About Business
Conveniently located in Norwich, CT, Scranton Chevrolet of Norwich Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto air conditioning service, Brake shop, making them a top-choice Car Repair specialist in Norwich. Backed by 11 satisfied customers, they currently hold a prestigious 4.0/5 star status on our platform. They take pride in serving the diverse needs of Norwich, CT residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Scranton Chevrolet of Norwich Service Center is the go-to destination for quality and service in Norwich, CT.
Google Reviews
Carol Hansen
★★★★★
8 months ago
Want to thank Tammy for getting our Chevy Trax in for servicing. We only have the one car but it was bucking so bad! As busy as they were they took it in. We needed new spark plugs. We also want to thank John Coleman for giving us a ride home and picking us up the next morning to get our car. Thank you Scranton Motors for the great quick service.
Tom Ezzell
★★★★★
8 months ago
I was treated curtiously and professionally at all times. It started with a phone call taken by Zoe who was very helpful. The sale was handled by Matt, I could not have asked for a better experience at the dealership from starte to finish! Thank you
Justin Moore
★★★★★
5 months ago
Found the vehicle I wanted. They handle all the out of state registration. Very friendly staff. Entire transaction was easy
Carol Neilan
★★★★★
3 months ago
Aaron was super. No real pressure just everything to accommodate us. We feel same about Kamilia & Jack
John Christensen
★★★★★
Edited 2 months ago
Spending time driving on a cold morning my service brake light came on and later off! So we had the fluids changed!
Daniel Liebenthal
★★
☆☆☆
7 months ago
The service was good as always but the pricing for additional work was atrocious. Complaints are as follows: (1)$109 to open the glove box and replace the $20 cabin air filter. (2) $231 to plug the scanner in the OBD and remove the check air filter system. Work would probably not exceed 15 minutes. (3) $445 to flush the transmission. I know that a profit needs to be made but remember pigs get fat and hogs get slaughtered.
David Fournier
★★★
☆☆
5 months ago
Had an appointment and it still took over an hour and a half for an oil change and tire rotation. Though I prefer going to the dealer for my service, I am thinking of going somewhere else.
Eric Sonn
★★
☆☆☆
7 months ago
Came in for an oil change and a check engine lite. Oil change went ok . They charged me $189 to diagnose the lite .set up an appointment to repair the problem on the following Wednesday. Came in on Wednesday sat for 90 minutes and was told they ordered the wrong part . Was told to come back next Monday. Came in Monday sat for 2 hours and was told the part was defective .They told me to come in again on Wednesday. Came in on Wednesday and they finally fixed the problem in about 20 minutes. I had a coupon for $25 off on a $200 + maintenance bill.They would not honor it,but I could itthe next time I came in.The service consultant told me I should be happy that they honored there estimate and didn't charge me full price for the right part that wasn't ordered the first time. .
Shawn Browning
★★★★★
6 months ago
No pressure test drive and sales. Arseni was tops, informative, transparent, patient. I had no reservations about purchasing a used ev here. I would highly recommend this dealer to anyone and everyone. Thanks Scranton Chevy!!
J G
★★★★★
10 months ago
We had a very pleasant experience getting my wife a blazer EV. I would highly recommend this dealership! I dealt with Cody and Steven & kamila in finance and they’re all very honest people and a pleasure to do business with!
Jerren Johnson
★★★★★
4 months ago
To start everyone that I met at Scranton Chevy was wonderful. Khalijah was full of energy and very knowledgeable, helpful, caring and got me into a beautiful car. If you’re looking to get into another vehicle or a new vehicle Scranton Chevy is the place to go. Every person there is helpful!! Finance (kamilia) was absolutely a GOD send!!
Stephen Gaboury
★★★★★
3 months ago
I had a small issue with a defected part and they went way out of there way to make sure the problem was resolved and so kind and apologetic. The service was way beyond words can explain. Thank you to all at Scranton. True Professionals over there. Thank you so much. Stephen
Natalie Caballero Negron
★★★★★
2 months ago
I went there to get a new car-the first time it was completely on my own. Our sales lady, Khaliya, was amazing, friendly, and made the entire process less stressful.
Sandra Young
★★★★★
5 months ago
Employees really know what "customer service" is. I felt welcomed, listened to, and valued. Would go back in a "heartbeat". I recommend them highly for purchasing your next new or used car!
Johnette Evans
★★★★★
Edited 3 months ago
I have had numerous different types of service needed on my Vehicle at Scranton Chevrolet. Always a Great experience and Outstanding techs. Eddie has recently worked on my Acadia. Thank you so much .
Robert Ruttkamp
★★★★★
2 months ago
I would like to thank Kevin, Richard and whoever else with the purchase of my Silverado. They took care of my situation and I am very pleased. I look forward to driving it for a long time. The
Kayla Kupper
★★★★
☆
5 months ago
Love my new 22 Buick envision essence st. My saleswomen Khaliyah was amazing very nice very helpful answered any questions I had and very customer oriented.
Peg Donovan
★★★★★
2 months ago
We wanted a pre-owned, reliable safe car with a lift gate. That's exactly what we got in our 2021 Subaru Outback. Kevin G is a personable, knowledgeable young man who listened to us and showed us several options which we test drove. Incidentally, we had visited 2 other dealers who's sales reps were also named Kevin! And then there's our youngest son Kevin! Anyway, after we made our choice, everything moved quite smoothly. So far, we are happy customers of Scranton Chevrolet! Thanks, Kevin!
Lee Mascolo
★★★★★
2 months ago
This is my second experience with Scranton Motors the first was in Vernon and this past was Norwich. Both experiences were delightful. It feels like the roll the red carpet out for their customers. Sales team is knowledgeable and works within your budget. I worked with Khaliyah who mirrored my excitement to buy a new to me truck! Kahmila was an expert when it came to the finances. Matt the owner was a gentleman who has created a professional atmosphere in both locations. Maybe I'll make it over to Scranton Motor Sports in the future 😂 Thanks you all for this experience! I love my new truck!
Cyndi Lee
★★★★★
2 months ago
Yeah, I had a great experience at Scranton Chevrolet. The car dealer that I dealt with Aaron was fantastic. Very polite. Very kind did not make me feel like I was getting messed over because I was a woman an older woman at that. He didn’t treat me like that at all just like he was he was fantastic and the car that I bought I absolutely love he was absolutely able to find the color that I wanted cause I think I would have waited until that color was available and the finance Lady Kamilla Was also fantastic very nice lady got along with her quite well as she speaks Polish and she’s from Poland and I some years ago went to Poland so I learned a little bit of Polish myself so that was nice that I could use a little bit of it with her. Aaron also said that if I ever have any questions or concerns or anything at all should just call him. He was fantastic. I have never been treated so well from a car dealer in all my life and since this is the first brand new car I’ve ever bought in my whole life at 72 years old. I am very very happy with my purchase and I’m very very happy with Scranton Chevrolet. I would recommend it to anybody and everybody.
