Discount Tire

Ronald Byerley

★☆☆☆☆

3 months ago

50 minutes after my scheduled appointment time and they still have started on my vehicle. They have signs that promise if you purchase and schedule online, your waittime will be less. According to their tracking system they should have been done 5 minutes ago. What’s the point of making an appointment if the store clearly has no intention of honoring it? There was no apology, no sense of urgency, and zero respect for my time. Staff acted like keeping a proactive customer waiting that long was completely normal. I rearranged my day to be there on time, and they couldn’t be bothered to do the same. If you value your time even slightly, go somewhere else. This location treats appointments like suggestions and customers like an afterthought. I won’t be back, and I’ll be telling friends and family to avoid this place as well.

Tyler Roach

★★★★★

2 months ago

By far the best tire shopping experience I’ve ever had. The entire staff was so helpful and had my best interest the priority. I never felt pressured into buying new tire (they actually tried to have me repair a tire vs buying a new one to help me save a dollar). Jose made sure I was getting the best deal and really helped me understand what was best option was. I will be a lifetime custom and will refer all here.

Leigh Feyler

★★★★★

3 months ago

Andrew was very helpful. Had an appointment at a different tire shop and was informed it’d be a 4-6 hour wait. Came to discount tires and got in fast. The staff is so nice and helpful. Definitely grateful to be driving back to the mountains with snow tires today!

Matt Dahl

★☆☆☆☆

a month ago

Came in for a free tire pressure check with my company vehicle had 4 or 5 people standing around asked each one how long it would take for a pressure check and had all of them say the front desk would come out within 5 to 10 minutes and I waited over 30 minutes asked again to the few people doing much of nothing and still said again it would take just 5 or 10 minutes waited another 15 minutes no help service here is not as good as I expected it to be truly dissatisfied with this location people standing around doing nothing that refused to help me, finally someone came out and looked and said I had low pressure and definitely needed it refilled then they didn’t have the right equipment to fill the air in the tire what a waste of time

Raul A. Ocasio Gonzalez

★★☆☆☆

a month ago

Went there with my 17k miles new truck, and they told me the tires were very low and I should get 4 new tires.. Every time I have been there they always make a story to make me think I need 4 new tires ASAP. Their service is good but I would never trust their advice.

Glenn Weadock

★★★★☆

3 months ago

Nice people and good service considering how busy this place always seems to be, BUT do buy a good gauge and check your tire pressures after you get service here. My car specifies 41psi, but all four were way off - 47psi - after a recent visit for new tires. This has been an issue in the past as well. Important for a tire store to get the pressures correct!

Geoff Foster

★★★★★

a month ago

Having been using Discount Tire since 1997, service is always very timely and fast. Staff is also very friendly and very professional and the is location also is top notch. Will recommend to friends and family. Thanks again Discount Tire!

Andy

★★★★★

4 months ago

I went in since my tires had a leak. The appointments were weeks out but I walked in and they saw my right away same day. They honored the warranty I had on my tires and fixed the issue. Walked out without paying anything. Will come for sure and I recommend them to everyone.

Dale Glover

★★★★★

5 months ago

Went there today for the first time. Greeted as I came in the door by Edgar with a smile and a handshake. Every step of the way the customer service was outstanding. I sat in the lobby for about 40 minutes and observed every employee delivering great service with enthusiasm. Someone has hired great people, trained them well, and set the tone. Hats off to the management team and to a great group of employees.

Charles Dunn

★★★★★

4 months ago

They have always treated my right and provided a great experience. I was especially impressed with the service provided by the team that replaced the tires on my Dodge Viper. I was a bit nervous, but they took the pressure off and did an amazing job. Thanks to everyone involved!

Steve

★★★★★

a month ago

Zander and Colin did a great job! Ordered wheels and tires over the phone. Zander called me when everything arrived and promptly scheduled me for that day. In and out in 30 minutes, great work!

Marc Adrian

★★★★★

3 months ago

The staff at this location is stellar, particularly the Assistant Manager Andrew Cohen. He provided absolutely above and beyond service and thank to him, I shall be sure to return and refer many others to this location. He absolutely demonstrates all the qualities of an effective and efficient team leader, and I can only imagine how well a location would function under his leadership. 11/10 experience! Thank you

Nick Birukevich

★★★★★

3 months ago

I made an appointment which I had next day. I came and was met by a nice guy who explained what they were going to do and how much it could take. When the problem was fixed they texted me and got my car fixed. The guys are professionals and nice. No doubt I will come to this shop again if I have a problem with my tires.

April Andrews

★★★★★

5 months ago

I had a flat tire and called ahead to Discount Tire. Even though they were very busy, Zander went above and beyond to help me, from my first call to when I picked up my car. He was professional, kind, and incredibly helpful throughout the whole process. I’m so grateful for the service I received. Discount Tire is lucky to have Zander on their team!

Tim Peterson

★★☆☆☆

4 months ago

The technicians in the shop are very un professional. Cussing loudly, goofing off, yelling at each other. They also lack attention to detail. My truck pitched ALL the wheel weights on my way home. I can see where the tried to stick the weights on. I know my inner wheel is a little dusty but they could have taken a few seconds to just wipe a clean spot and it would have been fine. They just don't care. Ill be going to Les schwab from now on.

E Pod-Stein

★★★★★

2 months ago

The staff at this location were super helpful and went above and beyond to make sure I could get a giant trailer in and out of the location for my tire installation. It also was a surprisingly quick appointment and really could not have been smoother.

Joshua

★★★☆☆

5 months ago

I like this place but in my last experience I do feel like they took advantage of me. I went in to get my tpms replaced and was told my two year old tires were on the illegal tread zone but not shown. Now it’s my fault for not asking to see where they got that measurement from but when they said illegal it kind of shook me. I understand they want a sell but everyone is hurting for money right now. In the end it’s my fault for not asking for further explanation or being shown first hand but I still think it’s rather sneaky to say they’re in the illegal zone.