Elk Mountain Motors

Kira Norelle

★★★★★

2 years ago

Was able to take my car in while traveling and they held it for a few days. Unfortunately my car needed a different part than the original they got for me. They refunded me and gave me a recommendation to better suit my car. Great costumer service and a reputable business!

HD_GarageWorks

★★★★★

3 years ago

Went here back in October of 22 for a wheel speed sensor problem while traveling through the area. They were able to get me in with vwry short notice. Unfortunately, the only part available was an aftermarket with is fine. However, it would not communicate with my car pcm. They then put the old part back in and only charged me for minimal labor, which is much appreciated. They even offered a loaner car and that was very helpful due to our very tight schedule. The shop was very clean and customer service was fantastic! The owner and employees were super friendly. Of I were local this would be my go to shop. Thanks again, guys.

Kim Slagle

★★★★★

a year ago

Great guys! Really explained the services well and didn't break the bank. Very reasonable and fast. I will always bring my cars to them!

Allison

★★★★★

10 months ago

Honest! An honest mechanic can be hard to come by, but this business is just that. I'll be a repeat customer and highly recommend this business. Professional and honest people.

Eli Orling

★★★★★

5 years ago

I brought my truck in for routine maintenance and due to a faulty component that was installed, the engine seized up while it was under Mike's care. Mike and his team took 100% responsibility and replaced the engine and warrantied their work. Mike's professionalism, commitment to quality work and friendly staff are what made a potentially stressful situation feel so smooth for me. It is because of Mike's integrity as a business owner that I will continue to take my vehicles to him and recommend anyone to him as well.

Kevin Barrell

★★★★★

3 years ago

Can't say thank you enough to Rob and his mechanic for working us in on a busy Friday. We were in town on vacation and our "Slightly" modified E63 needed TLC. As a shop owner I understand the stress a customer like me can bring in on a Friday. Rob said no problem, we will work you in.... they did! Elk Mountain Motors did a great job, very professional and trustworthy.. HIGHLY RECOMMEND THIS BUSINESS! Thank you again Rob for being a great guy. We will definitely stop by next trip just to check out the collection of toys!

Brandton Webb

★★★★★

2 years ago

Exceptional shop, cool stuff to look at while waiting. Owner is a wealth of information and the technicians are helpful and class acts. Will never take my car for service anywhere else but here in Asheville. Had some front end work and brakes completed here extremely fair pricing.

Patrick McMahon

★★★★★

a year ago

I had a fantastic experience at Elk Mountain Motors! Rob was incredibly helpful and knowledgeable, and I felt valued as a customer. The overall process was smooth and efficient. I highly recommend Elk Mountain Motors to anyone looking for a great a service experience!

Alison Vanherweg

★★★★★

a year ago

Rob and his crew have been my mechanics for 6 years and I have been so impressed with the level of care that has been demonstrated every time I have to take my car there. Professional, informative and super accommodating! I will continue to bring them my business and would highly recommend them to anyone that wants reliable and trustworthy service!!

parker steele

★★★★★

a year ago

Been there 3x as I’m in the neighborhood. Rob and team are quick, honest, pragmatic and kind. They helped me out in an emergency breakdown situation without an appointment and I’ve found are trustworthy straight shooters about options and next steps. What more could you ask for?!

Neeley Dawson

★★★★★

a year ago

Rob and the entire team at Elk Mountain Motors are awesome, the best car repair shop in Asheville. We have older cars that we've been trying to extend the life of before needing to buy new ones, and they've always been upfront and honest with suggested repairs, have great communication with us to discuss options and timeline, are super efficient, and very reasonable with their pricing. I recommend them to all my friends and family.

Jesse Frye

★★★★★

a year ago

I recently bought a used car for my 16 year old and it had some minor problems, so I wanted it to be looked over from end to end to make sure it was safe for him to drive. I scheduled to have it looked at. Rob and the team provided me up dates via text and could have made more money off me with things like new brakes and control arms, but did what needed to be done now and told me it would be 3-4 months until it needed front brakes and said at some point after the brakes it would need new control arms. When you work with mechanics you want them to be honest and won’t try and take you to the cleaners. I loved that they were honest, and took the time to make sure we understood what was done and even showed us the bad part and what happened to cause the check engine light. Thanks Elk Mountain Motors.

Carole Hedden

★★★★★

4 months ago

My 53 Chevy drove great after an update at Elk Mountain Motors. Great team !

Zac Buys

★★★★★

a year ago

5 stars is not enough. Rob is a great guy and an even better mechanic. I have brought multiple different cars in over the years. Everything from spark plugs to transmission replacements. Always done quickly and perfectly. When one of our cars was going to need a lot of work (more than the car was worth) he told us that. We would not have known and we would have thrown more money into that car. Rob is incredibly honest, incredibly hard working and I trust him to do anything! 5 stars is not enough for the experience I have had with Elk Mountain Motors!

Jeff Cox

★★★★★

4 months ago

Great bunch of smart guys! Very reasonable pricing. Love it! Thanks for the help with my old car.

Nona Suomy

★★★★★

5 months ago

Rob gives top class service and updates. My car had been sitting for over seven years, and Rob started by giving me a very fair estimate to bring the car back into serviceable repair. He followed through by getting the work done with only a small amount over the initial estimate, and the car is running awesomely now. I would highly recommend this shop to get the job done by experts and to end up with a car in full working order.

Shae M.

★★★★★

4 months ago

Elk Mountain Motors has reminded me that integrity still thrives and it is just around the corner. Rob Harmon showed his humanity from my first inquiring phone call about what I suspected to be a pretty bad oil leek in my older model vehicle. I needed a loner car for what I imagined might be a long repair. Check! I needed him to be honest with me about required repairs, especially if the cost would be more than my old car is worth. Check! Rob's team inspected my car & found the leak as well as several other issues that needed repair. The estimate came within the day and was very thorough. Rob offered to review each item with me to help prioritize the repairs in terms of safety/necessity. In the end, Rob helped me come up with a plan that I could live with in order to keep my car on the road for a little longer, while looking for a different vehicle. I'm really grateful for the service, the respect for me and my situation, and Rob's easy nature and willingness to go above and beyond what I expected. Thanks Rob! Elk Mountain Motors has definitely earned my future car care business, which, as it turns out, is a lot for one woman and a car! I wish I had discovered you sooner as this was the most pleasant experience one can have, if you really do have to deal with the challenge & stress of a broken vehicle.