Merrill Auto Electric

Ethan Gorham

★★★★★

6 years ago

Very quick and very pleasant experience! The guys I dealt with were very nice and very helpful. Not at all pushy, intimidating, or condescending as some shops can be. I think the cost was reasonable but i am not an expert- I included a cost breakdown at the end of this review so informed parties can judge for themselves. In any case, I walked away feeling good about the whole experience and will go back to this shop for work I need done in the future. Scenario: Brought my manual 05 Ford Focus in on Monday just before they closed and it was ready to be picked up Wednesday morning. I brought it in primarily because I suspected my alternator and possibly battery was bad, which they confirmed by testing before starting work. I was pleasantly surprised to find out they do alignments too, which I had been meaning to get done, so I had them do that too. While doing the work, they called to tell me about a couple of other things they noticed (noisy water pump and leaks from the axle bellows) and were very forthcoming and realistic about how urgent (or not) each was- not pushy at all. I had them replace the water pump even though they said it wasn’t urgent just because I am sick of working on my car and don’t want to mess with it again anytime soon. Total work done and cost breakdown (note, I rounded these to the nearest $5) Alternator and battery test: 65 flat rate New alternator and install (Again, alternator is in a tough spot on my car, which I know to be true because I looked into doing it myself, so the labor on this may be more than on other vehicles) Labor: 290 Parts: 320 New battery and install Labor: 25 Parts: 150 New water pump and install Labor: 190 Parts: 95 Realignment 90 flat rate Oil change 40 flat rate Total cost: $1300 Total time: 1.25 days, i.e. two days with rental car ($50)

Debbie Hammond

★★★★★

11 months ago

Fantastic service, great mechanics, friendly staff. They keep our four old vehicles running in tip-top shape.

Sheryl Harrington

★★★★★

Edited 4 months ago

I love this place. Good prices and helpful staff. Update 11/26/25 Another reason to make this business part of your trust circle is that they are here for you. I had an emergency with my tire super low when I got off the highway. I made a call to see these wonderful folks who took care of my tire, pulled out the nail, and got me on my way. Love them.

Gabriella Jade

★★★★★

3 years ago

The people are extremely friendly and very helpful! They kept me informed about everything they were doing to work on my car. They've got my business for a long time coming & I highly recommend them.

Mike McKeen

★★★★★

2 years ago

I called to inquire about an issue I have converting an '02 Tacoma to LED lighting. Art answered and visited with me at great length, while relaying his personal experience. I sincerely appreciate his honesty and patience in answering my questions. You talk about 'Good ol Fashioned Service' ! Art is the BEST! Thank you Merrill !

Karlee Preston

★★★★★

7 years ago

I took my car in yesterday as there was something wrong with headlights and tail lights. Art and everyone at Merrill were awesome. Art kept me updated and handled everything with ease. This was probably the least stressful auto shop visit I have ever had! I was able to get everything fixed for a reasonable price and within great time!

JOY Finzzuti

★★★★★

4 years ago

The boys at Merrill are awesome! They always take care of me and my family. They do great work and treat us well. Prices are fair, I never feel ripped off. They do their absolute best to take care of our aging vehicles. Highly recommend them for your automotive needs.

Christian Ganem

★★★★★

6 years ago

I was in desperate need of new tires. Which had to be ordered. A snowstorm had me stuck in town an extra day. They were able to bump my appointment up 4 days. The total was far less than I expected and the service second to none! I look forward to using them for all my automotive needs. They're also a great group of guys!! Very kind and welcoming.

John Ter Meer

★★★★★

5 months ago

What an amazing business!! This is how businesses should be run. Great owner and staff!!

Daniel Morgan

★★★★★

3 years ago

These guys are superstars! They go above and beyond every single time. I'm a delivery driver and I use my personal vehicle for work so I end up with a lot of wear & tear. This is a solid team with service that goes above and beyond, fair prices, and great results. I've never felt more confident with my car maintenance. On top of everything else, this is a family-run shop and it absolutely reflects in their business practices. There are several shops in close proximity and I highly recommend them over everyone else I've tried.

George

★★★★★

3 years ago

My vehicle's brakes started to squeak, so I took it on down to the shop and paid a good price. The front desk service was very welcoming and respectful. Would recommend giving them a try.

X Lopez

★★★★★

3 years ago

They definitely know what they are doing highly highly recommend it to friends n family.

joshua coraci

★★★★★

2 years ago

Zack and the team at Merrill were 6/5 stars. Excellent service but just as good if not better human beings. Thought my power stealing was out but after a diagnostic test the team was able to get me taken care of with a much less expensive repair. Highly recommend, check them out, I’m confident they will take care of you!

Andy W

★★★★★

a year ago

These guys are very professional, fair, accommodating and quick! That's all you can ask for at the end of the day. A full service auto shop for oil changes, air conditioning, wheels, tires, engines, electric, and everything in between. A great example of how to properly run a small business with quality work, and I won't go anywhere else.

Ronin A.

★★★★★

5 years ago

The crew here knows their stuff when it comes to electrical issues. I had a fender bender with my 2005 Aucura TL and assumed my battery draining had something to do with my front passenger side headlight out, leading to a short that was killing my battery if I didnt drive it everyday. They checked the voltage and integrity of the battery and cables, and asked if I wanted to replace the battery because it may be a factor in the bad (voltage) reading. I said yes, and I agreed to have them replace the battery terminals and fix the grounding cable. Ever since then, I can leave my car not driven for days and there is no problem! No more having to disconnect my terminals every night and connect them whenever I need to drive my car! In addition to being very knowledgeable in their specialty, these guys are friendly, respectful, and they wear masks and have hand sanitizer available. Any further electrical problems I am definitely coming back here. Support local, help keep them alive during this time of covid and shutdowns. Thanks so much for your help!

Nick Berlin

★★★★★

a year ago

Art, Zach, and the rest of the team did an amazing job of replacing the instrument cluster and front blower motor of my 2008 Ford Econoline. From beginning to end there was impeccable communication of cost and timeline. I feel I was charged very fairly for amazing service and I’ll be coming back for any more service my van requires (electric or otherwise!) 10/10

Julia Murphy

★★★★★

5 months ago

Amazing service! So nice to finally have mechanics that are trusted. I will keep coming back!