the table and walked away and timed it: 3 minutes later he was still ranting at me. Furthermore, my vehicle is finally fixed, and they found the source of all the problems -- a wiring harness had shorted out and burned up. So the $5000 in repairs recommended by Dan's would've 1) added back a part that does nothing but cause problems and was only there to satisfy federal regulators, and 2) wouldn't have solved the real problem which was a burned up wiring harness that was causing all the other symptoms. By walking away, I saved thousands of dollars. Photo: not fuel injectors, not $5000.
Dan Aleksandrowicz
★★★★★
a month ago
Dan's always takes care of our truck problems the first time with no issue. Great place!
Gary Hubbard
★★★★★
a year ago
Had Dan and his crew do a 30;000 mile scheduled maintenance on our 2023 Class C motor home. I also asked for a wheel alignment and headlight adjustment. I made an appointment to have the work done. Took them a couple of days to get all the work done. I fully expected them to have the RV for more than a week, based on other service providers estimates. Under promise and over achieve is a great business model to have. I will be back for continued maintenance on our motorhome.
Donna Reed
★★★★★
a year ago
Took my RV in for a regular maintenance service for oil change and filter on engine and generator. They also found I needed new bushings.Got the parts in and replaced them quickly and also got some extra keys made for me. The mechanic Derrick was very helpful explaining why I needed the bushings replaced. The front desk ladies were very friendly too...even offered me to take a drink on my way out. I will definitely return to Dan's Auto.
Dakkartius81
★★★★★
10 months ago
They did an amazing job, fitting me in their busy schedule! As a nomadic vagabond, dwelling within the confines of their vehicle. It can be tough to get maintenance and repairs done! The process was easy! And they were great to work with! I will be taking my RV to them for future repairs and maintenance!
Derell Ham
★
☆☆☆☆
7 years ago
I brought my van in because I wanted to have my wheel bearings replaced. I was told that the likely cause wouldn’t be the bearings. So I agreed to a diagnostic on the front end. After the diag I was told the front end was good but my brakes where completely worn and it would cost $2323 to do the full job. I was also told that my wheel bearings where the press on type. I didn’t pay for the service, just the diag fee of $158. Once I got home I decided to do the job myself, and I found that my brakes where NOT completely worn, the wheel bearings are NOT the press in type, my front end bushings DO need replacing and I don’t think they even took the tire off( the tire off part is probably my frustration of doing this with my limited schedule but you get the picture). My experience was not good. Some others may have different experiences. I don’t expect an apology or a statement I want people to be aware
Kimberlee Drury
★★★★★
Edited 10 months ago
We take our Diesel Ford F250 truck there for regular maintenance and any issue that has occured. Great staff great work honest and trustworthy. You are treated like family. Thank you for taking great care of the truck my twin daughters drive. ❤️
Jessie Burke
★★★★★
4 years ago
I haven’t found a better mechanic than Dan! For what it’s worth, any time spent waiting for his service is worth it, don’t let any review here mislead you about that. As for any mishaps that we’ve ever endured, he has always made me whole in the end. He’s been my mechanic for 3 years and I plan to continue to use his services as long as I need them! The thing I like the most about Dan is that he is very thorough and in the end he is always fair. I wouldn’t trust my Mercedes sprinter van with anyone else!
Kristy Ledesma
★★★★★
a year ago
Dan and his team continue to meet and exceed our service needs! We have a special needs bus fleet that is in tip top shape from his services! His crew is very communicative, patient, and they explain everything in detail! We appreciate them greatly!
Angelo Rocha
★★★★★
2 years ago
Not even joking, Dan's is seriously one of the best and most professional automotive and truck repair businesses in all of North Texas by far. I highly recommend you use Dan's for the most competitive prices and professionalism. Dan himself is such an incredible guy. Top notch is an understatement. He WILL work with you on making sure your baby (car, truck, rv, bus, etc...) is good to go.
Joshua 34
★★★★★
a year ago
We have been bringing our work trucks here for a while. It’s a very busy shop but Dan and his crew always go above and beyond to get even the most obscure diagnosis correct. Customer service at the front desk is always friendly and great at keeping us updated.
Nancy Gandre
★★★★★
2 years ago
Dan's Auto/Truck Repair shop did a great job fixing the air conditioner in my 2009 Infiniti G37. Dan kept in touch with me to let me know about the cost and the things that could possibly go wrong. My AC is working very well now. It's ready for summer!
Gregory Bohn
★★★★★
7 months ago
Dan is a straight shooter. I would highly recommend using him. If I lived in DFW I would use him all the time.
Jeff Kennemer
★★★★★
2 years ago
I have been extremely pleased with the service I have received from Dan's Auto on my truck repairs. He diagnosed and repaired problems that Christian Brothers Auto was unable to locate. I received timely communication during the repair process and a fair price for the work performed. I would highly recommend Dan's Auto for those needing auto repairs
Djuna Glenn
★★★★★
Edited 4 years ago
I have trusted Dan’s with my rv a few times and have never been disappointed. They are great at diagnosing issues. I always get my rv back in a timely manner. I have never felt that I overpaid for any services and they always call before doing any extra repairs. They are conveniently located in Arlington TX. I highly recommend Dan’s to anyone needing repairs as well as state inspections and preventative maintenance. D Glenn Oct 2021
Ross Anderson
★★★★★
Edited 4 years ago
I probably just had the most pleasant truck repair visit experience ever. Professional, courteous, quick, fair... Does it get better than that? **UPDATE from a year ago** Just took my Jeep in with a starting problem, expecting a new starter needed. Diagnosed with a loose wire only. Fixed and back on the road. Honest and great service.
Lank Rudolph
★
☆☆☆☆
Edited a year ago
As a customer I expect an honest service as advertised by a company... Dan's Auto is not honest in the slightest way. A wrecker took my truck there after breaking down in Arlington. They never once said it was going to cost money to figure out what was wrong with my truck but ended up charging me close to $300 just to get my pickup. When they finally sent me an estimate they stated my ecm computer was out the cost yo fix my truck: 3-5 grand... I took the truck back home to a trusted shop near my hometown in Stephenville Texas. While loading my truck Dan himself was entirely rude to my grandfather an elderly man of 70 years and my innapropriate to my girlfriend and I. When I got the estimate from my trusted local service provider I was informed that the only thing wrong was my batteries needed replaced and the line to my electric fuel pump had been disconnected. They tried to trick me into paying a substantial amount of money for a job that should have been no more than $200. Dan's advertises that they're Diesel specialists so there is no excuse as to the mis diagnosis on my pickup by that much. When confronted after I learned of they're attempts to swindle me they refused to refund my money and the main office man, Gilly asked if I had enemies... I guess Dan's is the only enemy I can think of. Please do not go here for your repairs or any other reason. This place is dishonest. I stand by my review
Roger Lopez
★★★★★
4 years ago
Dan’s entire team was professional, from the front office to the mechanics. When my 2007 international was ready to be picked up Chad the mechanic that worked on the truck, walked me step by step on what had been done and what I would need for the future. I really appreciate the time they took working on this truck since it was an older truck. Overall great experience.
