About Business
Ford of Peoria brings expert Car Repair solutions to the local community in Peoria, IL, Peoria. From Auto repair shop, Ford dealer, Car dealer to complex Car Repair projects, they maintain high standards of service quality. Local residents in Peoria, IL appreciate their attention to detail, leading to a consistent 4.4/5 rating from 1073 reviewers. By focusing on the specific requirements of the Peoria, IL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Peoria, IL and beyond.
Google Reviews
Sheila Kelly
★★★★★
4 months ago
I'm a new customer to Ford of Peoria. The staff was patient with me in spite of the fact that they were doing a brisk business on the Monday before Thanksgiving. Ronald listen and addressed the issue related to my battery with my new-to-me Ford Maverick, leaving me with a minimal wait, minimal financial stress and excellent service. You've gained a new customer thanks to your professionalism!
Kiona Dixon
★★★★★
9 months ago
I’ve never felt more at home than with these people. No words can express the level of gratitude I have for those who work here. I never considered coming here until I got a promotional offer in the mail. I’m so happy I came in. The week prior I spent actively trying to sell / trade in my car at other dealerships and found myself in the typical buyer/ seller routine, nothing personal, all business. As the younger generation would say each place I found “the vibes were off.” Here I met people who care first and do their job second. Here I met people who listen to help not just to sell, people who are genuinely kind, and full of compassion. I was able to trade in my vehicle to something newer yet affordable. I feel like I met extended family for the first time today. I will never forget this experience. Special thanks to Heather F., Mike B., Brandon, Ryan, truly everyone here that I’ve met face with. You are all beyond exceptional. I appreciate each of you individually as you are. Thank you for being you. Please go here!! Even if you don’t want a Ford, they get trade ins, even if it doesn’t work out you’ll never forget the level of care! 💖
Amy
★★★★★
5 months ago
Emma was absolutely helpful from the moment I walked into the doors. She was very knowledgeable about what cars were available with the list of requirements I needed. She found an SUV within our price range right away that fit our criteria perfectly. After a test drive, I was sold on the car. It was exactly what I was looking for. Managers were easy to work with without being pushy. It was a very easy and personal experience. I would suggest speaking to Emma straight away if you are looking for a car seller with a heart of gold. 10/10 would recommend!
victori Tondre
★
☆☆☆☆
3 months ago
I’m not really one to post reviews but this one just takes the cake. So we had an appointment today at 6 my boyfriend got there at 5:20 and sat in the lobby. Dude was busy when he got there that’s fine. I got there at 5:45, waited with him till our appointment. 6 o clock rolls around still just waiting in the seats for the tv area. We’re just looking around. 6:30 rolls around. Mind you these guys close at 7 and still haven’t seen the dude we have an appointment with. Some other guys get our ids and stuff. Finally Brian the one we have an appointment with comes over and Informs us that the cars they were going to show us; got sold. Nobody could’ve let us know that in the almost two hours we were waiting? This was also our second time in there! We originally went Saturday and was told to come back today! Monday December 8! I recommend better communication and to actually inform the people if they need to NOT come in! Before they waste more of peoples time!
Adam Klitzke
★
☆☆☆☆
Edited 8 months ago
I purchased a low mileage truck completely over the phone. John was my sales person. He accurately described the truck, he gave me the out the door price, that did not have any of those "not mentioned in sale price" fees added on. I do not buy extended warranty or gap insurance, and was AWESOME John listened to me and did not push it at all. I will absolutely buy again, even if it is a 3 hour drive for me. It is refreshing to have a great purchase experience. UPDATE!!!!! THREE months later, my temporary drive tag is to expire. I went to my local DMV to transfer my old plates. NO RECORD OF TRUCK BEING MINE!! I called Ford of Peoria, the manager found odometer form was not filled out.. he next day mailed it, I signed and returned it. NOW MY TAGS ARE EXPIRED, I called 7 times, talking to Brendon, and still NOTHING is being done to get me plate transfer or even another temp drive tag...UNBELIEVABLE...paid 49k for a truck and can't drive it due to fees I PAID FOR not being sent to the state...I am obviously not doing business again with them.
Christine Greene
★★★★★
3 months ago
Tonight we had the Pleasure of making a deal on a New Ford Truck and we had a wonderful Sales Lady--Michelle Howell-she's technically at Lexus of Peoria as a Sales Lady--but she came over to Ford to help my husband and myself--get a Grerat Deal and New Vehicle for our family! We Highly recommend Michelle at either her dealership--Lexus of Peoria for Luxury--just reach out to her--she can help you get into a great vehicle! You'll Love your experience!! Thank you Michelle--It was a pleasure to work with and we left very satified. We also had a great Finance experiece with Chase Haage-again very pleasant and so helpful!! Thank you Michelle and Ford of Peoria Sincerely, The Greene's
Jacob Lively
★★★★★
4 months ago
Traveled to Peoria to pick-up a used vehicle they had in stock. Fantastic experience all the way around! Doug helped get everything lined up beforehand to make my in-dealership experience seamless. Chase in the finance department was very helpful. Very pleased with both the vehicle and my overall experience with the team at Ford of Peoria!
