Fix Auto Lake Forest

Jihee Park

★★★★★

5 months ago

I brought my Tesla here after an accident because I needed a certified body shop that could handle it. I was a bit worried at first, but they made it look like a brand-new car. Everything works perfectly, including the cameras and sensors, even though they had to replace the bumper and rear door completely. What impressed me the most was the speed — I dropped it off on Wednesday and picked it up on Friday. Unbelievably fast and excellent work!

Ela Tzaferi

★★★★★

9 months ago

Great service. Received a quote the same day just by sending a picture. I had a bumper replaced on my Mercedes and they did a great job. Efficient and professional. Price wise they were actually cheaper then some other quotes I got.

Tom Giambone

★★★★★

5 months ago

Repair time was incredibly short. They did a great job with keeping the repair cost below the total threshold so we could get back in our vehicle. Would definitely recommend. Great work Fix Auto!

Nga Baker

★★★★★

4 months ago

Excellent service! The team was very honest and professional throughout the process. My car was completed a full week ahead of schedule, and the quality of the work was great. I highly recommend this shop for anyone looking for reliable and efficient auto body repairs.

Ziki G

★★★★★

3 months ago

Great service from Fix auto LF. They fixed my car within a week. They kept me in the loop as promised and gave me most accurate estimates. I am also working in the collision industry. Their service is the best.

Michele Inigo

★★★★★

4 months ago

5 stars is not enough to show such great service, satisfaction, and gratitude! Very personalized treatment. From Gil’s precise estimate, to Miss Julie’s flexible options for payment and pickup, to Mr. Travis’s kind suggestion that they could bring my car to my workplace so that I don’t have to take time out of work to pickup my car was like cherry on top! Wow! This should be how ALL businesses treat their customers! Like riding a commercial plane first class! Actually, a commercial jet, because I got my car back in no time! Thank you so much! May God bless your business ten fold for being so honest and considerate.

Samantha Ward

★★★★★

3 months ago

I had a great experience getting my car repaired here! The team really went above and beyond to make sure my car was fixed properly, and kept me updated throughout the process. Shout out to Gil and Julie for their kind and attentive customer service.

Ris Rim

★★★★★

a month ago

Great experience! Travis and Gil repaired my car and the damage is completely gone. My car looks brand new, like it just rolled out of the dealership. Fast, professional, and highly recommended!

Peter A

★★★★★

2 months ago

This review is for the estimate process only. I contacted several auto body shops in Irvine and Lake Forest, and Fix Auto Lake Forest was the quickest to respond and the most helpful. They suggested the scratches might be polished out and even smoothed them out on the spot at no cost. Although the full repair was above my budget, I really appreciated their honesty and outstanding customer service. Highly recommend Fix Auto Lake Forest for auto body work.

Anabel Herrera

★★★★★

3 months ago

I used Fix Auto Lake Forest for an insurance claim after having a great experience with another Fix Auto in the past. This location exceeded expectations. They called me within fifteen minutes of my claim assignment. Their communication from beginning to end was remarkable and exemplary. Travis, Julie, and Gil worked together so well to get things done. I have personally never seen an auto shop work with such efficiency. It is a testament to how this location is managed. They can give a masterclass in the industry where customer service and quality are concerned. There really aren't enough words to sing their praises. I just know that if someone asks me where to go, it's here.

Brittany Yee

★★★★★

2 months ago

We had a great experience with Gil and Julie. They were professional and prompt and very communicative throughout the process of getting our Tesla trunk and bumper fixed. Everything turned out great!

Mitch Aseltine

★★★★★

7 months ago

My Camaro’s rear got hit/punctured and they got it fixed in a couple days. Super fast turn around, very easy process. Called and dropped off in the same day. They were great at working with my insurance. Communication was professional. Gil was awesome and I felt well taken care of. Shout out to Julie and Travis as well. Would highly recommend. They were great about getting me to the enterprise down the street for my rental.

DS

★★★★★

4 months ago

I was able to get an appointment with Fix Auto Lake Forest within two days to inspect damages on my Tesla. Gil and everyone at the auto shop were very friendly, courteous and professional. They addressed my concerns promptly and explained everything clearly. While my car was in the shop, I received frequent text updates about the repair status and progress. They also worked seamlessly with my insurance company. My car was finished three days earlier than the estimated completion date, and they did an excellent job with the repairs. They even returned it to me with a full wash. From start to finish, the entire experience was outstanding. I highly recommend Fix Auto in Lake Forest for any auto repair needs.

Ludy M

★★★★★

3 months ago

Fix Auto Lake Forest did an outstanding job repairing my Tesla. They handled everything with my insurance, honored my request, and finished the repair in under 4 days even though the insurance estimate was 6 days. The quality of their work and professionalism truly stand out. Highly recommend! 5 stars is not enough!

G G

★★★★★

Edited 3 weeks ago

Had my car repaired (replaced panel + paint) here last year, Gil said he will try his best to bring down cost as its pay out of pocket, so he kept the camera that still worked. 2 weeks ago, the car exposed to heavy rain and camera become dead, I went to the shop and Gil sent car for inspection and changed camera for free, which is unexpected. (the camera were cracked, but its hard to tell so water leaked in)I thought most auto body shop would find an excuse and send car in for a repair and charge me at least $400+, appreciate that Fix auto did not do that. Highly recommend Fix Auto and Gil! He is honest and responsible!

R Rod

★★★★★

a month ago

After getting several quotes from different places with prices that felt outrageous, I came to Fix it Auto in Lake Forest and immediately felt the difference. One of the owners (Travis) was very personable and a straight shooter, no BS about what actually needed to be done. The quote wasn't suspiciously cheap, but it was fair, reasonable and felt appropriate for the repair. He was honest and upfront. The turn around time was fast. Drop off in the morning and ready by end of day! The front desk staff was friendly, and the rest of the team was just as nice. The environment felt comfortable and professional, not like a place trying to make a quick buck. It's refreshing to find a shop that values honesty and quality work, which is hard to come by these days. I will definitely be coming back and referring others. Great work, fair pricing, and an owner who genuinely cares. - highly recommend!

Rob M

★★★★★

3 months ago

This staff was very professional and courteous. They are knowledgeable on Tesla auto body repairs and provided detailed information on the repairs needed for my Tesla model Y. All repairs were done on time. I would highly recommend Fix Auto Lake Forest for your auto body repair needs.