About Business
Eugene Car Care brings expert Car Repair solutions to the local community in Eugene, OR, Eugene. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Eugene, OR appreciate their attention to detail, leading to a consistent 4.6/5 rating from 90 reviewers. By focusing on the specific requirements of the Eugene, OR area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Eugene, OR and beyond.
Google Reviews
Tim May
★★★★★
5 years ago
I find it difficult to find a car repair shop with whom you can build a trusting relationship with long term. My experiences over the years have have proven that statement to be true. When a friend recommended Eugene Car Care as a place to have routine service completed on my Subaru Legacy, I was willing to give them a try. The people were friendly and the service advice was up-front and geared towards long-term ownership of the vehicle, which is what I need, as buying a new car is just to expensive right now. I have never actually completed a review on Google before, but I would recommend Eugene Car Care for any Subaru owner out there.
Zak Kindl
★★★★★
a year ago
They did a great job completing all the repairs I asked for. Very quick, even when working with a more difficult car with some midwest corrosion. Kept me updated through the whole repair process. Great shop for Subaru repairs!
Joseph McGrath
★★★★★
2 years ago
I have been very fortunate to have found Eugene Car Care. I have an 1988 Volvo 740 & a 2006 XC 70. No one wanted to work on the 1998. This repair shop can still get parts and does an excellent job of keeping both of them running smoothly.
David Bird
★★★★★
3 years ago
Georgette and I recently acquired a nice Volvo S-60, and since I don’t speak Volvo, we looked for a shop. I saw good reviews from others, and they weren’t wrong! Excellent customer service and integrity! Georgette’s car is in very good hands now. Bravo Zulu to the whole crew! (Navy speak for Job Well Done!) Best Regards: Dave & Georgette
R. E. Bond
★★★★★
3 years ago
One evening, my car developed a piercing screech when reversing. I showed up to Eugene Car Care at 7:30 am the next morning, without an appointment, and they graciously agreed to inspect my car. They found and resolved the problem quickly (a small rock lodged against my brake pad). They did not even charge me for the service. I would greatly recommend them to everyone. It is wonderful and rare to find such an honest, conscientious and experienced mechanic shop.
melissa thayer
★★★★★
a year ago
Love these guys! I'm so glad I found them years ago for my Toyota! I bought my honda pilot here and they have worked on it from the previous owners and now that I own it! They are always honest with me and my car is running like new again! I would never take my car anywhere else!
Peter Robb
★★★★★
a year ago
I wish there were more stars than 5 because Eugene Car Care deserves a 10. I was referred by a co-worker who spoke very highly of Ed, the owner, and their motto: Service Is Why We're Here. From his desk to the front office staff and the auto technicians, it was clear that their motto isn't just a slogan, it's the measure of success. What a great discovery for our auto service needs. I will definitely be recommending Eugene Car Care to anyone looking for service of high quality, integrity, and reasonable pricing. Thank you Ed and ECC team!
Evelyn Radcliffe
★
☆☆☆☆
Edited a year ago
I will not return to Eugene Car Care. They worked on my car and when I went to pick it up it was worse than before. So bad, in fact, that it was barely driveable. I don't understand why they wouldn't have at least turned the car on after doing work on it to see if it would sound ok, let alone test drive it around the block. They shrugged and said "as far as we know, this is how bad it was before." WHAT?! Extremely unprofessional and rude staff. Update: I have since taken the car to a different shop and got it fixed quickly and easily. The issue had nothing to do with the rack (which was way out of warranty anyways). Car runs great now. Glad I did not throw away $1700 on the rack like what was suggested here.
James Hebert
★★★★★
a year ago
I've taken 2 different Subarus to ECC since 2018. I learned about ECC while driving taxi & many many long time locals always had good things to say about this auto shop while I was taking them over there to collect their cars after servicing or repair. Fair folks, reasonable prices & they work on lots of different kinds of vehicles.
Cynthia Ramsey
★★★★★
a year ago
I've known this car service business for years. They are personable, reliable, fairly priced, dependable and solution oriented, always looking for the appropriate resolution to any automobile issue. They will take the time to explain the options. Excellent service! There are few I'd trust my immaculate 2007 XC70 Volvo with. Thanks Ed, staff and mechanics!
Mary Starkovich
★★★★★
a year ago
Everyone I spoke to at Eugene Car Care was kind, patient, and informative. My car is running better than it has in years after bringing it in to them. I used to take my 2010 Subaru Forrester to a popular shop over on W. 1st, but I got tired of the attitude of the people who worked there, the chaotic office environment, and always having to bring my car back shortly after it had been worked on. My experience with Eugene Car Care was far more superior to the previous shop I used to go to. If you are looking for a new auto repair shop, I would suggest giving Eugene Car Care a try. I will definitely be a returning customer.
Paul Cason
★★★★
☆
a year ago
Eugene Car Care knows Volvo and speaks Volvo. Ed is very knowledgeable and always reassures customers that your investments best interest is being provided for.
Thomas Huntington
★★★★★
a year ago
Eugene Car Care gave me an accurate quote and an honest price. When I picked up my car after some extensive repairs, it drove like a whole new vehicle. They do quality and consistent work, and I will definitely be coming back!
David Quale
★★★★★
a year ago
2008 Subaru Outback. This shop is great. I had an electrical problem that stumped another (very reputable shop) over multiple visits. I decided to look around for a "second opinion". Eugene Car Care had great reviews. They solved this nagging problem. I'm so relieved. I definitely recommend them.
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★★★★★
8 months ago
2007 Subaru They have done well by my car multiple times and have made sure everything was OK when I had questions. Would recommend to others who are in need of a solid mechanic and shop.
Josh Greenwald
★★★★★
2 weeks ago
These folks know their stuff. And if your truck is too big they quickly move you to their sister shop that can handle it!
David Adee
★★★★★
a month ago
Always a pleasure doing biz with the amazing mechanics and admin staff at ECC. They give me the full and honest picture before, during and after surgery.
Mikaela Zukaitis
★★★★★
3 weeks ago
All I needed this go around was an oil change, but it was quick and easy! The staff is extremely kind and professional and the prices are reasonable. I will definitely be back!
James Conners
★★★★★
3 months ago
I took my car into Eugene Car Care after hearing an unusual noise coming from my vehicle's left rear. They quickly diagnosed it as a worn wheel bearing and also noticed that my rear breaks needed to be done. I had appointments and needed my car, so they recommended I bring it back early the next morning. I brought my car back the next morning and had the repairs done by the afternoon. The staff was very helpful and friendly and the guys that run the place (Ed and Derek) are both great guys who run a great business.
Megan Groce
★★★★★
a month ago
These guys are awesome!! They did an EVAP system repair on my Rav4 for half the price of the dealership and got it done super quickly as well. Car is running great, and great customer service too! I’ll definitely be going there again for all of my car needs.
