Discount Tire

Michaela

★★★★★

2 months ago

I placed an order for a tire kit and it shipped to the store the same day. I waited a few days to get them installed but when I did I was met with patience and kindness. Mr. Benjamin and Austin were both very genuine to me throughout the whole process. Plus, I went during the week and around lunch time. It was fairly quick and easy. If I ever have to come back then I would definitely get work done here again! Thank you so much!!!

Kelli

★★★★★

3 months ago

I had a great experience at Discount Tire when I recently stopped in to have my tires rotated. I was greeted as soon as I walked in, which immediately set a positive tone. Austin was the staff member who assisted me, and he was super friendly, courteous, and professional. He never made me feel rushed or like I was wasting his time, which I truly appreciated. Overall, every interaction I’ve had at Discount Tire has been pleasant. The entire staff is consistently friendly, welcoming, and easy to work with. Customer service like this is the reason I continue to come back. Highly recommend!

Orion Price

★★★★★

a month ago

Kyle McClure came out to help me with a tire rotation and found I had a bad tire and let me know he couldn’t rotate it. Spent time giving me options on what would work best for me and my budget and was not pushy. I really appreciate his personality and attention to detail. Will be getting 4 tires from them Thursday due to his salesmanship.

Jason Durbin

★★★★★

2 months ago

I had new tires installed on my Corvette ZO6 at the Magnolia store, and the experience was excellent from start to finish. Jacob greeted me immediately upon arrival and was incredibly friendly, helpful, and professional throughout the entire visit. I’ve been coming to this location for over 20 years, and the staff consistently delivers outstanding service and why I keep returning to this location. It was a pleasure doing business with you, and my Corvette ZO6 is handling beautifully on the new Continental Extreme Contact Sport tires. Thank you again for another great experience!

Patrick Butler

★★★★★

5 months ago

I was impressed by the quality of customer service. Courteous and efficient; more and more of a rarity these days. The quote for alignment, balance, and rotation was reasonable, especially compared to the car dealer's quote, but to be fair, rumor has it that the car dealer uses gold-plated.tools. No upselling. The work was done much quicker than I expected.. If I could give more than five stars, I would.

Amy Thomas

★★★★★

4 months ago

After a debacle with Pep Boys 2 weeks ago, I was looking for somewhere to get 4 new tires in my van at a reasonable price. I called Discount Tire and Jacob answered and was very professional and helpful. I hung up feeling relieved and grateful for how he treated me. I made an appt and went in to get the tires put on and aligned. They actually refunded the alignment because they didn't have the equipment to make the necessary adjustments. The appt also took less time than they quoted 😉 Overall, this was a great experience and I highly recommend Discount Tire on Magnolia!

Trevor S

★★★★★

a month ago

This place is amazing! Literally one of the only places in Tallahassee you get five star customer service! I promise Sam, Stephen and Kyle will take amazing care of you and your vehicle! Check them out!

Cass- A-Role

★★★★★

2 months ago

This has been my go-to tire shop for over four years. They are always extremely professional, helpful, and friendly. They get you in and out in a timely fashion, and take great care of the vehicles. Highly recommend!

Holden

★★★★★

a month ago

Had a flat tire and got it towed to Discount Tire. They were very honest about what was wrong with my tire and even showed me what went wrong to ensure that I understood the problem. Not only were they able to get my tired fixed past closing time, but they didn't even charge me anything! I am very greatful for their help, and will consider purchasing tires from them in the future.

Jerry Phifer

★★★★★

3 months ago

Justin was my excellent sales rep. He is an outstanding young man that I trust. He took care of me quickly and treated me like family. I recognized Kyle, who had previously sold me 2 tires, and it was good to see him. Mike, the manager also helped.

Alexandra Martin

★★★★★

5 months ago

I heavily recommend Discount Tires for their speedy, expert, and quality service. I also appreciate that, as a woman, they are not trying to pull a fast one on you. I went to the Costco Tire Center the previous day for a flat tire. There, the employees were rude, did not take the time to explain anything, and instead told me my tire was unusable and that I would have to replace ALL FOUR despite my care being brand new (less than 6000 miles on it!). Pressuring me to make a quick decision just to make some money off of me. I luckily left to get a second opinion. The workers at Discount Tires were kind and took the time to explain the condition of my tire and help me choose the best and affordable option for my needs. Reassuring me that I would only have to replace the one and that they have no clue why Costco would make me buy four when my car isn't All Wheel Drive. Again, they took their time to explain unfamiliar car jargon to me so that I am more knowledgeable! In less than an hour, I left with a new tire and relief. Thank you Discount Tires! P.S. I will be canceling my Costco Membership.

KENFL74

★☆☆☆☆

4 months ago

What a waste of time! No one communicates here. Even with an appointment service was gonna take hours. I am taking my business elsewhere. You need to tell people it will take so many hours before you can attend, not after an hour of wait!

A L

★★★★★

4 months ago

Elite customer service. I worked with Austin and it's like I had a concierge. The place was BUSY. It seemed like half the people in Tallahassee were trying to get new tires before their Thanksgiving road trips, but he took care of me like I was the only guy in the place. Discount Tire is BELOVED in Tallahassee and this is why. The best customer service you'll ever get.

Gabriel Blanco

★★★★★

5 months ago

Top notch service every time I have been. Madden was a great help today when I got a nail in the side of my tire this morning (for the second time in 3 months!). I got the tire certificate the first time it happened in June so it was free to get it the whole tire replaced today.

Meredith Goodman

★★★★★

5 months ago

Great and quick service! I only go here. Super informative about options and great prices. You can tell they care about their customers. And if you only need 1 or 2 tires they don't pressure you into buying more, a problem I have experienced at other places.

A K

★★★★☆

2 months ago

Great customer service and great tires, however I may have been able to get a better deal elsewhere but I'm not sure. Including Mount balance and everything else too tires ran me $262.

Martha Johnson

★★★★★

4 months ago

Appointment was booked on line and I received several texts to help me stay informed throughout the service. My vehicle taken in the service area shortly after my arrival. Very satisfied with the speed and the caring service I received,