Firestone Complete Auto Care

Alexis Harvey

★★★★★

7 months ago

I was so blessed to have the Firestone people be able to change my head light and air filter. Everything was done in a timely manner and correctly. I had went to two other places that didn't want to do it, but when I arrived at Firestone they were more than will to help me with hesitation. I would highly recommend using them anytime that you need A+ service!

Chaney Allwhite

★★★★★

6 months ago

I can’t say enough good things about Chris and his team at Firestone. I pulled in not knowing what I was going to do, but God truly delivered me to the right place. From the moment I walked in, I was treated with honesty, respect, and real professionalism. They didn’t just fix my car—they saved me that day. It’s rare to find a group of people this genuine and trustworthy, and I left feeling confident and cared for. From now on, this is the only shop I’ll ever trust with my car. If you want the job done right by people who truly care, look no further than Chris and his crew at Firestone.

Kailee Weaver

★★★★★

6 months ago

Took great care of us after finding a nail in our tire with our newborn baby. Got us in and out and was super friendly! Gained a new customer for the future.

jaliah johnsonn

★★★★★

6 months ago

They are very fast. They explain things even when you don’t understand. If you have came in the past it’s completely different now, new people and new energy. 10/10 would recommend

Chuck Chuck

★★★★★

2 months ago

Friendly, professional and efficient! What more could you ask for? I’m glad I stopped in and met these folks. I’ll come again!

Brazy Sammons

★★★★★

a month ago

Very friendly staff, provided all information I needed, and service time was very reasonable.

Tyler Netherland (Pho3n!X)

★★★★★

3 months ago

Got a simple oil change and I was in and out. The manager Chris was super friendly. I highly recommend this place. I definitely will be back

Lara Covey

★★★★★

2 weeks ago

We greatly appreciate the extra attention to detail and customer service received. We define will return to this location. Thank you

Judy Milner

★★★★★

5 months ago

Excellent service, friendly staff, very helpful. We where from out of town almost closing time when we called. It was our fuel pump. One of the staff drove us to a rent a car place. They were a life saver to us Highly recommend this Firestone service center

Konner Dalton

★★★★★

6 months ago

Excellent service from start to finish. chris was super professional, and made sure everything was done right. Quality of work was top notch. I’ll definitely be coming back and highly recommend him to anyone needing tire work!

jazmin phillips

★★★★★

2 months ago

Charles B & Nate were amazing. My car broke down and they were so helpful and reassuring during the process. Back riding in a reasonable amount of time.

Elizabeth Schreiber

★★★★★

4 months ago

Amazing staff - very helpful and appear to have excellent patience in dealing with upset customers. Customer came in swearing and the manager maintained his composure, answered the questions and the customer appeared satisfied. Worth going to this place!

David Zamora

★★★★★

4 months ago

Excellent service! Store manager was quick and efficient on updates with the vehicle. Not only mine but the other customers as well. Everything moved swiftly.

Jay

★★★★★

4 years ago

I absolutely love these places. I have been serviced by the Longview Location and San Antonio. They keep your vehicle on record, so if you need any work done they already have all the necessary information, ie: make, model, previous service, etc. The staff is knowledgeable and many have previous experience at major dealerships. I have used their services for oil changes, all the way to differential service and alignments. Plus, their tire selection is excellent, with excellent warranties ranging from 50,000 miles to lifetime. Staff is excellent and treat you with respect at all times. Highly recommend!

richard

★★★★★

5 months ago

I frequently travel across the country for work and have selected Firestone as my preferred service provider for my vehicles. My experience at this particular Firestone location was characterized by exceptional friendliness and a welcoming atmosphere. Initially, I anticipated a prolonged wait for my service; however, I was pleasantly surprised to receive prompt attention, resulting in the swift completion of my service. Chris facilitated a discount for my oil change that exceeded my standard military discount, which I greatly appreciated. Thank you.

Hilary Gunby

★★★★★

3 months ago

I was pulled over for a brake light being out. The guys on duty were friendly, professional, and got me back on the road quickly. If I need repairs while in Longview I would definitely trust them to take care of me.

Dennis Minchella

★★★★★

5 months ago

Charley, what a nice guy. Quick to help and knowledgeable! Kept us informed the short time we were there. I wish I had more stops at Firestone!!