About Business
Express Oil Change & Tire Engineers brings expert Car Repair solutions to the local community in Sandy Springs, GA, Sandy Springs. From Auto repair shop, Brake shop, Oil change service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Sandy Springs, GA appreciate their attention to detail, leading to a consistent 4.6/5 rating from 559 reviewers. By focusing on the specific requirements of the Sandy Springs, GA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Sandy Springs, GA and beyond.
Google Reviews
jennifer rashwan
★★★★★
3 weeks ago
Thank you for an opportunity to share an absolutely wonderful experience with gentlemen Naim and John. First, gentleman John greeted me warmly as I entered the Express Oil counter area and smiled while simultaneously asking; how are you and I will be with you in a minute or two. ( he was servicing a vehicle at the Bay Area on behalf of another customer. Hence, after explaining why I needed my Honda tires to be inspected, especially the back left; gentleman John politely instructed me to “park my vehicle in a space”. Upon returning to the reception area, a most gracious gentleman approached me with a rather pleasant disposition and a very handsome smile. In like manner, he’d inquired as to which level(s) of service were needed today. We walked outside and I showed him the tire that has been leaking air. He immediately listened rather attentively and assured me that, the repair was not complicated. Additionally, I felt so SAFE and relaxed because as a divorcee’ parent; I have been transporting my adult child daughter to critical medical appointments. Notwithstanding, multiple upcoming clinically necessary specialty appointments and always desire to be SAFE on these roads. Accordingly, I reside within Buckhead and have been a Customer at Alpharetta, Snellville, Roswell, and three Sandy Springs Express Oil Change since 2003. For surely, TODAY’s visit was so SPECIAL that it has been my pleasure to write a review as a complimentary courtesy for the professionalism that I experienced today! Warm Regards, Jennifer Dale Cotten-Rashwan, J.D.
Kamala Robinson
★★★★★
11 months ago
I had a GREAT experience at this Express Oil Change location and I highly recommend it!! The other locations are good too but I was thoroughly impressed by the quality of service here. I’m someone who hates getting my car serviced and I’m always nervous about it but I did not feel that way here at all! Prices were good and I was offered a coupon same day for my services. John P and Milton were so kind and accommodating and it seems that they build a rapport with their customers! I’ll be back!! Thanks guys!! 😃
Janiya Cox
★★★★★
3 months ago
I stopped by today for an oil change, and Ryan provided exceptional service. He really went the extra mile to ensure I was well taken care of, taking his time and making sure all my needs were met. I'll definitely be back because of him and the outstanding service he provides. Everyone was friendly and helpful. Service was a 10/10!
Emily Simons
★★★★★
3 weeks ago
I came in for an oil change on a Saturday. They took me right away and made me feel very well taken care of. I was even given a quote for new tires (which I was due for). Quick and easy. Would come again!
Garrett O.
★★★★★
2 weeks ago
Quick service, and Bryan went above and beyond to give me the best possible service. Cleaned my windshield during service. Informative but not pushy. Exactly what I would hope for out of service here.
Carissa Centers
★★★★★
a month ago
Hopped off the highway after my car started to overheat and pulled right in to this location. Needed my cooling systems hoses and brackets and stuff replaced. The guys were very friendly, professional and had my truck up and running again after a few hours. Very thankful! 100% would recommend them!
Carson Link
★★★★★
3 months ago
I took my car here that was in need of a quick oil change. I can say that the overall experience was stress free and the services were straight to the point. To add-on, the staff were very friendly and responsive on the phone. I also had an issue that they pointed out real quick with no added stress. For the services offered I definitely can recommend this place.
Elaina Davis
★★★★
☆
4 months ago
I received prompt, efficient, and polite service. Can't really ask for anything more with an oil change! My one complaint is that the sticker that they printed out to say when I needed an oil change gave me a milage only 3k over my current milage. I'm pretty sure an automated system makes those, because I had a conversation with the mechanic who recommended I come back after 6 or 7k. Still, glad I noticed it!
