Domport Auto Body

Michael Oh

★★★★★

2 months ago

I have known Domport Autobody for over 15 years. Any of my vehicles that need bodywork or repairs go to them. This is because I have come to trust their professionalism, friendliness, courtesy/ politeness and the competence of their work. I refer friends, family and even clients to them … I’ve never had reason to question or doubt my choice. Thanks to the whole team at Domport.

Juan

★★★★★

5 months ago

I can’t recommend this place enough! My car was in pretty bad shape after a hit-and-run, and these guys absolutely brought it back to life. The turnaround time was awesome, they kept me in the loop with updates, and the whole process was super smooth. When I went to pick up my car, I was honestly shocked — it looked better than before the accident! You can tell they really care about their work. And as a bonus, they even washed the car before handing it back to me. Everything from start to finish was on point. Great service, great communication, and even better results. Definitely the shop you want to go to if you need body work done!

Gahl Yogu

★☆☆☆☆

2 years ago

I'm all for giving good reviews but my experience must be heard, because it's insane what they did... Conclusion: Sorry but I would NOT RECOMMEND going here. The work quality was a complete failure. Too many MAJOR flags. I'm not trying to give an irrational irate review..yes I'm pissed but I'm listing obvious reasons why you should not go here. I'm calling out BASIC WORK that any respectable body shop would do and laying the facts with pictures. Backstory: - My car is a black 2019 mustang, is expensive and valuable. I've modified the car so it has some sentimental value as well. - Took my car in for a quarter panel repair. - Spoke to Bing directly. He was very friendly and assured me he had years of experience. - I didn't have insurance so I had to pay out of pocket. Thousands of dollars for this work. He seemed sympathetic and willing to help me out. Experience: - They did not finish sanding the bondo and left cross sand marks in the bondo which they PAINTED OVER - Had to repaint my car twice (had to bring the car back twice) because of mistakes. - My car still has left over unfixed "work" (major mistakes) till this day (see screenshots) - Poor bondo work (the putty they use to shape cars) on the quarter panel wheel weld arch, WASNT EVEN ROUND! MAJOR concern (please read below why). Additionally the quarter panel is not even shaped to original. - Did all the sanding and prep work with the car windows down. I had to clean the car of metal flakes and paint dust after it was returned (i have pictures) - Received car with oily polish swirl marks + dry polish on the car (have pictures of that) had to polish the car myself with a machine polisher. I doubt the average customer can do that or should need to do that Justifying this list so I don't sound like I'm irrationally ranting.. 1. Sanded and did all the prep work with the car windows rolled down. I had metal flakes and dust to clean up once i got the car back. Clearly quality isn't a concern since one of the owners himself sent me a picture of the car in progress and you can see the dust. This is paint and metal particles not just plain dust. 2. They returned the car with hardened bondo drippings on the quarter panel arch. Literally looked like an arch with icicles hanging from it. The arch wasn't even round! The reason is they didnt sand it during prep (BASIC STEP)... and the fact they painted over it is a major red flag to begin with. Very low quality work for a body shop ASK any body respectable who works at a body shop. 3. Brought my car back since they agreed to fix it and took responsibility for the bad quality prep work. So they fix the wheel arch and then repaint the car. Had to wait another week or two again for that. 4. Get my car back the second time with oil polish and swirl marks all over it.There was dry polish or maybe primer overspray on the door jambs, the wheels, the window and quarter panel. If you dont know about this , this stuff DOES NOT come off with soap and water. The guy was watering it down when I picked it up so I couldn't even seen these till i got home. 5. I had to re polish the car with a machine polisher after I got it back (average person cant do this, but why should they) Texted him about that to see if he would do it and he chose to stop responding so I had to re polish the car myself. 6. THE WORST .. I finally noticed they DID NOT finish sanding the car!! They left cross hatch sanding marks in the bondo along the WHOLE car (fender, door + quarter panel) These are little cross hatches done during prep work which need to be sanded flat BEFORE painting. This is just BASIC prep work that any respectable autobody shop would do. Please ask any one. 8. Another MAJOR REASON the quarter panel is not even sanded to shape the original body. You can see the bondo buldging out. To fix this the work would need to be redone. 7. These cross hatch sanding marks are in the bondo so the car will need to be stripped and sanded again then repainted to fix it. At this points its a year later. I'll have to take it somewhere else.