Dave's Truck Repair Inc.

Shauntay

★★★★★

4 months ago

Came in for a trailer washout and was treated like family! Wonderful staff and amazing service. They were fast, friendly, and did an amazing job! Will definitely be back and happy to support local businesses!!

Ismail Mohamed

★☆☆☆☆

5 months ago

Greedy greedy. I hope this message finds you well. I’m writing to share my recent experience to help ensure transparency for future customers. Initially, we agreed on a mileage cost of $5 per mile for a 5-mile distance, totaling $25. However, the final invoice included unexpected charges. The mileage was billed at $150, and the labor, which we initially agreed would take one hour, ended up being billed for three hours at $350 per hour, totaling $1,050. Additionally, the brake jam service, which was supposed to take one hour, ended up being billed for three hours, further increasing the final amount. I strongly believe in the importance of clear communication and agreement on pricing to avoid such surprises. Moreover, I would like to caution other drivers to avoid using your services in the future, as the lack of transparency and unexpected charges can lead to significant frustration and financial strain. Thank you for your attention to this matter. Just be wary here

Artie

★★★★★

6 months ago

We’re with Ballard Truck Center, and recently one of our customers experienced a breakdown in the Springfield, MA area. We reached out to Dave’s Truck Repair for emergency roadside assistance and they came through big time. Dave and his team responded quickly, got to the scene fast, and had our customer’s truck diagnosed and repaired efficiently. The communication was excellent throughout the process, and they treated our customer with the same level of care and professionalism we strive to provide ourselves. It’s not easy to find dependable service partners you can trust with your customers, but Dave’s proved to be just that. We truly appreciate their help and won’t hesitate to call them again when we need support in the area. Highly recommended for anyone needing reliable truck repair or roadside assistance in the Springfield region.

Truckin

★☆☆☆☆

3 years ago

Hello everyone and be careful where you take your truck nowadays. Had major issue with an engine, people are rude and unprofessional. At the rate of 175$ an hour it is better to go with the dealership and not worry about any of this. Came to tow the truck and my hood was open, someone was putting parts back together when it was parked and no-one supposed to touch it. Unbelievable.Here are some pictures.

Sue M

★★★★★

6 months ago

Excellent sevice on our class C RV! When we had an engine issue while passing through Springfield. They were able to quickly give us an estimate and then complete the repairs so that we could get back on the road the same day. Honest and friendly. We would highly recommend them!

Andrew White

★★★★★

5 months ago

These guys are the best ones! They helped me to deliver my load to the Walmart warehouse ! They fixed my fifth wheel foe free and let me go! Thanks a lot for them ! Now people can get fresh food in Walmart in time !

Sujay Sharma

★★★★★

6 months ago

These guys are quick and will do their best to get you out on the road same day. Tracey the lady boss is just too sweet!! I was over for a state inspection and the guy put on a federal sticker instead of state. Tracey took care of situation so all parties involved were happy. Will definitely recommend this place in the Springfield MA area

Gabriela Cuevas

★★★★★

a year ago

My dad’s truck engine broke on the road and it had to be replaced. He was directed to Dave’s. The shop was able to look and quoted for engine options. My dad decided for an used one, shop did the work within the timeframe they said. Once that my dad picked up his truck and was on a load trip, still in the area, engine started giving some trouble, he contacted Dave’s Truck and came back to the shop. They were able to fix the problem, Adam, the technician, was super helpful. Shop did not charge extra for this repair. Good customer service