Michelle Watson
★★★★★
3 weeks ago
Kody Phillips was great to work with. He was very personable and extremely helpful, and we didn’t feel pressured or rushed at all. We are very happy with our Ford Maverick and the entire experience we had with Kody.
Sandra Butler
★★★★★
3 months ago
We came in not really expecting to purchase a vehicle. We ended up working with Igor. He was incredibly kind and helpful!! He helped us find a wonderful vehicle that we ended up purchasing. We also worked with sales manager, Mike. He was honest and had a great personality! Thank you Igor and Mike for your amazing service!
Larry Comstock
★
☆☆☆☆
Edited a month ago
Warning, Warning, Warning, I have never left a bad review for anything. But this one is well deserved. I just purchased a 2022 Yukon, Denali from them and purchase the extended bumper to bumper warranty, which they failed to mention that it would not take affect the first 30 days. Had i known that I could have waited 6 more days to take it in to get fixed. It was delivered with a leaking tire, the back end full of dog hair, a problem with the driver assist system. And the struts were bad, took it to a mechanic to get the struts fixed because and turned it into the insurance. And they would not pay for it, because it was within the 30 days and said it had to go back to the dealership contacted the dealership. They said they weren't going to do anything about it. Because they lost $4000 on the vehicle. Is that my fault, I don't think so. Even when the salesperson called me to tell me they weren't going to do anything about it. He said, if it was him, he would be furious. I was furious and am furious. That's no way to take care of your customers beware. If buying a used vehicle from these people they won't stand behind it your on your own. I would leave 0 stars if I could.
Momcilo Ryan
★★★★★
3 months ago
This was the first time I’ve ever been able to negotiate purchase and signed for a new vehicle outside of the Tesla system with ease Willie Crane and the team at Peoria Ford made negotiating adding additional items and setting up delivery a breeze, although the dealerships located three hours from Chicago that didn’t stop them or prevent me from making my purchase of my Ford F150 after negotiating with 27 different dealerships they beat all of them outright and made the whole process a breeze highly highly recommend reaching out to Willie Crane and finance manager Chase at Peoria Ford for your next Ford purchase
Slick Homie
★★★★★
a month ago
I want to say thank you to Don and everyone else at the Ford dealership of Peoria for making my car buying experience great. Don you are definitely the man thanks buddy for this great relationship that we just started. I definitely would be seeing you again
Evolve & Elevate
★★★★★
3 months ago
What a great dealership! Had an amazing experience with the entire visit. The floor staff are the friendliest of anywhere your feet have ever walked; not to mention the deals! 🔥 Abdul is the man 👏 🙏
Jack Hammerton
★
☆☆☆☆
3 months ago
Deceptive marketing from a fake lottery ticket I got in the mail. Just a tactic to get people into the dealership by making people think they won money. Luckily I didn’t waste my time going in because I read the fine print on the ticket. I imagine other people won’t be so lucky. I’ve never even been into the dealership but this alone deserves a 1 star review from me.
Phyllis Endress
★★★★★
a month ago
Ryan did a great job with the buying of our 2025 explorer. He was very thorough with showing us all of the technology in this car. We also liked the way Cody helped when Cody was out sick. Overall we will probably by from him again.
Amy Tiedt
★★★★★
2 weeks ago
Visited Ford of Peoria to look at a used F-150 we saw online and ended purchasing it. The truck was in excellent shape and looked exactly like the pictures online. Jay, Ryan and Max made the entire process from test drive to driving home with the truck one of the easiest and best experiences I have ever had at any dealership! They were great and I would highly recommend working with them if you visit Ford of Peoria! I will definitely be visiting them again for the next car I purchase!
Aamir Ali
★★★★★
5 months ago
I had a great experience working with Curran! He was very helpful throughout the entire process and made everything smooth and easy. Thanks to his guidance and support, I was able to purchase my Ford Bronco without any stress. He was knowledgeable, friendly, and truly cared about finding the right vehicle for me. Highly recommend Curran if you’re looking for someone professional and trustworthy!
THE KWIK SHIFT
★★★★★
4 months ago
I recently visited Ford of Peoria with great apprehension after experiences before the new ownership. Within 2 conversations, I was working numbers on my trade-in appraisal and quickly coming to an agreement on a purchase order contract. The experienced salesman, Doug “Duke” exceeded my expectations, the General Manager worked with me to get my numbers where I felt comfortable, and Chase in Finance, did a thorough job ensuring I understood factory warranty, extended warranty, and was very transparent with effective communication. The Team there has renewed my Faith in that dealership and we will be returning for our future purchases! ~ The Schaffrin Family ~
Nick Eminoski
★★★★★
a month ago
Big thanks to Ryan and the whole crew at ford of Peoria! They helped me purchase a 2020 gt500 and it was quick and seamless. They were eager to answer all my questions about the car in a timely manner. They were very polite and even helped me load it up on the trailer. Would not hesitate to recommend them
Ashley
★★★★★
a month ago
I had Don and he was amazing!! Great guy, great personality. I had been to a few dealerships, and the customer service at Peoria Ford was unmatched. The entire team were all helpful and professional. It is nice to walk into an establishment and actually feel welcomed. Thanks guys!
