Discount Tire

Rachel Alber

★★★★★

4 months ago

So thankful for John's kindness yesterday when my mother-in-law and I pulled up, he walked out to help us, he is incredibly thoughtful and caring. I'm truly grateful for this young man, he also helped my mother-in-law to my car, I'm thankful for individuals like John.

Tucker Porter

★★★★★

3 years ago

I had a great experience at this Discount Tire. The staff helped me get all the wheels and tires I was looking for, which came in about 6 weeks early! Once in, they were able to get me an appointment right away and got everything installed very quickly. They did great work and were thoughtful when placing my spare and old wheels in the back of my Grand Cherokee. Absolutely love it!

Deb Brewster

★★☆☆☆

7 months ago

Max was very courteous and professional. However, I specifically asked for the spare tire ( the donut) be stowed back where it belonged. Max included those precise instructions on the work order. And yet I discovered later that evening that this was NOT done! I currently have a slipped disc in my back and cannot do this myself. So now that I am back in Payson I will have to find someone, and probably have to pay them, to stow the spare tire back in it's proper place. I still need to replace two more tires. Will I come back to Discount Tire? I'll have to think about it. If I do will I go back to the same location? It was a simple request. Yet it was more important to get the job done and out the door so the next job could be started. Truly disappointed!

Ronald Ore-Giron

★★★★★

a month ago

Great job . Changet my tire fast. Very good customer service wow. Good Managers. Love the store.

Al Rocush

★★★★★

5 months ago

Discount Tire has repaired several of my tires as well as provided replacements and I have always been very satisfied with their service, pricing and helpfulness. I recommend them to anyone needing tire repair or replacement.

K N

★☆☆☆☆

9 months ago

I have my scheduled appointment here at 8:30 to get the tires replacement now is 5:25pm they said tires are in place to install…. I have to wait for the next 1 hours or more to get tires replace. Dont waist your time here and discount tire services getting so poor. I wont be back and good by discount tires services staff name kyle and Max have altitude so bad. 0 customer service here.

GD TLDS

★★★★★

5 years ago

I purchased my tires here for one of my vehicles. The price was right. But what is surprising is the superb customer service and excellent regular maintenance. Today went to get my tires rotated. PRO TIP: call ahead to make an appointment for maintenance/tire rotation. I was greeted and taken care of by Dan. Excellent service at this location.

Nick

★★★★★

4 months ago

Discount tire took care of my BMW i3 tire under warranty as promised at no cost.. After driving on new tires purchased at discount tire for a few weeks and getting a flat tire these guys were happy to help. I would recommend Discount Tire Gilbert, honest business for sure!

william binder sr

★★★★★

3 months ago

I’m sure my experience at the Ray Road and Val Vista could have been better than it was. However. I don’t know how….everything was perfect and went off without a hitch! I came in originally with concerns that my tires were wearing out prematurely even when sooner than regular recommend mfg care. My concerns were heard and addressed without hesitation. I’ve purchased all my tire needs since 1978 and will continue to do so!

Kate Huso

★★★★★

2 months ago

I could not be happier with this location! I was helped by Don when I expressed concerns with my tires and he informed me of the risk I was taking driving on them! I never knew. Never once did I feel taken advantage of or manipulated with sales tactics. This location truly cares. Thank you again to Don for giving me peace of mind!! Not sure what they pay those boys but it definitely needs to be more.!!

Paul Fischer

★★★★★

3 months ago

OUTSTANDING SERVICE from one of their associates by the name of "Max". He is the star of the show there...! Always respectful, friendly and understanding of my needs. He takes his time and finds the best deals on tires. Otherwise this shop is usually "3" stars, just for the fact that when you go there to have your tires aired up, they usually leave off at least "1" valve stem cover.

Samantha Tieman

★★☆☆☆

3 months ago

Went here today as I got a nail in the tire and needed a patch. Guy tried to tell me the tire with a nail was at a 4, the one on the other side was a 5 and the two fronts were 6's. I said I just went to Subaru 3 weeks ago and they said the backs were 7's the fronts were 8's. He said no I have been doing this for along time and this is accurate this one is a 4. I even said I went to another discount a month prior (got air refilled) and they told me different numbers as well. They did the patch but I didn't like that they are trying to upsell tires when they are not needed. Had my husband check the tread depth when he got home. Fronts were both 8's and backs are both 6's.The one he said was a "4" husband checked in multiple spots. all read at 6. I just bought these tires from Discount in 2024 and haven't put many miles on it since that point. Think twice and double check your own tread before trusting these guys and I will be using a different company next time for tires which is a shame because I have been using this company for tires for 15+ years. Only reason they get a 2 star is for the tech that did the patch.

Katarina Kearns

★★★★★

5 months ago

I was so happy with my service thanks to MAX! My dad brought my car in to get some tires replaced and Max was extremely helpful and really hooked it up for us by staying within my budget! I appreciate it more than you know!!! Incredible customer service and the work was completed in a timely manner after being a walk in. If I ever need more tire services, I will 100% come back to this specific location. Thanks again!! :)

M Cervantes

★★★★★

2 months ago

I buy my tires at discount tires, but this location goes above and beyond always. The young technicians are very helpful today I went in because my car’s tire pressure Light cause my car to stall with no tire issues issues present . Luckily, this location was open. I went in close to closing and Benjamin helped me do a manual Reset to clear the issue. He certainly helped give me peace of mind for tomorrow morning’s drive to work. Thank you, Benjamin and team !!

Susan G

★★★★★

2 months ago

When in today to take care of a tire leak. Tires are the original on the car, and it could not be repaired due to age. They replaced the tire at a fair price. The service from all the staff and the management was great.Friendly courteous and professional. I would definitely recommend. Thanks Lawrence and Susan

Daniel Brehony

★★★★★

3 months ago

As soon as I first saw this Discount Tire location at Val Vista and Ray for an air check 18 months ago, I could immediately tell this was a well-managed, well run shop. ALL employees are clean cut and professional looking and totally focused on the customer and doing the best work they can do to fulfill customer needs. No slacking and looking at their phones every 30 seconds- not this team! I’ve been using Discount Tire for well over thirty years, but this location is by far my favorite and I will keep coming back! Well done, keep up the excellent work!

Ken Nguyen

★★★★★

a month ago

I came in for a tire rotation and balance my Nissan Juke and the experience was excellent. The staff was very professional, attentive, and genuinely helpful. They took the time to explain everything clearly and did not try to pressure me into buying new tires, which I really appreciated. Best of all, the service was completed completely free of charge. Honest service like this is hard to find. I highly recommend Discount Tire and will definitely come back again.