Firestone Complete Auto Care

Willie Blanding

★★★★★

7 months ago

I got outstanding service from beginning to end here!! Great customer service with with fast service on my flat tire. Will definitely be if I have any other car issues. Jonathan and has staff were perfect and very polite. Thanks again!

Aldcris Malonzo

★★★★★

Edited 8 months ago

great experience at this location Firestone , super clean staff very knowledgeable and extremely helpful, also super easy to make an appointment online , Ian call the same day to confirm my appointment and get everything done the next day ! very happy with my visit ,

Gerardo Guzman

★★★★★

6 months ago

I came in for a set of tires and was greeted by Jonathan with an excellent attitude. He was very helpful throughout the process and provided outstanding customer service. I highly recommend coming here for anyone in need of quality service.

Jessica Macias

★★★★★

10 months ago

As soon as I arrived to the store I was greeted by the store manager. Jonathan was super helpful and the mechanic, Roberto Garcia, was super fast with my vehicle’s inspection. Been a Firestone customer for over 10 years, and I highly recommend.

Juan antunez

★★★★★

a month ago

Nano and Ian very really helpful when it came down to explaining what needed to be done to my car. They took the time to break it down so I could understand. Will be coming here again definitely recommend stopping by

Peggy

★★★★★

a year ago

Firestone on 943 Highland Ave. is an excellent choice to bring your vehicle to get serviced. Have your brakes, struts, oil change, and anything you need. Great prices and an awesome job. Jonathan was the service tech that attended me. I really appreciate his knowledge and help. Give this place a try!

Vianey McGee

★★★★★

5 months ago

Great customer service! Jonathan is amazing, he is very professional and takes the time to explain and answer all my questions. My daughter recommended me to him because she has had great experience with her own car.

E JLowe

★★★★★

2 months ago

Hit a bad pothole today that took out two of our tires. Luckily, we were fortunate enough that it happened close to the Firestone on Highland. Ian was great start to finish. He kept us informed on what was needed and made sure we were back on the road within hours. Greatly appreciated!

Vegafam

★★★★★

a month ago

Firestone provided quick and professional service. The staff was friendly, kept me informed, and the work was done on time. Prices were fair and the convenience of multiple locations is a big plus. I’d definitely return for future service.

ANDO

★★★★★

4 months ago

It is always a pleasure to worth with Jonathan, the Store Manager. His store is always clean and organized. His staff, especially Ian, Nano and Brittany, are friendly, courteous and professional. The technicians are very experienced and vehicles are always well seviced.

ci DoLL

★☆☆☆☆

2 months ago

I experienced a slow leak in my right front tire. I visited the local Firestone dealer due to past experience with them. The tech who looked at my tire told me the shop would not repair the tire due to liability concerns. He told me I needed two new tires despite the tires' tread being well above the wear bars. He also told me the tire pressure sensors were not correctly aligned to the wheel for which they were reporting pressure. I subsequently learned that was not accurate. He also showed me something stuck in the left front tire. He did not remove it saying the damage to the tire made it unrepairable. It turned out to be a nail in the tread not causing air lossI took the vehicle to another tire shop. That shop found a very small item causing the slow leak puncture. He could not see the item casing the leak until he immersed the wheel in water and traced the bubbles to the source of the leak. I got the tire repaired for $15. I am extremely disappointed in the service at this store.

Buybelanabel

★★★★★

3 months ago

Thank you Jonathan !!!! I had a great experience at Firestone getting my oil change. Jonathan was extremely professional, helpful, and efficient. He took the time to explain everything clearly and made the entire process smooth and stress-free. I truly appreciate his excellent customer service. Thank you, Jonathan!

Bashh Pinal

★★★★★

a month ago

Very nice and professional staff. Nano and Edwin really helped me out and explained the warranties very well. They even took me out to my car and showed me all the issues. I will definitely be making this my ONE STOP SHOP!!

Miguelina Mixon

★★★★★

2 weeks ago

Outstanding professional service. Edwin was very professional, respectful and friendly. I’ll be returning to have all my tires replaced. Thank you for such a positive experience.

Tony Montana

★★★★★

2 months ago

Firestone highland location was super helpful to me. They were able to take me in when I had called for an appointment for oil change and they went above and beyond making sure my care was properly cared for. The Manager Ian helped me and addressed all my concerns. And the Gentlemen that helped me with my appointment Nano made sure to work with me on my schedule to get me in at a competitive time. Thanks for your outstanding help and I will be coming back for sure.

Terra Dukes

★★★★★

3 months ago

The staff and manager were very helpful .I was very pleased with the service they go out of there way to help the customers. I was so excited to experience it . Unfortunately alot of businesses dont have the great staff and manager like this Firestone in National City .Thank you

kendra

★★★★★

a month ago

I can't say enough about Edwin's professionalism and fast response rate. I unfortunately had damaged one of my tires on the highway in the early AM and during the week before most tire shops open. As soon as firestone had opened, I was able to connect with Edwin and he squeezed me in for that same day without an appointment. I was able to get back on the road in about 2.5 hours and back to work without a huge delay. Thank you again Edwin