Firestone Complete Auto Care

Julie Capule

★★★★★

Edited 3 months ago

Very Courteous and honest. Up front about what they find. No pressure tactics to get work done. Easy access. Making appointment was easy too, did it online.

Kevin Koehler

★★★★☆

6 years ago

I am finally getting around to writing a review since I usually miss the surveys they send me. My wife and I have had all of our vehicles serviced here since they opened for business back about eight years ago. Our vehicles get the state inspection done there and any type of repairs. They keep you updated during the process by calling you to inform you of the progress and any mechanical problems that have come up. Some of these problems may have to be done to pass the state inspection or should be done in the near future. Thanks to Jason and to the guys for the great service... K & M

Mark Finch

★★★★★

8 months ago

I'm a regular customer at Firestone. I've had 5 different vehicles service there over the years. Good pricing and value. They are busy but still get me in within a reasonable time frame. Today, Corban was THEE MAN and got me taken care of. I'll keep coming back.

RWG

★★★★★

9 months ago

Jason and the team at Firestone were an absolute pleasure to deal with from beginning to end. Very polite and professional. Did an excellent job addressing issues and concerns with my vehicle. Provided a detailed report of work performed and future work needed. I am actually excited to drive my vehicle again! Highly recommend Firestone for all your vehicle needs and ask for Jason! Great job!! Thank you again. I will definitely be returning for future work!

N A

★★★★★

8 months ago

this is a v busy shop, booked up as well as walk ins. i made an appointment ahead and i recommend that. i worked with someone named Jason, he was outstanding. he was running the front as well as communicating with the shop. he communicated with me about what they did, things they found/recommended, and was overall super chill. the guy who did my final check out was also chill, did not catch his name. book an appointment, bring your headphones, or pick it back up layer. good spot and will likely return.

James Schultz

★★★★★

a month ago

The customer service at this location is exemplary. Everyone there demonstrated professionalism, courtesy, and efficiency throughout the process. It is uncommon to encounter a business that maintains such high standards of integrity. The staff were meticulous, clear in their communication, and refrained from suggesting unnecessary services. The technicians possess strong expertise and thoughtfully explained the issues with my vehicle.

Mike Nelson

★★★★★

4 months ago

I've had a positively budding working relationship with the good folks over at this Firestone for over 3 years. The staff is very helpful and in particular I really appreciate the authenticity of Jason and Zach. I'm not sure if they're managers or not, but they're very authentic and trustworthy. That's difficult to feel in today's times... especiallyabout one'svehicle. I had a 2017 Chevy Expressvan at the time I met them, 3 years ago. It developed a death wobble. One of the more scary times on the road in a long time. I took it to Jason and team and they WOULD NOT return to me until it was fully operational. Before Jason amd team I took the vehicle to several garages and informed them my van would shake/vibrate violently but it did not have a death wobble, yet! I was told it was fixed by a different garage and went out on the road to take my son to college, which was 2 hours away. What a mistake!!! That's when I literally was on the road driving 20mph talking to Jason about whats going on. They've got a solid crew there and perform to standards.

Jeannette bignotti

★★★★★

a month ago

They they take their time and listen to you and they’re even willing to go and check out your car with you before they even do any of the work. I continue to go back there all the time because they always make me feel welcome and they actually do remember their customers.

Vickie Galyen

★★★★★

2 months ago

I am very, very impressed with the speed, politeness, professionalism, constant updates and I will recommend this service to all my contacts and family. I trust this great group at Firestone and wholeheartedly thank them! God bless America!

Jeffry Newton

★★★★★

6 months ago

Great service, exceeded my expectations. Within t minutes of arriving, the technician showed me three options for my tire purchase, then promptly got to work. After tires installed, tech showed me alignment report and then fixed that. I was in and out within an hour on a busy Saturday afternoon. Glad I made an appointment. I will definitely use Firestone again.

Leslie Lewis

★★★★★

5 months ago

Nobody could figure out what the grinding sound was in my car until I took it here one afternoon on a whim. Within minutes, Spencer figured out what was wrong and ensured me it would be fixed. My girlfriends and I ubered to a local winery and my car was ready by COB. The noise I had been worried about for so long (but no other mechanic could fix) was completely gone. I’m truly grateful to Spencer for his help! Great shop.

Unclaimed Treasures

★★★★★

a month ago

Jason and his team are simply the best, I have never felt spoken down to or “man-splained” to and that kind of service is priceless.

John Halle Wilson

★★★★★

a year ago

If there is any doubt, one can not worry... the technicians here are wonderful. I have had my daughter's 2017 Jeep Wrangler in here for preventive maintenance. The communications from Firestone Complete Auto Care is wonderful... I especially like the e-mailed reports with photos. I feel they do a complete job and have the customer in their best interest. They take the time to walk one though any issues and make recommendations... even if the work cannot be done that day... like me, I came back a month later to have their recommended work done. I feel I can trust these folks... nice job!

Dawn Arroyo

★★★★★

2 months ago

Have no complaints about the mechanics or the pricing. Use to always get a second or third opinion and this location has never lied about embellished work needed.

Steven Baker

★★★★★

8 months ago

Absolutely recommend Firestone Automotive to anyone looking for dependable, honest, and high-quality service. They recently went above and beyond to fix my back wiper blades unit. I’ve been a loyal customer for over 15 years, and I couldn’t be happier with the care they’ve given to my vehicles over the years. The team there is friendly, knowledgeable, and always goes above and beyond to make sure everything is taken care of. No matter how busy they are, they always find a way to fit my cars in and get the job done right. I truly appreciate their consistency and dedication—it’s why I keep coming back and why I wouldn’t take my vehicles anywhere else.

Mr. RezBot

★☆☆☆☆

5 months ago

This place will rip you off. Paid for a coolant flush and all they did was drain the radiator and refilled it because there was two different colored coolants in the radiator vs the reservoir. When questioned they denied it, despite the proof. Took it to another shop and they confirmed the system was not flushed.

Charlotte Bretz

★★★★★

4 months ago

The staff was great. They listened to my questions and answered them. My car was done in a timely manner and the price was great!