Flack Auto

L Lewis

★★★★☆

7 years ago

Good customer service having you in and out within the reasonable amount of time servicing your vehicle will return again

Darmond Robinson

★☆☆☆☆

7 years ago

Receptionist man thought he hung up the phone on my aunt but didn’t. She overheard him calling her an “ignorant b****” even though she was just calling and asking questions about repairs. She had used this company multiple times. Horrible customer service/experience.

Gary Young

★★★☆☆

3 years ago

They did a great job repairing my vehicle, needed an engine, the only reason I gave 3 stars is because phone call was terrible, bad customer service

Nichole Coffel

★★★★★

6 years ago

They were amazing to help me last minute as without their help/ services I'd've been stranded 2 hours away from home. Thanks to Flack, I was able to get home safely!

Jana Taylor

★★★★★

3 years ago

Always great and fast service! They've saved me a lot of money and kept my little car running great! Thank you Flack's Auto!

Kim Henderson

★★★★★

2 years ago

Had an oil change and tire rotation. Work was done in a timely manner. Staff was friendly and job was done as expected. Would recommend to anyone needing auto work done.

William Fitzpatrick

★★★★★

3 years ago

Keith and David are outstanding. Not fancy but they know how to fix your car. They are good people who treat you right. They have fixed things others couldn't solve.

Cameron Pinkman

★★★★★

2 years ago

I've been taking our vehicles to Flack Auto for several years. I can say that the owner is knowable and honest. I will continue to be a patron of this business.

Ryan Donegan

★★★★★

8 months ago

They do an excellent job for a good price. I'll continue to refer friends and family.

Melissa Oakman

★★★★★

8 years ago

I don't know why anyone would complain about the look of a garage.. they must want to pay more for that. I've taken my cars here for ten years now and recommend them highly. They are honest and fair and do good work.

Malisa Hanna-Allen

★☆☆☆☆

Edited 9 years ago

If they had a zero star this place would get it! The rudest set of humans to come in contact with! The office is full of hanging tiles , filthy furniture and mold ! They rig the cars to run through the warranties and VERY quick to tell you it's not my problem, when something is wrong! No compassion at all! NEVER go here to buy or for servicing!

Christopher E

★★★★★

9 years ago

My Truck would not start so was looking for a repair service around the area. I just moved here last year and this was the first time needing work done on this vehicle. Was told about Flack Auto from one of my friends, so had them work on the Truck and the Service was fast ( basically same day service), and very reasonable in price ( half of what the Dealer and another shop quoted).. Happy that I found a decent local repair service, will use them again and sen business their way . Only BAD issue was they do not Tow and had to Use Kidd's Towing (DO NOT USE) ...

Denisse Ruiz

★★★★★

a year ago

Known Keith for almost 11 years, he is a good mechanic, yes he is not in customer service he's there to fix your car so do not expect him to offer you cookies or a pink chair when you go to his shop, hes not there to give you therapy, don't expect him to care about how you're doing today because he has like 30 cars that he's working on, however he is a good person and at least he is not gonna lie to you, he's an honest man.

Allison Hougland

★★★★★

5 years ago

This is my GO TO Mechanic!! I started going to Flack Auto years ago! I went to a national tire store chain for a tire rotation. In going through their "check-list" they ran down a list of at least a dozen items that needed to be done RIGHT NOW! - Like "it's a good thing we checked. You would have been broken down on the side of the road" urgent. I called my brother in a panic because at the time I was traveling half of my life doing sales in 4 states and having issues with my car was simply not an option. He had me call Keith. The tire store told me my battery needed to be replaced - it was only 6 months old... Something was off! The thousands of dollars of work the chain said was urgent - turned into under $200 of work when I took it to Keith. I have been going to him ever since - and I recommend him to my friends!! If you are looking for cupcakes and rainbows - go pay someone else too much. Keith will be straight with you and I would much prefer that to coffee in the waiting room!

Jason Jones

★★★★★

8 years ago

I've always had great experience here. I've switched over to Flack Auto a few years ago and have been a loyal customer since. Their service is always friendly and fair and they always go the extra mile to make sure I am happy and my truck runs well.

Angela “Ange” Schulte

★☆☆☆☆

8 months ago

These people took advantage of my Grandpa because of the Lack of communication and zero respect for their customers time. They will keep your vehicle indefinitely and make every excuse to keep delaying anything that is not a quick and simple repair. If the work needing to be done is something complex they have no problem charging their labor at a exorbitantly higher amount. Its to be expected that a repair that takes several hours would be billed to reflect that but to increase the per labor hour rate on top of that and then not even respect the customers time to get the work done when payment was made weeks ago. So the shop is good for easy repairs that they can make a quick buck with little effort but if the repairs are for something more extensive that what a lot of people could do in their own driveway, I would go elsewhere.

elizabeth gotow

★☆☆☆☆

6 months ago

Very mean and unprofessional I was told by the dealership that the owner said he didn't want my business. Which made no sense because I wasn't rude I did call a lot checking on my car but who wouldn't when your car is in the shop over a month and they're pretending they didn't know what was wrong or how to find the part. Not very honest guy either. Are maybe it was because I'm a blk woman but any hoo, I'll never understand the hearts of the wicked.