About Business
Exclusive Imports is a leading Car Repair specialist serving the Surprise, AZ, Surprise area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 54 verified reviews, their reputation precedes them. As a locally-owned business in Surprise, AZ, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Surprise, AZ.
Google Reviews
Theresa
★★★★★
a month ago
Great experience.. office team was very nice and professional. Service time was very timely.
Greg Kalkbrenner
★★★★★
3 months ago
I continue to have excellent service and assistance with the team at Exclusively. Recently, I requested their assistance with something loose in the undercarriage. They fixed at no charge.
Shelia Pennington
★★★★★
10 months ago
EXCELLENT SERVICE continues with the new ownership, which I am grateful to receive. Jorge, General Manager, went above & beyond to recommend & research other businesses that my vehicle needed service outside the scope of Exclusively Imports. They have promptly returned my calls & quickly responded when I needed an immediate check on an unusual rattle under the hood. Thankfully, the prices have remained the same as they were previously, plus, Nikki & Todd have been friendly, accommodating & professional. I miss Mike & Kelly, but have been pleasantly surprised & pleased with all levels of service. Thank you!
Kerri Clower
★★★★★
3 months ago
The team and service is golden! Customer Service always spot on and their honesty is appreciated. Fare price for the work, service and follow through! Thank you!
Ricardo Nunez
★★★★★
4 months ago
I brought my car in for an issue, and the team was fast, honest, and reliable — qualities that are rare these days. Exclusive has definitely earned my business from here on out
Linda Sherwood
★★★★★
3 weeks ago
Always happy with the work on my Prius. Everyone there seems to enjoy their jobs.
Renae Colistro
★★★★★
2 months ago
I appreciate Exclusively Imports Auto Repair ! I ask a lot of questions and they are patient with me in explaining everything Great business and service from all employees I highly recommend this auto shop to all friends and family 🙂
Jeannie Provost
★★★★★
5 months ago
New owners are awesome!! Todd provided me with a ride home my Honda was done on time at a very fair price no games being played here just nice people.
Diane Galiej
★★★★★
a month ago
When having an oil change on my Mercedes E Class, they noticed my front shocks were leaking. They ordered the OEM shocks for me and installed. Everything was done just as it should be.
Liliana Santellano
★★★★★
2 months ago
Love Exclusive Imports. Always so friendly and fast with their service. The only place I trust for my car work and maintenance especially with high end cars like Lexus.
Jim Thurston
★
☆☆☆☆
5 months ago
Big difference with new ownership. Bad info saying tires were old & rotting, they were fine, 2 were less than a year old. Was quoted for headlight assembly replacement and got it done professionally elsewhere for less than 10% of their estimate.
Jim Willis
★★★★★
3 weeks ago
Brandon was very helpful. The work was great and on-time as usual. The price was fair and reasonable.
Paketa Gray
★★★★★
2 months ago
Told my college daughter to take her 2021 BMW to Exclusively Imports and I really appreciate Ken taking time to explain the process with her! Very reputable and family oriented business!
garrett martin
★★★★★
2 months ago
It's always hard to find a good shop you can trust but I'm sold with Exclusively Imports! I told my Corvette and Ken took care of me with great pricing and very quality work.
Jack Haller
★
☆☆☆☆
2 months ago
I was a customer here for 9 years with the original owners Mike & Kelly. It WAS great. I since have taken 2 of my vehicles in for repairs here. They screwed up the repairs on both vehicles and I had to have another shop actually repair the work these clowns tried to do. They couldn't even handle a simple coolant leak that they charged approx $400 for. I'm sorry but this place went downhill fast. Everything they said they did had to be redone.
Noah Chavez
★★
☆☆☆
a month ago
MASSIVE OIL LEAK AFTER SERVING AT THIS LOCATION CALLED FOR SERIVCE 10 DAYS AFTER OIL CHANGE OWNER SAYS THEY DONT WORK ON MERCEDES DIESEL AND WILL NOT LOOK INTO WHERE THE LEAK IS COMING FROM. BLEW A SERPENTINE BELT DUE TO LEAK. TOOK TO AN OTHER SHOP TO FIX ISSUE. NOT MAD NOT GOING TO SUE JUST WANT TRANSPARENCY SUV IS DRIVIN BY MY PREGNANT WIFE WITH 3 KIDS AND THIS PLACE MAY HAVE LEFT HER ON THE SIDE OF THE ROAD. They may or may not have broken something but after being turned away just to look at it right after getting work done just feels wrong I have an expert diesel benz tech working on it now. Just be ware.
Carol Cavena
★★★★★
4 months ago
Exclusively Imports is that local shop with honest and knowledge owners with the best mechanics in town. We’ve been going there for years —our cars and truck are in regularly for maintenance/oil changes. Ken is a “Kia-guy,” having years of experience with Kia. It’s nice to have complete confidence in the work recommended for my Kia. Prices are reasonable. Waiting room is comfortable. Cars are happy when they leave. So am I.
Connie Nuber
★★★★★
2 months ago
They let me know when my regular service is necessary and when my car is in check it for future needs like condition of brakes and tires. Pleasant to deal with and explain why services are needed and listen to my concerns. Comfortable and clean waiting area with snacks and beverages. Provide transportation if needed.
Marty Bobo
★★★★★
3 weeks ago
Brandon, Todd, Ken, and the entire team provided outstanding customer service and timely auto maintenance. They were professional, efficient, and communicated clearly throughout the process. The work was completed quickly without sacrificing quality. Great team and excellent experience overall.
Patricia Bozoki
★★★★★
2 months ago
I highly recommend Exclusively Imports for all your car repairs. I have a 2015 Nissan rogue and I have been going to the dealership since I own that car. I decided to take it to Exclusively Imports . From the time I called to schedule an appointment and when I arrived, I can’t tell you the kindness and respect and how professional the gentlemen are. I am so sorry I did not find them sooner. They were able to do the repairs so much cheaper and so kind. I highly recommend them to anybody and I want to thank them for their expertise service and kindness. I will be one of your new customers forever. If I could give you 10 stars, I would give you 10 stars.
