About Business
Diamond Valley Honda Service Department is a highly-reputable Car Repair service provider based in Hemet, CA. Diamond Valley Honda Service Department covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto body shop, Auto tune up service. With over 809 reviews and an average rating of 4.7/5, Diamond Valley Honda Service Department is a trusted name in the industry. Their presence in Hemet, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Andrea Osorio Rivera
★★★★★
a year ago
This Honda may seem unassuming but this is the place to go!! After trying the Corona and Temecula service deps, I think I have definitely found the right place to go now! If you’re looking for the someone who will answer all your questions and give you the best deal, Brandon is the go to. He was patient with me and worked with our time limit since my sister cant be out long due to her disability. So kind and go us out fast with the best prices around! The Diamond Valley Honda is the place to go with exceptional customer care and reliability. The theater room is also a special surprise with comfy seats and a huge tv! My dad loved passing the time in there!
Josh Delgado
★★
☆☆☆
6 months ago
Woman at front desk was dismissive and seemed like she didn't care about my concerns. I brought my car, 2025 CR-V, in for a noise I was hearing as I accelerated and slowed down last week. They said they fixed it, but I continued to hear the noise so I brought it back in today for an appointment at 8:30 am. I let them know that I hadn't noticed the noise yet this morning and she told me they can't do anything and then said bye. After I left, on my way home the noise returned and I have been hearing it the rest of the day as I drive. Basically bad customer service, unwilling to even look at my car.
Isis Haroun
★★★★★
a year ago
"I was completely satisfied with my recent Honda servicing experience. Liliana Mendoza provided exceptional customer service, demonstrating professionalism, clear communication, and attention to detail. She made the process smooth and stress-free. I truly appreciate her dedication and excellent service!"
victoria roberts
★★★★★
8 months ago
Where do I start? God is amazing, I'm so grateful for Hemet Diamond Valley Honda, they're amazing. Shout out Service manager and it's crew, also the sales manager. I'm forever grateful for everything. May my Father God bless all of you guys.
KEMO K
★★★★★
a year ago
Danielle is absolutely wonderful and provided excellent customer service. She listened to my concerns and addressed all of my Subaru needs. She and her team took great care with my Model R and I will definitely be back the next time I need service. Thank you Danielle
Sevan Kaltakdjian
★★★★★
a year ago
Amazing service and very polite interactions at this location. I feel very comfortable at this Honda and really appreciate their team’s help. Also shout out to Eric who helped me with a maintenance issue in under 30 minutes! He was really sweet and caring!
guadalupe flores
★★★★★
2 years ago
Hello, after going to the service department for my car I was greeted by Ulises; the amount of professionalism was very pleasing and I had informed Ulises about my car and he was happy to assist me with a beautiful smile on his face. Ulises had gone above and beyond to make sure that everything went smoothly and efficient. He has the capacity to go in depth about any questions one may have and is very respectful and has the patience to back it up. Will definitely be coming back just for his outstanding customer service. What an amazing #helpfulhonda employee. Thank you Ulises 😀
Jonna Hackler
★★
☆☆☆
a year ago
Angela was very nice. However your service department is extremely overpriced! Pricing windshield wipers at $300 is absolutely ridiculous! That’s not even what I went there for. If wipers are that overpriced I assume your marking everything else up too’. Also I heard from a previous employee, your employees get a bonus for everything they sell! We won’t be back
Carie Rivera
★★★★★
a year ago
I’ve always had a great experience at Diamond Valley Honda in Hemet. The service department always gets the job done! I had an issue with my air conditioner and the technicians found a leak and my car is now fixed and flowing with good COLD air. Very friendly and knowledgeable staff, Angela and Mike were great. Thank you 😀
T R
★★★★★
Edited a year ago
Kind and friendly staff when I showed up unannounced to get my vehicle checked. Good hosting and offered a nice lounge and snacks. After everything was solved . They were even able to lower the cost from its original price and on top of that! They game it a finishing touch and washed my car. So I’m very grateful and pleased. Will be coming back for future dilemmas to be solved. … but it’s unnerving to hear from the sales department. When I went in for an appraisal. They tell me my car deployed its airbags and now now the value drops significantly low. Then to follow up with a ( we don’t know how safe your vehicle is ) moments after looking at the paperwork. I seen that the paper states the car had its airbags replaced already. By Honda. So hearing something like that from sales as a potential customer. Do you have any idea how bad that implies? As if , I shouldn’t count on Honda Services to work on my car when I have sales telling something that means I’ve been wasting my money for proper services.
Ku An
★★★★
☆
2 years ago
First time using this dealership for service. Overall I’m pleased. Rate 4 stars due to having an appointment but told it’ll be 3 hr wait for simple oil service but pleased they offered shuttle services. However one thing that was noted on inspection said wasn’t working but it indeed worked so I didn’t feel 100% that technician filled out form correctly
Nichol Rodriguez
★★★★★
a year ago
Danielle is absolutely amazing and provided excellent customer service. She listened to my concerns and addressed all my honda needs. Her and her team took great care handling my Type R and I will definitely come back next time I need service. Thank you Danielle and Diamond Valley Honda.
Brittany Roberts
★★★★★
a year ago
Although I arrived for my vehicle service on the wrong day, I was able to be squeezed in. Danielle E. explained well, my vehicle's service and recommendations. I always feel confident and appreciative of the service I receive. Thank you Danielle and team!
Victoria Giddings
★★★★★
Edited 2 years ago
Jesse was great to work with! Awesome job by the mechanic(s) as well. Thank you!
Michael McAnderson
★★★★
☆
a year ago
Very professional. I like the video of findings they send as they work on your car. The waiting area is very accommodating. Free coffee and some snacks as well as plenty of vending. Not to mention, they have a mini theater for public use as well.
Eduardo Estrada
★★★★★
a year ago
Great customer service and awesome waiting area. Staff is friendly and helpful. Also learned of a few things that require more attention and repair thanks to there thorough inspection while taken in for an oil/filter change.
Jerome Mueller
★★★★
☆
a year ago
Today was my first service at Diamond Valley Honda. I was greeted with a friendly attendant Danielle who was thorough with my 21 Accord while it was in for an oil change. Everything went in regards to Danielle. Would highly recommend her. The experience would have been 5 Stars, but the following morning discovered oil in my driveway. Double checked that everything was tight, but apparently spilled oil during the filter change was not cleaned up.
Julie S
★★★★★
2 years ago
They were very nice took care of what was needed. They did not say anything about possible bubbles in the tint so when I picked my car up after they had it 4 days. On the day after I picked it up I noticed bubbles in the tint. I called and the gentleman explained it can do that up to 3 days after. He checked to see when it was done and since the day i called was 3 days after they immediately set an appointment for this coming week to check it out and fix the issue. The service department just like every other dept I have dealt with at Diamond Valley makes sure you are happy and taken care of. What more can you ask for when you are buying a brand new car than everyone doing everything in their power to make and keel you happy. If I buy another car years down the road I'll be back and tell everyone I run into to go here.
Willie Moore
★★★★★
a year ago
When I brought my car in to be worked on the Service Advisor Angela Gagliano was very helpful and reassured me that she was there to make sure that all my needs were being met. My experience with the Dealership from the purchase to the work on my car had been fantastic.
Lorenzo Razo
★★★★★
a year ago
Ulysses was my service rep when I got there. He got me checked in right away. The technicians knockout my oil change and tire rotation really quick. Keep up the good work.
