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About Business
Falvey"s Motors Service Center brings expert Car Repair solutions to the local community in Norwich, CT, Norwich. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Norwich, CT appreciate their attention to detail, leading to a consistent 4.9/5 rating from 15 reviewers. By focusing on the specific requirements of the Norwich, CT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Norwich, CT and beyond.
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Google Reviews
Liz Ramos
I do not recommend Falvey‘s at all. They make it an easy process to buy the car but when you need it serviced under the warranty, they drag their feet. last year about this time, I was driving on 84 in Hartford and all my sensors and power steering went it took almost 2 weeks to even look at it. On 4/21/25 the same thing happened while driving on 95 in New York. Mind you both times I had a car full of children. When I called Falveys and spoke with Avery at servicing, He stated he couldn’t get it in for over a week and didn’t don’t even care about the danger that this again put my family in. I asked to speak to the manager and I believe his name is Rich. He finally said if he dropped the car off, they could try to look at it but no guarantees the car was towed to Falceys on 4/21/25. This morning on 4/25/2025 my husband went and they just brushed it off. The car hasn’t even moved from the spot that The tow truck dropped it. When my husband made a complaint about the same thing happening again with our children in the car, they just brushed it off, saying well things happen. I do not recommend doing any business with them whatsoever. They do not care about your family or safety at all. Also when I purchased the extended warranty for my car, which is a 2021 Jeep grand Cherokee L they stated I could have it serviced at any dealership. Which is not true. if I live within 40 miles of favleys it has to be brought there. For being a family business they care nothing about families.
King “Tassierat” Rat
With mechanics, you pay for what you get. Cost is a bit higher than some of the local mechanics but the parts are OEM as opposed to 3rd party replacement, and the service warranty is far more expansive. They take good care of me and my vehicle and are honest and upfront about services needed and costs, and won't push you to into anything you can't afford.
Suzanne Chapman
Jason and his team are welcoming, knowledgeable and seem genuinely friendly. Very good experience every time I take my Jeep for Service.
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