About Business
First Quality Imports brings expert Car Repair solutions to the local community in Wilmington, NC, Wilmington. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Wilmington, NC appreciate their attention to detail, leading to a consistent 4.8/5 rating from 67 reviewers. By focusing on the specific requirements of the Wilmington, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Wilmington, NC and beyond.
Google Reviews
Candice Thomas
★★★★★
9 months ago
This will be my second time coming to First Quality Imports and once again they made me feel at ease with what I need done. Explained in detail what work was needed and provided an estimate. Plus who doesn't love shop cats, they add an extra touch of warmth and comfortability and you know the staff will take care of you and not swindle you. Overall great people!!
Travis Creech
★★★★★
4 months ago
Work was completed swiftly & prices were great! I definitely recommend having your import vehicle serviced here!
Bryan Temple
★★★★★
6 months ago
I never worry when they work on my truck. They always have the customer's best interest in mind. Actually the final price upon completion was less than original quote.
Brian Bartelt
★★★★★
Edited 3 months ago
I have been a satisfied customer of First Quality Imports for 8 years. I implicitly trust David Narron and his team to always perform quality work.
Laura Salo
★★★★★
10 months ago
I LOVE First Quality Imports. They always do such great work. I had a Toyota Rav 4 and now a Honda Passport and I won't let anyone else touch my car. They never try to sell you something you don't need and give honest answers. The waiting room is great! I enjoy sitting in there waiting with their 2 affectionate cats!! GREAT PLACE!
Mac Hamilton
★★★★★
4 months ago
Good experience fixing our Toyota Prius head gasket.
Caleb Lamberson
★★★★★
3 months ago
Great company! Honest and fair! It’s hard for me to trust some other mechanics from a past experience but these guys have my trust!!
Barb C
★★★★★
2 months ago
David, Steve and Nathan are terrific. They do great work for a reasonable price and don’t “upsell” you! Wouldn’t go anywhere else.
mrsaturnvue
★★★★★
Edited a month ago
Steve at Quality Imports was a person that listened to my situation with the SUV. And then took care of it I will be bringing my vehicle back for all my needs. Thank you.
Kaleb Taylor
★★★★★
4 months ago
My car was sitting for over a year and I almost decided to cut my losses and sell it but a business nearby recommended this shop to me and I decided to give it a try. Needless to say they did some amazing work my car was done in less than a week with a great price for what they did. If I have anything else I need done with my car. Definitely going back
jesse stevens
★★★★★
a month ago
The staff and ownership are extremely friendly and professional! I feel good taking mine and my wife’s car to them, as well as referring many others to their shop.
Sixta Hall
★★★★★
6 months ago
I had a noise coming from the steering wheel while turning left and right. Steve proceeded to get the mechanic to check the issue, which was solved withing less than 15 minutes. The customer service at First Quality Imports is outstanding. I trust the work they do, as my car now runs wonderfully for the job well done.
Jada Bell
★★★★★
Edited 7 months ago
I took my car in to get a new AV compressor installed. I’d been without AC for 4 months! It took the mechanics about 3 hours to do the installation. Once in my car, I turned the AC on and it was nice and cool! The waiting area is nice and staff are very polite and friendly. I would definitely recommend this business. They know what they’re doing!
Sixta Hall
★★★★★
7 months ago
Mr. Steve and David are so accommodating, delivering great customer services and customer satisfaction with the job done. I am very satisfied with their services and treatment to the customer, and they are prompt to take care of your car needs in the very honest way. Way worth to trust them with their expert diagnosis and work performance. Excellent service.
Cyndi Lewis
★★★★★
5 months ago
My husband and I have been customers of First Quality Imports for over 30 years. David has done the maintenance on all our cars and we have always been pleased. David and his employees are knowledgeable and trustworthy. I wouldn’t take my cars to anyone else.
Mike Burkes
★★★★★
a month ago
Excellent location for me and able to use independent business. People were nice and shop well cared for. The kitties were friendly and welcoming!
Nancy Baldridge
★★★★★
4 months ago
I have been coming to First Quality for years since I purchased my Lexus GS350. I always receive personal care and no pressure or upselling. Dave and crew always look out for me. I love to see the friendly office cats too!
Evan Richardson
★
☆☆☆☆
3 weeks ago
Went there for new ball joints and control arms, $1,000 later I got my car back and the alignment was really off they said it was fine and it was because the roads were crooked, after many more excuses they took it back to their alignment shop(Blackstire) got the car back and was still pulling to the right but was tired of their excuses. 4 months later my front right tire is completely destroyed, took it to another mechanic they said the alignment was off by half an inch which is a lot and I needed a new ball joint because the one installed did not have lubrication. It's now costing me $1,500 to fix what they did. There are plenty of mechanics in town these guys are jerks I suggest just going somewhere else
Kiki S
★★★★★
4 months ago
I took my prius to get serviced here after having some lights turn on. They got me in that day and the car ready to go and fixed in two days. People working here seemed very reliable and honest with the prices. Called me first to make sure I was okay with the prices before doing anything. Will come back in the future for any other problems!
Lisa B
★★★★★
a month ago
Service was top notch! The knowledge and diagnostic process were better than I expected. We all know how it feels to take your car in thinking it’s one thing, only to be told it’s much more. That was not my experience here. David was incredibly kind and took the time to clearly explain what was happening with my vehicle. He told me exactly what needed to be fixed — and just as importantly, what did not need to be done. I truly appreciated the honesty and transparency. I highly recommend coming here first before going anywhere else. I’m so grateful for the integrity, professionalism, and kindness shown throughout the entire experience