Mukhsin Abdulloev

★☆☆☆☆

9 months ago

Scammers Scammers It’s the worst experience I’ve ever had with a repair shop completely unprofessional and dishonest. 0-star Stay away from them. Don’t come here they will rip you off. Avoid this place they overcharge and take advantage of customers I took my truck to this shop because I had a fuel leak. They confirmed that the fuel pump was faulty and recommended replacing it. After they gave me a quote for the work, which was very high (double price)$6453😖(new fuel pump $2290 rest labor-that crazy) , other shops could do same job for $3500. Decided to take my truck to the official dealership. However, when I informed them that I taking my truck to dealer. They said :If you take your truck back, you will need to pay $1,431 for the time we’ve already spent, and they trapped me in this way. In the end, I decided to leave my truck with them to complete the work. After the installation, I encountered several issues, and the job wasn't properly done . They should clean all lanes and fuel tanks from metal shaves, and dirt before install new fuel pump. I told them how it should be done but they ignored me. And they still did it their own way anyway.Before leaving the shop, I noticed that one of my tanks was filling up while the other one had a low fuel level. Fuel level was unbalanced. This happened because the lines and the tank valve were clogged and had not been cleaned. They tried to fix it, but nothing worked. They said that they had done everything they could. Even though they took a large amount of money in a dishonest way, they didn’t even do the job properly. I was forced to take my truck to another shop to fix the issues they caused. And lost couple thousand dollars extra because of them.

A. Lenore' Alexander

★★★★★

9 months ago

Great business that go to for a refrigerated trailer washout. Everyone who works there is awesome. Very helpful and professional. Washouts are thorough and odorless. As you prepare to depart this yard, allow one of their staff to guide you out. Don't allow your ego to cause you to make a mistake that can be prevented. It's a tight yard but worth it.

GetherDone

★★★★★

4 months ago

Thank you, Antonio for being professional and doing your job

Marijke Wilhelmus Rob Landman

★★★★★

2 years ago

We got stranded with our RV and had to wait for parts. The staff was so friendly and tried to help us in any way the could. The hourly rate is steep but they are generous with the hours they calculate! Thank you Jimmy, Mance and others

J. Curry Movin Weight

★★★★★

a year ago

One of the few honest and efficient companies!!! Changed my Freightliner alternator in less than an hour on a 4pm Friday walk in!!Tracy is the best!!

Jason F

★★★★★

Edited a year ago

2023 - Fuel leak at mechanical pump, impossible access, they got it done and my turbo sounds way better to, thanks Chris! 2024 - Engine pulled to seal up oil pan, terrible access, but they are doing it despite the knuckle dragger of a job it is. Appreciate owner himself taking his time to explain to me their findings and answering all my many questions.

Fleet Department

★☆☆☆☆

Edited 8 months ago

abs light diagnose = 500? what a joke. Appreciate your answer. Please try to understand your customers. We are small businesses struggling to make enough for living. You should be making 150$ diagnose fee in this market only

Mo li

★☆☆☆☆

5 months ago

Big liars, worked for one hour and charged me for 3 hours just because I signed their estimate paper. Just don’t

Brandon Gonzalez

★☆☆☆☆

a year ago

Brought truck in for transmission bolt missing with possible cross thread issues and last shop i got transmission in pa screwed the job up. They took my truck in on the 24th of dec closed at 12 ok np. Told they can look at it Thursday and get me an estimate on repairs. I come in Thursday 26th around 3 pm told they will look at it in the morning call with some estimates and possibly start repairs. Get a call monday with a quote of $8500 for repairs. My usual mechanic shop qouted $2800 - $3300 for exactly the same job. So obviously i declined repair at 7:35 am told they will write me up and invoice for what they've done so far. I ask wat was that exactly out of curiosity. He state he didnt know which is weird given that this call was supposed to come in friday and its monday he asked the mechanic and can clearly hear the mechanic say like an hr i said ok ill grab the truck asap. They call me back at 10:09 stating the price is $511.64 told it was 2.5 hrs of labor to look and spray brake clean on bolt holes. They the invoice didnt even say what they actually did to the truck but state what i told them happened and the repair i was looking for that i told them i need a qoute for to begin with. When i arrive guy ask if im an owner op i respond yes and he says that suck with that face of sucks that we robbing you on. I tell him it not that serious. He response it an expensive repair i said i dont think so. He ask this your only truck i say no that's why i know your prices is bull. They definitely made shure i signed everything lol. All in all. Wait for your mechanic and dont go to the faster repair shops because you'll out over $500 for nothing and a bs repair qoute. Only reason i went here was so i didnt need to rent a truck for two weeks waiting for my mechanic.