Walmart Auto Care Centers

Karen

★☆☆☆☆

9 months ago

Been waiting going on 2 weeks for tires, 1st time around was never told there was a delay, so I showed up for my appt. Now I finally get an email and they don't even know when they will be in. Keep in mind I paid for these already. This last Saturday when I was there, and told that my tires weren't in, they said they were held up in California but on way, should be here Monday 6/23. Guess what no tires. I tried calling, no one answers. Worst ever

El Dario

★☆☆☆☆

3 years ago

So I came here to get my tire sensors replaced. I called ahead to see if they had them in stock and if they could do it. They stated yes to both. I go and after 2 hours of waiting, they tell me the car is done and they couldn't do it. That their system is new and updates all the time, but doesn't recognize a Genesis Sedan. Good prices, but expect disappointment!

Alexander Bosko

★★★★☆

7 months ago

Fast service for early morning in and out for battery replacement on 7/25/25 for VW Golf. Last year in 2024 tires done on 2014 Focus, no issues.

Kurt Brooks

★☆☆☆☆

5 months ago

Worst service ever.. 3 1/2 hours to get tires balanced and rotated.. Don’t use these clowns

Chandra

★☆☆☆☆

a year ago

Had terrible experience during new tire installation and staff lacks the necessary knowledge and competence required for the job. Not only did they failed to follow through with what they promised, but they also created imbalance in my vehicle that could have serious consequences. Denied to fix that. AVOID THIS PLACE!

Taylor Morales

★☆☆☆☆

8 years ago

Waited three hours for an oil change (they told me it'd be no longer than an hour). They kept saying it was because they were short staffed when I checked in each hour. If they would have stated from the beginning it would be a long wait, than I would not have waited & wasted my day. Ended up cancelling and leaving after they hadn't done anything except move my car in so I could not see it to check the progress. Don't waste your time here!

Allenz Mollino

★☆☆☆☆

a year ago

I brought my own engine oil and filter element, but it seems that they are not very honest. It is strongly recommended to do it under visual observation or go to another place….

Mouse O

★★★★★

Edited 4 years ago

They seemed to have a new person at the counter so I had to wait a bit to let them know what I was there for. But once I talked with the right person I was instructed where and what I needed to do. They let us know where to leave the car and sent us on our way. Got called our car was ready within an hour. Not bad since all the bays were full when we left, not to mention the car I left had 4 flat tires and no battery and needed an oil change. They weren't kidding when they told us not to worry, that they'd get it where it needed to be.

Greg Delong

★☆☆☆☆

2 years ago

Do Not Waste Your Time Like I Did. I got there at 6:45am knowing they open at 7am to be 1st in line which I was. They did not even open their doors until 7:15am. Observed the techs getting to work at 7:10 & 7:12am. Finally got checked in at 7:20am and went to walk around the store, came back at 8am and my car had not moved, I observed the 2 techs both working on a car that got there at 7:20am. I went and asked the man Robert at the counter what was going on and he had no clue. Got my car and drove to the Walmart in Mesa and was done in 20 mins. The Walmart on Market St. in Gilbert is a joke.

Keithen Carter

★☆☆☆☆

2 years ago

Got my truck towed there because I had a flat. Off the top Alan said that they don't have my size tire . Okay I was like can you order them? He was like its going to take a week to get them. Woww !! And this is a tire shop. Poor costumer service Didn't try to help me find one or even put my spare on. Lazy ! So I changed my tire myself in front of them. Then asked for a oil change. Then the guy was like , I don't think we have a oil filter for that. Woww Walmart! From now on I'm going to Discount Tire. You just lost a loyal customer!

Alexa Herrada

★★☆☆☆

3 years ago

I showed up at 7:10am to get new tires put on. There was 1 car getting an oil change so I expected my car to be done in about an hour. No, I didn't even get a text til 815 saying they had started on my car. Which was annoying because they had no where to sit and wait. I had already done all my shopping by then so I went looking around , got tired of waking so sat in the pharmacy chairs for a bit. Then at 930 my car was finally ready. I was please with the service just not how long they took and that is why I went as soon as they opened to avoid the long wait. Next time I will just drop off my car and pick it before the close.

Lee Carl

★☆☆☆☆

4 years ago

Imagine all the things you hear and hate about Walmart and then expect about 1000%! LAZY AND INCOMPETENT does not begin to encompass the complete ineptitude i experienced. I was told my car was too low to fit in their lift so they could mount new tires I had already purchased at which point I explained that they could just use a floor jack like discount tire does to change thousands of tires each day. They responded that it would take over 3 hours to do the tires that way, amazing right?!?! Please keep in mind we are taking about 4 small tires here. No matter what the price not worth it all even going to this place horrific, imagine if I asked them to do something hard like changing oil or something 😂

Jeffrey McBride

★☆☆☆☆

7 months ago

Been trying to reach the auto center for 25 minutes. Departments pick and don't say anything, and when they finally say something they end up hanging up on you instead of transferring you.

Ryan D

★☆☆☆☆

3 years ago

Came here a week ago to get oil change. Said it would take 15 min after an hour I asked when would my car be going in . They lady said it was done. My car never moved out the parking spot. They either lied or changed someone else’s oil. The “service manger” didn’t seem to concerned as he was sucking down cigarettes on the side of the building. These are the people who “ demand” better wages

Chris Tierney

★☆☆☆☆

7 years ago

Needed a quick oil change in the middle of the week during a lunch break. Unfortunately, I went here and it was terrible from the beginning. The lady at the counter was very unfriendly and it took an hour and a half when it seemed like no other cars were there. Now, a few days later, my 2016 Cherokee won't even start. I can't even begin to explain how mad I am. What a mistake I made giving them any business

Ken Finley

★★★★★

a year ago

Took 4 tires and wheels purchased from Walmart.com to the auto center for mounting and balance. Steven (Lead) and the entire crew did a fantastic job. I am planning on returning in the future.

Porte Mons

★☆☆☆☆

6 years ago

They changed the oil in my car a while back and then it wouldn't stop leaking. Took it back. They pretended there was no leak. Took the vehicle to another service provider in the area and they fixed it right up. No more leak. The entire auto team is, apparently, incompetent at this location. AVOID AT ALL COSTS or it will cost you more in the end to fix their mistakes.