Rakeyia C
★★★★★
6 months ago
When it comes to CUSTOMER SERVICE EXCELLENCE, John, the Assistant General Manager at Express Oil Change, absolutely sets the standard!!! From the moment I arrived, he handled my oil change with ease, professionalism, and an incredibly personable touch. I explained how my low beam headlights had been out leaving me driving around with just my high beams, and without hesitation, John stepped in and FIXED THEM. What amazed me most was how smooth and effortless the whole process felt. What truly separates John and his customer service was the DEPTH OF KNOWLEDGE and his ability to make me feel comfortable. As we talked about my car, he shared helpful insights and advice—even pointing out some of the quirks about my particular car brand. He’s not only highly skilled with vehicles, but also excellent at breaking down car information in a way that’s easy to understand. That mix of expertise and approachability is rare, and it shows his commitment to going above and beyond for customers. Above all, John’s CUSTOMER SERVICE SKILLS are unmatched!!! He is approachable, attentive, and genuinely cares about making sure everything is right before you leave. The way he carries himself reflects both his leadership as an Assistant General Manager and his dedication to every person who walks through the doors. He doesn’t just do his job—he makes the experience AMAZING. People like John are the reason customers keep coming back to Express Oil Change. Excellent, excellent, EXCELLENT work, John—you deserve ALL the recognition!!!
Tish McGhee
★★★★★
a month ago
Hands down, best place to get an oil change. Friendly and knowledgeable customer service with exceptional service. Even the person who answered the phone was inviting. I’m new to the area but I found my people! 😂♥️
Avery White
★★★★★
4 months ago
I was helped by Ryan today. I just started driving my mom’s car who recently passed away so the car needed some help. Left with an oil change, new headlight, windshield wipers, and a few other maintenance things for a GREAT price. I recommend this location and team and will certainly be returning!
Jared Moore
★
☆☆☆☆
2 months ago
Been to a couple of these and always had great results with other locations so was really shocked about this experience. Came in for help with a punctured tire. They said “oh it’s on the side of the tire we can’t repair it” (it’s not on the side but whatever). They didn’t have a tire in stock but they said they could order it and install it the next day. I had to be in Smyrna today so I asked if they could send it to the Smyrna location. They said no worries we got you. Show up to the Smyrna location and they tell me it’s company policy they can’t replace only 1 tire on a 4wd vehicle. Like say that from the start? Why would you lead someone on, quote them a price, and put in all this effort just to be like whoops you need 4x the cost?
nichelle felix
★★★★★
2 months ago
As a long time customer I can say this place never disappoints. I always receive fast service, issues resolved and great price. Today I went for an oil change but had other services in the past. Very professional group of guys that I rather visit than go to the dealer.
Morgan Luger
★★★★★
3 weeks ago
Always friendly and professional. I come here for most of my auto needs and they are always helpful.
Lauren
★★★★★
2 weeks ago
Called to see if they were available and Bryan told me to come right in. Service was quick and fantastic. Highly recommend.
Certified Wright
★★★★★
a month ago
Bryan was patient and took the time to explain everything that I needed, which I really appreciate it.Because I know nothing about cars. Even when as far as to find me, cheaper tires!
Xarclight12X
★★★★★
6 months ago
The assistant manager on the morning of 9/12, (I believe his name was John) was incredible. He helped me with my rear differential fluid change, changed my oil, educated me about so many things on my vehicle, and charged a price that was WAY below market average. His customer service and kindness went a long way. Coming back here for the rest of my time in Atl!
Correy Jackson
★★★★★
a month ago
Brian was extremely helpful today. Got me in and out very thorough assured everything was great.
Katie Darnell
★★★★★
5 months ago
GO HERE! CHRIS IS THE MAN! I brought in a 2008 Buick and lord knows when oil was last touched. Car had been sitting in a garage for over 2 decades. My oil plug was so worn down it looked impossible to get off. THEY DID IT! and they didn’t give up until it came off! Chris, Andrew, Charles all tried over and over and over again until they got it! And they handled it with such care and customer service was fabulous. This will be my future oil change company for the rest of my life!
Alyssa Leann
★★★★★
2 months ago
I just moved here and was hoping to find a regular place for basic maintenance. I came here without an appointment and got right in. They were very friendly, answered all of my questions, and got the oil change done quickly!
