Firestone Complete Auto Care

Lakeisha Williams

★★★★★

4 months ago

I am writing this review to commend Logan at Firestone for his outstanding assistance on Saturday, November 22. We were driving in from out of town when our vehicle suddenly started acting up, causing quite a bit of stress. Logan immediately stepped in. He quickly diagnosed the problem and prioritized our repair, ensuring we could get back on the road safely. We were truly impressed—he got us in and out in under an hour! Beyond the speed of service, Logan came across as genuine, professional and provided truly great customer service. It made a stressful situation manageable. We sincerely appreciate his expertise and honesty. Thank you, Logan, for helping us get back on the road with peace of mind.

Syoni Johnson

★★★★★

2 months ago

They ask you when you would need your car by and try to get it done before then. And they let you know the price beforehand and call you if something comes up and explains in detail what they're fixing and what they recommend. Very professional I am definitely coming back. :)

Bob Wright

★★★★★

a month ago

Guys are always professional and prompt. I called today for an alignment and they got me in right away. They said 45 minutes, but only took 30. Thanks Brandon and guys!

Mackenzie Reatherford

★★★★★

3 months ago

My best experience with auto maintenance. The employees here were very kind and quick at doing their job. The little things they did and their respectful attitude made me very happy with my service.

Rian Drew

★★★★★

6 months ago

They are quick and professional. And I like the 1 year alignment because I've been doing front end work on my car so I bring it back after I change something and they realignsd it no questions asked.

Rocky Martinez

★★★★★

4 months ago

They go the extra mile to do the job right I highly recommend Firestone great service honest service and good work Firestone

Lara Elliott

★★★★★

2 months ago

Great service! They took the time to explain what was wrong and the best way to get it fixed. I will be taking my car here from now on!

Al Cardwell

★★★★★

7 months ago

Always a pleasure dealing with the people at Moore Firestone, very knowledgeable in tires and service . friendly, kept me informed at all stages of repair on my vehicle. all repairs were done in a timely manner no delays. I am a fleet manager for our company and have been trading with this store for over 25 years. I wouldn't go anywhere else.

Carmen

★★★★★

6 months ago

Thanks y’all for being so kind to help me with my Honda issue this morning. Greatly appreciate it. Wish there was a way to give more than the 5 stars as you all certainly deserve it!

Jared Williams

★☆☆☆☆

a year ago

I took my suv in for an alignment. They quoted me $114 which was fine. After I brought it in they called me a couple hours later saying it would be an extra $300 to fix because my tie rod was “locked up.” The explanation was very vague and I got different explanations from two different people. I told them I would just take it somewhere else, and they advised me it would be $30 just because they looked at it. When I arrived I got even more run around why they couldn’t complete the alignment. When I got home I had a friend look at it, and come to find out, the real reason was they completely stripped the bolt on my tie rod and couldn’t get it off. I have pictures of shards of fresh metal falling off the bolt that hadn’t been touched by anyone else. So basically they messed up my tie rod then made an excuse of it being “locked up” and tried to charge me more for their mistake. Completely shady business. I will never think of them as a company again!

Sherry Riddle

★★★★★

5 months ago

Just a friendly group of hard workers. Logan explained the repairs needed very thoroughly. Love to see workers enjoy their job.

Brad Motsinger

★★★★★

8 months ago

Firestone Store #011835 1800 S Broadway St; Moore, OK 73160. Stopped by the afternoon of 7/25/2025 to have them look at a tire that kept going low. This Store has the best customer service bar none of any Tire Store in the Metro. Kenny and Brandon were helping me at the front desk while Matthew fixed my tire and checked the other three. I feel these guys really value and appreciate their customers business, and are the upmost professionals with a personable touch that is missing from their competition.

William France

★★★★★

7 months ago

I walked in last week expecting the same old sales pitch and run around. Brandon and his team got me taken care of without any hassle. They were honest, helpful and got me squared away quickly. I will definitely be back when my other vehicles need new rubber or maintenance. Six stars out of five!

Bruce L

★★★★★

6 months ago

Both Logan and Brandon did a great job getting my tires ordered and overseeing the appointment to have the tires installed. The technician assigned did a solid job as well.

Donnie Darko

★★★★★

6 months ago

Consistently great service. Many years at this location. In a rare occasion things are wrong they have made it right. I suggest getting the firestone credit card for the discount. AWD should get lifetime alignments. Friendly and clean.

J.R. Patton

★★★★★

a year ago

Friendly, knowledgeable, quick, honest, and a clean facility. Always got my vehicles taken care of the first time. My go to Firestone! I drive from Spencer to this specific Firestone! Great guys!

tristan loftis

★★☆☆☆

10 months ago

While the staff was friendly and atmosphere was nice. I had to bring back an alignment job not a week later. They say the tie toe is fine but camber is out. Don’t feel “comfortable” in loosening two bolts (24mm) to slide a bottom control arm in to address the camber issue. Wanted to sell new struts and send car to Merle’s. For the $129 alignment I think camber should be able to adjust and not blame lowering springs. Drivers side is fine passenger side has some negative camber.