Doug Ivey Automotive

Ronald Emanuel

★★★★★

5 months ago

Thanks for taking care of my mother's car. It's an older vehicle, but she loves it! We always know you're going to take care of us.

Ashley Thomassie

★★★★★

11 months ago

I took my car to a local top rated place and they told me $3000 to fix my AC. I brought it over here to Doug Ivey they told me the real issue was just a sensor and I end up paying $350. they’re honest, hard working people I would absolutely give them any other business i need for any of my vehicles from now on.

Tom Luke

★☆☆☆☆

9 months ago

Took my car to Doug Ivey for a starter issue. Let a note in the citing exactly what the problem was. The shop went ahead and completed a unneeded repair on a starter, of which was not the problem at all. Would recommend East Hill Automotive.

Cat Tubulov

★★★★★

a year ago

Hands down the BEST automotive repair in town. Doug Ivey continues to do the right thing. Old School, Honest and Extremely FAIR on pricing! Amazing work and keeps our 2003 Nissan Frontier running like new. Thanks Mr. Ivey for your extraordinary customer service!

Maggie Murphy

★★★★★

a year ago

John replaced our heater core and evaporator. When we first moved here, we went to another shop to have a new radiator assembly put in, the same day we picked it up we noticed a smell of antifreeze. It wasn’t for a few weeks later we noticed the antifreeze was leaking inside of the passenger cabin area. We called the other place back and questions what was going on because they had just fixed our car and then they quoted us for a heater core at $1100. Came to Doug Ivy‘s to get a second opinion, and I didn’t even have to drop the car off for one of the mechanics to inform us that it would be a smart idea to go ahead and replace the evaporator as well. To replace a heater for the entire dash has to come out so the cost of this repair is mostly labor. So thankful for John at Doug Ivey’s automotive. These people are not gonna salt your potatoes or butter your biscuit beating around the bush with Customer Service . They’re just going to fix your car. :) so thankful you for showing us there is a shop to trust in town.

Audrey Morsch

★☆☆☆☆

2 years ago

Don’t come here. Without any warning or sign, they are going to charge you $130 regardless if they can help you or not, just for having your car there. I talked to them on the phone a few days prior to get an estimate for the pricing & they told me around $500-600. After my car was dropped off, they called me an hour later asking over $1200. They are over priced and refuse to let you use your own parts because it takes away on how much they're able to overcharge you. They keep cars as long as possible so they’re able to get every dollar possible. Go to Tires ECT. just a quarter mile down the road, the staff are friendly, & upfront about all the pricing before you have to commit & had my car done in less than 24 hours. I was able to have more than just the necessities fixed for $400 cheaper than this place who were only going to fix the absolute bare minimum. This place is shady, sketchy, and a complete rip off.

Erika Iversen

★★★★★

Edited 9 years ago

Always honest. Ivey's is always busy due to their good reputation. Expect to leave your vehicle for work. The workers are friendly and do an honest job.

Steven Shiver

★★★★★

a year ago

Doug & his team always takes care of my trucks. I take it in, he calls me with an estimate before work is done after he looks over the truck & it always runs much better. A great place to have your car serviced.

Karen R

★★★★★

a year ago

I have personally known Doug Ivey for 40+ years. You will never meet another man full of kindness, compassion, and an exceptional work ethic, as Doug. I believe in supporting our locals first. For any and every automotive need, please go to Doug Ivey Automotive. I wouldn't trust my car with anyone else.

Lydia

★★★★★

2 years ago

Have taken my Toyota Tacoma for new alternator and just recently had my highlander broke down and towed to Doug Ivey. They are so professional and was able to get it all finished by Monday which was wonderful since it was towed late Friday. It was a much bigger issue so of course extra cost in labor and parts but compared to dealerships cost it’s a no brainer. Dealership said I needed rotors resurfaced and brakes, but I didn’t tell Doug who told me that, I told them someone said they needed to be done. Doug called me back and said they inspected all of that and even test drove to make sure it wasn’t making noises, he told me there was nothing wrong with the brakes/rotors. My husbands coworkers also take their vehicles here and had nothing but good things to say about them. Told him dealership made this big book print out of what was wrong and needed to be done. Doug said he pays his mechanics a salary and that is huge difference because they aren’t getting paid by how much they can up sell you on parts/services. Will not return to dealership because we had multiple issues every time we took our Toyota highlander and Toyota tundra to get serviced or fix something. But will be taking our vehicles for all mechanical or maintenance work to one place and one place only - Doug Ivey Automotive! Thank you Doug Ivey and your mechanics for being an honest repair shop. They are few and far between!

Bobby Dix

★★★★★

2 years ago

Very nice people working here. Needed work on my truck and got estimates from five other places and all of them said it would be anywhere from a week to two weeks to get me in. Went to Doug Iveys and he got me in that day and the next morning I picked up my truck and payed $250.00 less than the other places wanted.

Larry Watkins

★★★★★

2 years ago

Just picked my ride up from here and they done a damn fine job. Honest, reasonably priced and quick to get it fixed. This is the only place that will ever touch my vehicles from here on out. Many thanks from the guy with the old white Ford ranger with brakes problems.

Family Heating and Air

★★★★★

2 years ago

Thanks for keeping us rolling fair pricing and they haven’t been too bad on the turnaround time!

Keclectic

★★★★★

5 years ago

I took my car to two other shops before being recommended to Doug Iveys. I’ve been having some issues with my car after buying it used. After taking it to Dougs it feels 100 times better. They were able to identify the problem, and replaced my water pump system and rotated the rotors on my front wheels. Picking it up was the first time I’ve ever felt it drive smoothly and quietly. Needless to say I am very pleased with their services and will continue to use them and recommend them as well!

Shanon Dowd

★☆☆☆☆

2 years ago

I was told to bring my car first thing on the morning. Was there by 9:30 am. Their customer service sucked. They told me to leave my van and they would look at it as soon as they could. My husband talked to them the day before and they said they would get to it first thing in the morning. So here I am, 2 babies(a 1 and 2 yrold) thinking their gonna get to my van that morning. Well, I walk home with my kids. It was only a couple blocks, but i was told that morning, then told it could be that afternoon. I would have made better plans to get picked up. Their communication sucks. Didn't hear anything back until I called them at 2pm. Which they were kind of rude. The guy snapped at me and said "we will call you when we look at your car". I only called because it had been hours since dropping my car off for a tune up. They still hadn't looked at my car. They said they let me know how much everything would be before they do anything to my car. They called at closing, around 4:30ish, told me a price that I found to be too high for a tune up, so I went to get my car and they tried to charge me 130 to do absolutely nothing to my van. I guess they were trying to get a parking fee for the day. Lol. I would not recommend them to anyone.

Carey Paulk

★★★★★

a year ago

Absolutely wonderful service and great prices! I appreciate you Mr. Ivey and Bill! You've got a customer for life and I'll be telling everyone to go to y'all from now on.

Mike Elliott, DVM

★★★★★

9 years ago

I have used a lot of mechanics over the years and they are the best. Honest, fair, and sincerely care. They have been repairing 3 of my vehicles as old as 16 years old for the last 10 years and I can only say great things about this company. You don't have that kind of consistency unless you are doing something right. Highly recommended!