About Business
Residents of Richmond, VA, Richmond have long trusted Floyd's Tire & Auto for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 79 reviews. Throughout Richmond, and particularly in Richmond, VA, Floyd's Tire & Auto is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Floyd's Tire & Auto for any Car Repair inquiries or to schedule a visit to their Richmond, VA facility.
Google Reviews
Starr Murray
★★★★★
6 years ago
Reasonably priced and excellent work done on my truck. Great experience every time with the two trucks I’ve had over the years.
Gwen Burnham-Fay
★★★★★
a year ago
Friendly, quick, affordable and great vibes. Highly recommend !
John Karrenberg
★★★★★
3 years ago
Reasonably priced local auto repair shop. I have been using them for 6 years since I moved into the neighborhood and always have been satisfied with their service.
Roy Towles
★
☆☆☆☆
7 years ago
I told them what I needed done but they insisted that it was something else. After the repair that they insisted on did not fix the problem they still charged me full price to do what I asked them to do in the first place as well as the additional unnecessary work and parts. I do not think that the additional work was accidental and if it was then they need a new mechanic. This is my second bad experience with Mr. Floyd. I tried to give them the benefit of the doubt as a small business owner myself I try to suppprt local businesses. These ppl are VERY DISHONEST and I will be reporting this to the BBB.
deezy dabaddest
★
☆☆☆☆
3 years ago
Bad experience got brand new front Rotaries and brakes for the front. As soon as I got my car it was squeaking noise so I thought new brakes had to brake them in. Well actually they didn't bleed the brakes there fore air bubble was in it. They half way did the job I really don't appreciate. But I advised anyone check around first before they do anything to your car.....
Joyce Hicks
★★★★★
11 months ago
Great place to take your car,, they are honest and fair, and great mechanics.
Meleese
★
☆☆☆☆
3 years ago
They only want to perform inspections. Wasted two days of my time trying to get my car fixed, instead they inspected it and gave me a may inspection sticker when it was June. Insisted they couldn’t find anything wrong with the car and that the check engine light was never on but it came on the minute I started it. My car is now somewhere else actually being fixed.
Dwayne Jones
★★★★★
a year ago
Extremely pleasant! They performed a needed inspection for me pretty close to the end of the day.
Ivan Witteborg
★
☆☆☆☆
10 years ago
Thought it would be great to support a local business. Did my state inspection here and was told I needed new break pads for $350. I got a second opinion and they told me my breaks were fine but my tag lights were out.... Really disappointed :-/
Katelyn Stutterheim
★
☆☆☆☆
7 years ago
Went for an inspection, said I needed new brakes all around and that I had a caliper leak... took everything apart, brakes still have years of life and no leak. Went back and showed them the pads... they said oops and offered a free oil change. I don't want an oil change, I want the cost of the new pads I bought + a day of labor between getting the right parts, deconstructing, and reconstructing.
Mercedes Martin
★
☆☆☆☆
5 years ago
Went for an inspection due to the auto place by me being closed for today my rejection was due to needing a new tire and a new high beam o had those replaced but when coming to this place of business they tell me I need to pay an extra $20 to clean my lights when that isn’t the problem and hasn’t been the problem and any other inspections. They just wanted to make an extra $20 and waste my time I’ll make sure to discourage everyone I can from coming here
Dana Hughes
★
☆☆☆☆
3 years ago
This was the worst experience I've ever had. Floyd was rude and not a pleasant word or even a sword of helpfulness concerning my vehicle. He rejected my car because of 2 lugnuts and the horn which was so loud it scared us to death.I feel I could gotten the lugnuts .I would never recommend Floyd on Forest hill Avenue !!!
