Discount Tire

Christina Boykin

★★★★★

2 months ago

I kept losing tire pressure so I pulled in for a free air check and it turns out I had a screw in my tire. Logan helped get me back on the road quickly and I can't recommend him highly enough. He was friendly and patient, explaining my options clearly. I never felt rushed or pressured to buy anything I didn't need. 11/10 would work with Logan again!

Alex Hames

★★★★★

3 months ago

I've used this discount tire location a few times now. Each time has been legitimately good - good front of house service, good texting alerts system, and so far always a good outcome for our vehicles. They use Tire Rack as a backend now after the acquistion which is great too. Whether by appointment or walk in, I have yet to be disappointed by these folks.

Andres Leon

★★★★★

2 months ago

Juan really went above and beyond to help me get the right tires for my car. I truly appreciated how everyone there greeted me with a smile and a genuine welcome. Even though I may be moving down south, I’ll always come back here for my tire needs. Thank you, Juan, from me and my family.

Christopher Goodspeed

★★★★★

5 months ago

I really enjoy this Discount Tire. Every time I go, everyone is extremely helpful and they never push me to buy something I don't need. Plus they thoroughly explain all of their recommendations after inspection. I highly recommend booking an appointment online or using the app. The place is pretty busy, so dropping in means you may be waiting for a while.

Stu Mattingly

★★★★★

2 months ago

Mark and the crew are very attentive to every customer coming thru the door. Even with the current mild window replacement, the crew goes out of their way to give the best experience of tire service as possible! Thank you team!

Marian Shipley (Mo)

★★★☆☆

Edited 4 months ago

EDIT: They were very proactive in finding a solution for the unfortunate situation. I appreciated that they took my complaint seriously. Thank you Mark for taking the time to hear what happened and trying to help while I was so far from your location. Original review I almost never leave bad reviews but their poor service left me stranded TWICE, once in the middle of nowhere. I originally went earlier this month because two of my tires were leaking. Austin went and looked at my tired and said yes, I did need two tires replaced. They replaced two tires but NOT one of the ones that was leaking (and therefore having me pay to replace a tire that I did not need/want replaced). This resulted in the remaining leaky tire becoming flat. I went back again and Austin and other employees didn't acknowledge the mistake. They made me wait over an hour then scheduled me to come in another day. I went in a few days ago and told Aurelius what happened and he apologized and said they would cover the cost of the new tire of they were unable to repair it. After checking the tire, they said they were able to repair the tire and I left without a bill. However, I noticed my tire pressure alert was still on. I (wrongly) assumed they had just filled it slightly less than 40 because this has happened to me at several locations. Just a couple days later I got stranded with a flat in the middle of nowhere. The same tire they said they had repaired. It is still leaking, I am stuck across the state and now have to figure out how to pay for a new tire when I bought two new tires to prevent just this problem weeks ago.

Riley Cotton

★★★★★

a month ago

Great experience with staff, very friendly and prompt to help out all customers that were there. Went in for a repair on the tire which they did for free and was flawless. Vehicle was out in 30 minutes. Very clean inside.

Shannon Rowan

★☆☆☆☆

2 months ago

Scary place. They have wires and ceiling panels hanging a above where people sit. Completely unsafe. They don't care. Greedy business. I told them a d the response who cares. When ask for owner number, guess what he dosent have one. Right. Do business elsewhere. In 20 years. This shop has gone way done. How about lowering your prices or giving employees a raise instead of doing g a second remodel months after the first. Shame on you discount. Do better!

Laura Commers

★★★★★

4 months ago

Recently purchased snow tires for my car here. I had prompt, courteous, and professional help from Deandre and Isaac. I didn't catch name of young man who checks tire pressure but would tell you I have been coming here for several years and always had excellent service. It's the only place I go.

Dan Bartell

★★★☆☆

4 months ago

Spent nearly two hours and two trips for 15 minutes of work. Booked online (which is supposed to give a faster turnaround), yet it still took over an hour. Then I had to return to the shop after leaving, as the center cap of the rim was left off of the right front tire. Waited an additional 10 minutes for this to be remedied. Got a reasonable price, but only after they price matched a better price that I found elsewhere.

Chris Cravens

★★☆☆☆

5 months ago

I’ve always gotten my new tires at discount tire for the last 10 to 15 years. I think they’re great. This time they ordered the wrong tires and that was problematic to my schedule. When I came back, I waited for over two hours and they never even got to the vehicle and I had to leave because I had another appointment. On my third visit, they did the tire installation in about an hour or so. I like discount tire, but this time I was a little disappointed in a few items. I will continue to shop there.

Janel Campbell

★★★★★

3 months ago

I went there on recommendation from my son he told me they do free tire repairs. He knew I didn't have the money to deal with it at the moment. So I took my car in and they weren't able to fix the tire because it was old and it was starting to spilt which is why there was a slow leak. Poor Isaac tried to sell me a tire. I'm just to broke this time of year and after losing my husband money has just been to hard to come by. But Isaac went above and beyond the call of duty. He did me a solid for sure. I wished I could've tipped him . However I was planning on soupin up my car once I get some money I have been waiting for. So I believe I will be coming back to see Isaac for some new rims. and tires. Thank you so much Isaac you don't know just how much u helped me. I sure do appreciate u

Alisha “Peach” Stephenson

★★★★★

6 months ago

I can not praise this shop enough! They are incredible. To say they go above and beyond for their customers is an understatement. I wish other businesses followed their customer service and care theory. To all the employees at this Discount Tire, a great big THANK YOU and you have made a customer for LIFE!

Jessica Seiler

★★★★★

7 months ago

I had a back tire with a slow leak and arrived at the end of the day (after 5pm). I was fully expecting to have to leave my car overnight and pay for a repair, especially as a new customer. I was professionally greeted at the door and checked in. I was able to pick my car up 45 minutes later with no charge. Very pleased with the service here today.

Dennis Belz

★★★★★

2 months ago

Casey found problems with my tires that were a year old and made my vehicle safe for my family. Great to have employees that can see problems and correct them. I appreciate the great work done with this.

Nick H

★★★★★

5 months ago

Fast, friendly and professional. The sales person was thorough and thoughtful when going through options for new tires. The team kept me informed with updates while installing. Later in the year they fixed a flat caused by a screw and even put the spare back in the trunk. Thanks!

Amanda Jensen

★☆☆☆☆

8 months ago

I went into repair a tire that had a nail in it and they told me the nail was on the shoulder of the tire and that I needed all 4 new tires replaced. I then went to a ma and pa tire shop off main and they told me the opposite and said it wasn’t on the shoulder of the tire and it’s completely repairable in which they patched the tire from the inside and It’s working perfectly. Moral of the story discount tires is out to just get your money so always get a second opinion.