Nathan Sirota
★★
☆☆☆
13 years ago
This isn't a bad review. This is a "BUYER BEWARE!". I've had a number of issues with Floyd's over the years. One of the times my car was having trouble starting on a regular basis. They diagnosed it as the starter, fixed it, and we got a big bill. This didn't fix the issue so we brought it back in and they realized that it was some kind of inexpensive computer chip type issue which cost $50 to fix (parts+labor). Needless to say they wouldn't reimburse us for the work & parts which we didn't need on the 1st place. The latest issue I had with them was regarding my truck which was at the end of its life. Due to this I specifically asked Floyd to not do any work without quoting me first. If the bill was high I was going to trade it in (or sell it for scrap metal) and buy a new car. The next day I got a call from Floyd. He explained to me all the work/costs that would go into making the truck street worthy. I expected this, but was crossing my fingers for better news. However, when I told him "No thanks. I guess I'll sell it as scrap metal" he quickly told me that I owed him about $275. Apparently, he thought that he needed to do work on it before hand in order to get it into the service bay for further inspection. I let him that I wouldn't be paying this bill due to our previous conversation. However, my time is valuable so I ended up sucking it up and paying about 80% of this bill. He was firm. The above two issues are the largest, but not the only ones. And they played out over the course of maybe 2 years. I live within walking distance so the convenience of dropping my vehicle off at Floyd's, walking home, and then back to pick it up is a huge luxury. I was my own worst enemy as "crazy" is repeating an action and being confused when you get the same result. After the first few interactions with Floyd's I knew what I would get and yet I kept going back. I have a new car now so don't need it serviced as often, but when I do, I will ABSOLUTELY NOT be taking it to Floyd's.
Eric Raue
★
☆☆☆☆
6 years ago
Due to the convenient location I gave Floyd's a chance. Although they were always polite enough, they "fixed" my AC, only for it to break again immediately after. Took it back and they "fixed" it again, same problem. I've had multiple instances where I had to take it back twice because the fix wasn't done. Also their communication is awful, they never called when my car was ready. I would call them and they'd say Yup, all done! despite saying they'd reach out when it was done (like every other mechanic I've ever been to). Bottom line is in my personal experience they've had bad communication and done bad work. Just can't recommend these guys.
Stu B.
★★★★★
5 years ago
Great service and convenient location; very welcoming and professional. Excellent value- new rear brakes, oil change and state inspection ~$200. Same day service near the end of the month too! Thanks :)
Alexandra Scott
★★★★★
a year ago
Warm & pleasant atmosphere, speedy & affordable service. So nice to see a neighborhood business still going strong in a world of corporate blandness.
Jennifer Jones
★★★★★
4 years ago
This is a nice and friendly business...in my opinion...I only went there to get an inspection. I was in there maybe 20min.tops they were very easy going with the inspection. Everyone I interacted with was nice and easy to talk to... felt like I was amongst family tbh...but like I said earlier I was only there for an inspection so....but overall my experience was great!
Anthony
★★★★★
5 years ago
I took my car to Floyd’s for an oil change. Everyone was very friendly and helpful! They were also all wearing masks. When they realized my inspection was coming up, they called me to ask if I wanted them to do that as well. I would say they went above and beyond the typical service and I would definitely bring my car back.
Tuewhanna Coleman
★★★★★
3 years ago
I Absolutely Loved Mr. Floyd's place. His prices is very reasonable and the staff takes great care of you and your vehicle! I Highly Recommend This Shop! I Hope, Wish & Pray Mr. Floyd lives Forever lol (A Girl Can Hope, Wish & Pray 😊)
AJ Ayala
★
☆☆☆☆
a year ago
SCAMMERS!!! Floyd's Tire and Auto literally tried to scam me to the point where the state police had to get involved. In case anyone tries to say that this is made up, I kept all of the paperwork. Last year I took my car to Floyd's to get inspected. After the inspection, he failed it and told me that there was a problem with my steering column and rack & pinion. Then he tried to charge me nearly $1000 for the repairs...repairs that weren't needed. Afterward, I contacted 2 mechanics and had them look the car over, and both said that there was nothing wrong with my car. One urged me to contact the state police and that's what I did. After the SP inspected it, he came to the same conclusion. Afterward, he scheduled a day and time to go to Floyd's, and to my amazement, Floyd was nowhere to be found. To avoid having to face the music, he left a very rude older woman in charge who tried to discredit my receipt because I had it on my phone. She wanted the original so that she could get rid of it afterward, but I did not give her the satisfaction. She even lied to the state trooper and claimed that no one was working in the back. 10 mins afterward, the same guy that inspected my vehicle walked from the back and walked past us while avoiding making eye contact. It goes to show that this entire establishment is full of crooks. I have all of the paperwork including the info of the state trooper. Please, if you decide to take your vehicle here...BEWARE!!! I had to drive around with a failed inspection sticker for a week in fear of being pulled over because of this greedy, corrupt old man. Afterwards, they were forced to give me a sticker but it still didn't help my anxiety. AVOID THIS PLACE AT ALL COST!!! Sincerely, An Honest Man
